The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
The deliveries are very fast, the people on the phone (if you need them) are charming, the goods are, on the face of it, of good quality (I find them just a little bit expensive compared to other sites, but with the speed of delivery ...). In fact, I think it's a really good site.
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Acheteur Vérifié
Rating: 4 out of 5
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
Merci bcp
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Acheteur Vérifié
Rating: 4 out of 5
nothing to say... Excellent.
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compratore verificato
Rating: 4 out of 5
excellent assistance
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Acheteur Vérifié
Rating: 5 out of 5
Discovery and first order, very good from start to finish.
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Acheteur Vérifié
Rating: 5 out of 5
Very professional
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Acheteur Vérifié
Rating: 3 out of 5
Very disappointed. The bottles leak when poured because the caps float and are therefore not watertight at all. Further to your reply, I would like to point out that I have carried out other tests. It clicks into place without any problem, since it's impossible to remove the cap afterwards. But the cork doesn't adhere to the bottle at all, which is normal because there's a 2 mm gap in height.
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Response from tompress.com
Hello, perhaps you could contact us directly, our customer service department is at your disposal by e-mail: [email protected] or by telephone from Monday to Friday, 9 am to 6 pm. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
Very good product, just as I expected.
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Acheteur Vérifié
Rating: 5 out of 5
Delivery on time, item as described, what else?
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Acheteur Vérifié
Rating: 5 out of 5
Ras . Quick delivery . Perfect parcel
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Acheteur Vérifié
Rating: 4 out of 5
we find it unacceptable that the parcel was placed in the letterbox without ringing the intercom to notify us of the parcel's delivery Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
Very good, nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
I'm not a very big customer but I order when I need certain products and so far I've never had a disappointment when I receive a parcel there's always a catalog that I give to friends and recommend.
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compratore verificato
Rating: 5 out of 5
everything went as described on the site, the goods arrived intact. the only downside was that the instructions for the sidometer were only in French.
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Acheteur Vérifié
Rating: 4 out of 5
Good overall, the book goes into more detail about cooking recipes than what I was looking for, i.e. detailed preparation of fish or meat before smoking.... Cdlmt
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Acheteur Vérifié
Rating: 5 out of 5
satisfied
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Acheteur Vérifié
Rating: 5 out of 5
Nothing to say super product well received in time
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Acheteur Vérifié
Rating: 4 out of 5
Although defined in the product description, the smokehouse was delivered without sawdust.
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Response from tompress.com
Hello, I have just reported the problem to our customer service department. A file is open 19828. Please inform us of any delivery problems within 48 to 72 hours. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
we haven't tested the sausage pusher yet
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Acheteur Vérifié
Rating: 5 out of 5
Very good products at a very reasonable price
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Acheteur Vérifié
Rating: 4 out of 5
Responsive and professional.
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Acheteur Vérifié
Rating: 4 out of 5
the fruit crusher is very good: the instructions are very informative. the press, on the other hand, has no instructions, especially when it comes to positioning the pawls. in operation, the pawls don't always fall into the holes. moreover, several people are needed to hold the wooden wedges.
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Response from tompress.com
You can download the instructions directly from the press's product sheet.
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Acheteur Vérifié
Rating: 3 out of 5
I made a mistake with my order and you did nothing to help me out. I ordered the right product and just asked your carrier to pick up the other one at my expense, but no, I had to manage on my own. I put the drum up for sale on the bon coin and you lost me as a customer.
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Verifizierter Käufer
Rating: 2 out of 5
Delivery has not yet been made, despite extremely high shipping costs. I am very dissatisfied
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Response from tompress.com
Hello, your parcel has arrived in Germany, a good passage was left for you by the postal services. Regards.
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Acheteur Vérifié
Rating: 5 out of 5
The first customer service department to follow up orders as soon as they have been validated.
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Acheteur Vérifié
Rating: 5 out of 5
customer service that listens to our needs. i recommend your catalog to my friends, and therefore your products, which are of high quality; thank you.
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Acheteur Vérifié
Rating: 4 out of 5
Very fast delivery. Basket will be used to transport my wood. Good depth. Appears to be sturdy given the thickness of the plastic.
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Acheteur Vérifié
Rating: 5 out of 5
small stock problem, I was contacted directly by an absolutely professional person, everything was sorted out very quickly and what I had ordered arrived in time for the party.
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Acheteur Vérifié
Rating: 4 out of 5
Good, nothing to criticize
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Acheteur Vérifié
Rating: 5 out of 5
FAST & PERFECTLY COMPLIANT PRODUCTS
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Acheteur Vérifié
Rating: 5 out of 5
The mold seems to meet my expectations. It's hard to say more, as I received it today.
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Acheteur Vérifié
Rating: 5 out of 5
fine
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Acheteur Vérifié
Rating: 5 out of 5
Very serious seller to recommend
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Acheteur Vérifié
Rating: 5 out of 5
Excellent service. As for the food processor, I tested it today to knead about 4kg of wholemeal bread dough: impressive results. I'm even thinking of buying some accessories for the next stage, but I think the price is not overrated.
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Acheteur Vérifié
Rating: 5 out of 5
Compliant product, extremely solid, can even be used as a shield...
all joking aside... I'm completely satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
TOP PRESS
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Acheteur Vérifié
Rating: 5 out of 5
always efficient
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Acheteur Vérifié
Rating: 5 out of 5
Efficiency of the customer correspondents, all questions are answered precisely and in line with our expectations, availability . Thank you for your professionalism.
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Acheteur Vérifié
Rating: 5 out of 5
very satisfied overall, will order again soon and thank you again for the quality of your service, see you soon.
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