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A
Rating: 5 out of 5
impeccable package. Corresponds to my wishes.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 567 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Perfect; product, packaging, service. Would recommend.
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A
Rating: 5 out of 5
Hello: To date, no problems (delivery time and materials). The only thing that puzzles me is the marking on the packaging tape indicating that you should check the condition of the parcel before signing for it. It's impossible to do this in a relay point, and at home the deliveryman can't wait. What about the guarantee in case of breakage? Kind regards.
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A
Rating: 5 out of 5
very smooth process, nothing to report
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A
Rating: 5 out of 5
Hello, Thank you for sending me the catalog of the products you sell at the same time as the delivery of my order. Sincerely A. Merveille Arouh
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Response from tompress.com
Hello, it's a pleasure! Enjoy your reading.
A
Rating: 5 out of 5
Only happiness
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A
Rating: 4 out of 5
Disappointed because I thought I was getting a raw cast iron plancha and not an enamelled one. Fragile enamel because the first time I cleaned it, a grain left and you can see the raw cast iron ....."
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Response from tompress.com
However, the description is precise: it's a cast-iron plancha enamelled in the mass. Please send us a photo at [email protected]
A
Rating: 5 out of 5
regular customer always satisfied, especially fast delivery .
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A
Rating: 3 out of 5
bags too small for 10 kilo hams, I won't be able to use them.
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A
Rating: 5 out of 5
very fast order the product ordered corresponds to our expectations good quality
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A
Rating: 5 out of 5
Delivered quickly, very good communication with staff
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A
Rating: 5 out of 5
the only drawback was the condition of the parcel, which, as is often the case with postal delivery, was half-open. However, no item was missing.
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A
Rating: 5 out of 5
VERY GOOD Overall rating
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A
Rating: 4 out of 5
Very fast delivery.
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A
Rating: 3 out of 5
A broken glass bottle at the finish line
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Response from tompress.com
Hello, I see that you hadn't reported this to us, so I'm informing our customer service team immediately. They'll send you details of how to deal with this incident by e-mail. See you soon.
A
Rating: 5 out of 5
Speed and efficiency :-) Bravo
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A
Rating: 4 out of 5
parcel went to the wrong post office but necessary done and I just received it today
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A
Rating: 5 out of 5
I am very satisfied with my order on this site. Quality of items, quality of packaging and speed of shipping. I recommend this site.
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A
Rating: 5 out of 5
Ras Order shipped quickly, delivery ok. Quality product. Very satisfied with my Father's Day gift.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 4 out of 5
Order delivered to neighbor's house without warning A note in the mailbox would have been nice.
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Response from tompress.com
Hello, We have informed the colissimo service. Best regards.
A
Rating: 5 out of 5
fantastic site, both for the items for sale and for the speed of delivery, with a catalog of every imaginable culinary utensil - books of techniques and recipes - I highly recommend this site.
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A
Rating: 5 out of 5
Good seller
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V
Rating: 5 out of 5
Everything is fine
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A
Rating: 5 out of 5
very good packaging, very fast parcel preparation
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A
Rating: 5 out of 5
Very fast delivery and very well packaged goods. Thank you.
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A
Rating: 5 out of 5
Top-notch; fast; efficient; a real pleasure :-)
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A
Rating: 5 out of 5
a little difficult to position the upper part of the unit...
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A
Rating: 5 out of 5
Product conforms to order
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A
Rating: 5 out of 5
The lid of the wooden pick box was not taped. All the picks were loose in the cardboard box.
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Response from tompress.com
Hello, sorry we missed this, thank you for informing us, we will do what is necessary to prevent this from happening again.
A
Rating: 5 out of 5
Everything was perfect
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A
Rating: 5 out of 5
Compliant products, fast delivery, perfect packaging and very responsive customer service.
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A
Rating: 5 out of 5
Fast delivery, perfect packaging as the vinegar maker arrived in perfect condition. Very beautiful and practical vinegar maker.
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A
Rating: 5 out of 5
very good quality socca dish. i tried it in my pizza oven and it turned out perfectly. delivery in 48h. touto va bene.
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A
Rating: 5 out of 5
I'm delighted with my order, authentic model, delivered quickly, very reasonable colissimo charges, I'd recommend this tompress site.
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A
Rating: 5 out of 5
always perfect
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A
Rating: 4 out of 5
7-day delivery
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Response from tompress.com
Hello, I see a delivery in 48 working hours on the tracking. Please let us know the details of your delivery so that we can intervene with our service provider.
A
Rating: 5 out of 5
always quality
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A
Rating: 5 out of 5
Quick response to questions, as was the delivery. It would be nice to know which fruits and vegetables the grids correspond to.
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A
Rating: 5 out of 5
products well packaged and protected in the box. Very happy with the service. And top delivery in Belgium.
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