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A
Rating: 5 out of 5
As for customer service, I didn't have to call on them. So no opinion
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 387 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Nothing to say everything was as ordered
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A
Rating: 5 out of 5
I am satisfied, thank you
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A
Rating: 5 out of 5
perfect thank you
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A
Rating: 5 out of 5
Just perfect
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A
Rating: 5 out of 5
It's just a shame that shipping costs are quite high. Otherwise it's very good and serious
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A
Rating: 5 out of 5
FAST AND CONFORMS TO MY ORDER
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A
Rating: 5 out of 5
top, thanks
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A
Rating: 5 out of 5
Super correct and fast see you next time and thank you
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A
Rating: 4 out of 5
Apart from the transport, everything is perfect
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A
Rating: 3 out of 5
As delivery was desperately delayed, I had to repurchase part of the order to make my apple juice on time. Small remark, the capsules I had to repurchase, 5 km from my home with an order received the next day in the store, cost me much less...what's the point of ordering over the internet??? Cordially David Chartier
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A
Rating: 5 out of 5
Very good product, fast delivery
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A
Rating: 5 out of 5
Delivery and product perfect as usual
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A
Rating: 5 out of 5
perfect, as usual
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A
Rating: 5 out of 5
perfect low
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A
Rating: 4 out of 5
long delivery time. Package received all smashed...
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Response from tompress.com
Hello, we apologize for the inconvenience, but what about the products inside? Is everything in perfect condition or was there any breakage? Best regards.
A
Rating: 3 out of 5
Not informed of a delivery delay due to a supply shortage. Had to call customer service again to find out the reason for the delay. Very professional.
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A
Rating: 5 out of 5
Nickel
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A
Rating: 5 out of 5
product conforms to order and delivered on time. i recommend it.
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A
Rating: 5 out of 5
Nothing to report, very good
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A
Rating: 5 out of 5
a very good, elegant and practical product.
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A
Rating: 4 out of 5
ease of ordering and speed of delivery. The equipment is not yet assembled but seems to be of good quality.
No info on product availability by phone on Saturdays.
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No info on product availability by phone on Saturdays.
A
Rating: 5 out of 5
Perfect Keep up the good work
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
super professionals.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Fully satisfied
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A
Rating: 5 out of 5
short
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A
Rating: 1 out of 5
2 barrels ordered. One drum damaged. Delivery returned. No news since
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Response from tompress.com
Hello, The credit note for refund was issued and sent by email dated 25/10/2018, I invite you to check your email box for further infomations, you can contact us at 05 63 71 44 99 or [email protected] for any questions. Best regards.
A
Rating: 4 out of 5
Very good product in spite of information taken by phone, given by an unfriendly person.
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A
Rating: 5 out of 5
Very nice barrel, as described. Very fast delivery with the added bonus of the deliveryman's kindness.
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A
Rating: 4 out of 5
the cash register was not available quickly enough
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A
Rating: 5 out of 5
exactly what I expected
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A
Rating: 5 out of 5
I'm glad I was able to find capsules in 2 sizes for my bottles. If the caps oxidize or are damaged, the bottles can no longer be used.
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A
Rating: 5 out of 5
great efficiency for making chestnut puree
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A
Rating: 5 out of 5
very good no problem
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A
Rating: 3 out of 5
delivery too slow.insufficient information on lead times
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A
Rating: 5 out of 5
Note: when the machine gets clogged with rosehips, I engage reverse gear, which has the undesirable effect of loosening the screw when unscrewing. Re-fixing is very difficult. The screw has to be able to turn backwards to unclog the cone. You'd need a system that holds the screw in place for reversing and removes it for disassembly. Otherwise, great machine
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A
Rating: 5 out of 5
I ordered a chestnut stove. ...everything was very quick...and everything was in order...great for roasting in my wood stove. .
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A
Rating: 5 out of 5
Fast and efficient
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