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A
Rating: 5 out of 5
an old chopper that no longer cut very well refurbished .new
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
as per photos and well packed, nothing to complain about.
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A
Rating: 5 out of 5
Ordered and delivered as scheduled
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A
Rating: 4 out of 5
The delivery was a real epic for me, but Tompress wasn't to blame. The fault lies with a young postal worker in Belgium.
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C
Rating: 5 out of 5
thank you very much, all very quick
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A
Rating: 5 out of 5
impeccable
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A
Rating: 5 out of 5
very good
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A
Rating: 3 out of 5
The parcel was not delivered to the chosen shop and this is not the only one nor the first time. unfortunately for us, we found the same product at a lower price two days later. thank you for the catalog, your products are very good but very expensive.
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C
Rating: 5 out of 5
Excellent service, friendly in phone support, certainly to be recommended.
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A
Rating: 5 out of 5
very satisfied with customer service, warm welcome and very good advice. don't hesitate to call customer service if you have any questions about a product. many online sales sites should take a leaf out of their book.
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C
Rating: 4 out of 5
VERY FAST DELIVERY, GOODS COMMENSURATE WITH THE PRICE, OF THE ASSISTANCE I HAVE NOT HAD BIOSOGNO.
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A
Rating: 5 out of 5
The best...in terms of delivery time, product quality, the product itself, packaging, delivery....bref, the best. I really recommend, and...I'll recommend...for sure. Bravo tompress.
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Response from tompress.com
Thank you for your encouragement.
A
Rating: 5 out of 5
very satisfied with my purchase and the seller's site. I did not use customer service.
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A
Rating: 5 out of 5
Hello thank you I am satisfied with my cde well received quickly PS: Please do not send me more catalog with your I consult if I need an item and it will save paper thank you in advance Mr Kalpakdjian
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V
Rating: 1 out of 5
Frame was only shrink-wrapped in plastic, no cardboard, no protection, arrived bent
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Response from tompress.com
Are you waiting for delivery? Feel free to contact our service department.
C
Rating: 5 out of 5
Fast and for every problem excellent assistance
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V
Rating: 5 out of 5
Great range of goods hard to find elsewhere.
V
Rating: 4 out of 5
Very clever products
A
Rating: 4 out of 5
I haven't tested the customer service.
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C
Rating: 5 out of 5
Professional and accurate.
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A
Rating: 5 out of 5
fast delivery, product conforms and quality as expected. i recommend this supplier without reservation.
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A
Rating: 5 out of 5
everything was perfect ....
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A
Rating: 5 out of 5
Perfect.
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C
Rating: 2 out of 5
Item partly not in accordance with the description, with specific reference to the larger plot, which was deemed not sufficient for my needs.
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Response from tompress.com
Good morning, thank you for your report. Please inform us of the discrepancies you found. We checked the data provided by the product sheet but found no errors. CUSTOMER SERVICE TOM PRESS ITALIA
V
Rating: 5 out of 5
Shipping costs are relatively high
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A
Rating: 5 out of 5
fast delivery product true to its image recommend this seller to everyone personally I would recommend
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A
Rating: 5 out of 5
everything perfect as d'ab
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C
Rating: 5 out of 5
Package arrived on time the service is really fast even though they ship from France. I purchased a 28 cm cast iron pan from Carl Victor brand that I had already had the opportunity to appreciate because owner dina identical 20 cm pan. The price is really competitive also taking into account that such pans are not easy to find. I will definitely return to purchase from TomPress.
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C
Rating: 5 out of 5
Excellent on everything
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A
Rating: 5 out of 5
It's a shame that this is the 1st time I've been asked for my opinion because the previous delivery was catastrophic (poor packaging, broken pottery) with non-existent customer service ... Hope that you will improve customer contact.
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Response from tompress.com
The event to which you refer dates back to 2015, and our after-sales service department took the necessary steps to replace the package as quickly as possible.
A
Rating: 5 out of 5
Very satisfied with this machine, precision, maintenance and use. This is the second one I've bought as a gift for a friend who, like me, loves to cook. Fast delivery.
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C
Rating: 5 out of 5
Excellent.
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A
Rating: 4 out of 5
nothing but good, no negative points for me
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A
Rating: 4 out of 5
deliveries over time
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A
Rating: 5 out of 5
impeccable order tracking. When there's a problem with a device, the estimate is quickly sent, the repair quickly carried out, and the return fast. Very good store, very solid products. Very good value for money.
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V
Rating: 5 out of 5
Worked great, thank you very much
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A
Rating: 5 out of 5
Serious company that takes care of minor problems quickly and efficiently
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A
Rating: 3 out of 5
I was very surprised to receive with my product a leaflet for a brand offering tools entitled "forge and garden". What a surprise to read on one side of this leaflet that this brand offered a range of tools specifically for women with, and I quote, "tools adapted to the female morphology", and what intolerable sexism (and I'm a man)".
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Response from tompress.com
The products in the natur'elle range are more ergonomic, and are predominantly violet in color, a choice made by the manufacturer who is also developing new colors.
A
Rating: 5 out of 5
VERY GOOD CUSTOMER SERVICE ON THE PHONE VERY GOOD
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A
Rating: 5 out of 5
Super fast delivery .nothing to complain about
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