The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
I've made a complaint about the quality of the products, but I haven't had any feedback.
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Response from tompress.com
Hello, Your complaint has been registered since 06/06/2017, and is being processed as confirmed by our after-sales department (e-mail 07/07/2017).
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Acheteur Vérifié
Rating: 4 out of 5
Overall interesting, a pity that the site is not very ergonomic. Constant reloading of the basket is oppressive, I don't think I'll be coming back to this site in the future...
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Response from tompress.com
Hello, We are working hard to improve your experience on our site.
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Acheteur Vérifié
Rating: 5 out of 5
Just one small problem: I wanted casings with a smaller diameter but I couldn't find them, even in small quantities. On the other hand, very good product, both in spices and casings. Very serious site, to be recommended.
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Response from tompress.com
Are you looking for casings for chipolatas or merguez? If so, we offer 22 / 24 mm diameter casings. Don't hesitate to contact us on 05 63 71 44 99 or [email protected] !
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Acheteur Vérifié
Rating: 5 out of 5
Good performance
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Acheteur Vérifié
Rating: 5 out of 5
product arrived in perfect condition.
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Acheteur vérifié
Rating: 2 out of 5
Product quality ok packaging level far from good powder everywhere despite the extra bag that packs both bags
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Response from tompress.com
Hello, I'm opening a file with our after-sales service department, who will contact you to take the necessary steps.
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Acheteur Vérifié
Rating: 5 out of 5
Good service
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Acheteur Vérifié
Rating: 5 out of 5
I'm pleased with the steam juice extractor, I've made cherry juice.
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Acheteur Vérifié
Rating: 5 out of 5
fast delivery, package conforms to order.
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Acheteur Vérifié
Rating: 5 out of 5
Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
Tompress excellent
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Acheteur Vérifié
Rating: 5 out of 5
perfect
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery Good seed drill sows evenly
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Acheteur Vérifié
Rating: 4 out of 5
Delivery conforms to the order. Really happy with this company.
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Acheteur Vérifié
Rating: 5 out of 5
Very positive
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Acheteur Vérifié
Rating: 4 out of 5
I was not informed in advance that the delivery driver would be coming. So I wasn't there, and there's only one place to pick up the parcel: the warehouse, which is an hour's drive from my house... too bad!
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Response from tompress.com
Hello, thank you, we'll let our service provider know so that they can improve the service.
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Acheteur Vérifié
Rating: 5 out of 5
Delivery on time (including a public holiday), so well done TOMPRESS. The parcel was complete and the cereal mill was used to grind fresh maize to make a maize and peanut cake according to a Cameroonian recipe. The next use will be for a cassava cake. Miam miam ;)
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Response from tompress.com
Thank you and enjoy!
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Acheteur Vérifié
Rating: 5 out of 5
very satisfied
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Acheteur Vérifié
Rating: 3 out of 5
With this order, I had ordered a book (everything was available), after a few days as I still didn't have my parcel, I called the customer service who informed me that this book was not available before three weeks; therefore my order was on hold; I don't find this very good. On other sites, they send what's available; they don't block the order.
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Acheteur Vérifié
Rating: 5 out of 5
PRODUCT CONFORMS TO ORDER EASY TO USE.AXE HERBE DE FABRICATIONSOLIDE
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Acheteur Vérifié
Rating: 4 out of 5
1 curved wooden stake
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Acheteur Vérifié
Rating: 5 out of 5
Fast and compliant products
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Acheteur Vérifié
Rating: 5 out of 5
Responsive, welcome telephone contact. Very friendly.
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Acheteur Vérifié
Rating: 5 out of 5
Very good, good product
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Acheteur Vérifié
Rating: 5 out of 5
Good customer service. Computer problem when ordering to be resolved.
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Acheteur Vérifié
Rating: 5 out of 5
Very good quality merchandise, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
Really great service, attentive to customer needs.
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Acheteur Vérifié
Rating: 5 out of 5
Always very satisfied: Super customer service, very fast delivery for Guadeloupe, and never disappointed by the products ordered, so TOP.
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Acheteur Vérifié
Rating: 3 out of 5
Contrary to the site's promise of 48-hour delivery, the company phoned on May 26th to arrange an appointment for delivery on June 2nd. But it was a birthday present that couldn't wait. We had to collect the parcel from the warehouse ourselves, with the vagaries of traffic and the vagaries of GPS. I'm not sure I'd recommend it. In this case, it's better to go to a store.
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Response from tompress.com
We have taken note of your comment and will pass it on to our carrier to improve their service.
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Acheteur Vérifié
Rating: 5 out of 5
very good product as always thank you
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Acheteur Vérifié
Rating: 3 out of 5
Package conforms to the description on the site and I'm very pleased with it. Shipped quickly, but delivery by the France Express Geodis carrier was rather disappointing. I had to go and pick it up myself at the storage warehouse because the carrier's customer service hadn't done its job and was not available for delivery. The main thing is that the equipment is satisfactory.
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Acheteur Vérifié
Rating: 5 out of 5
I ordered a barbecue on the site and it arrived very quickly at my home. After a small modification I was able to use it for cold smoking.
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Acheteur vérifié
Rating: 5 out of 5
Delivery was very late as one of the items ordered was out of stock, but I was informed directly and the delay was correctly estimated.
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Acheteur Vérifié
Rating: 5 out of 5
very good as always
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Acheteur Vérifié
Rating: 5 out of 5
Nothing special to say; it's perfect.
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery and products that met my expectations
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Acheteur Vérifié
Rating: 5 out of 5
Delivery always on time, products as described and of good quality.
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Acheteur Vérifié
Rating: 5 out of 5
a small error in the composition which was immediately rectified. Very good after-sales service
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Acheteur Vérifié
Rating: 5 out of 5
easy ordering and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
Very good product (heat-shrink capsules). Easy to install in seconds with a simple heat gun.
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