The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Item partly not in accordance with the description, with specific reference to the larger plot, which was deemed not sufficient for my needs.
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Response from tompress.com
Good morning, thank you for your report. Please inform us of the discrepancies you found. We checked the data provided by the product sheet but found no errors. CUSTOMER SERVICE TOM PRESS ITALIA
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Acheteur Vérifié
Rating: 4 out of 5
nothing but good, no negative points for me
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Acheteur vérifié
Rating: 4 out of 5
deliveries over time
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Acheteur Vérifié
Rating: 3 out of 5
I was very surprised to receive with my product a leaflet for a brand offering tools entitled "forge and garden". What a surprise to read on one side of this leaflet that this brand offered a range of tools specifically for women with, and I quote, "tools adapted to the female morphology", and what intolerable sexism (and I'm a man)".
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Response from tompress.com
The products in the natur'elle range are more ergonomic, and are predominantly violet in color, a choice made by the manufacturer who is also developing new colors.
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Acheteur Vérifié
Rating: 4 out of 5
I was hoping for a lot more recipes in this book.
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Acheteur vérifié
Rating: 4 out of 5
excellent condition, fast delivery despite an error on the site, but made up for by responsive customer service
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Acheteur vérifié
Rating: 4 out of 5
LOUSY DELIVERY
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Response from tompress.com
Please let us know the details of your delivery.
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Acheteur Vérifié
Rating: 4 out of 5
Correct parcel and fast service.
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Acheteur Vérifié
Rating: 4 out of 5
Very good
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Acheteur Vérifié
Rating: 4 out of 5
good product very simple use very practical with only one resistance under reserve on the duration of the resistance ??
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Acheteur Vérifié
Rating: 4 out of 5
very
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Acheteur vérifié
Rating: 1 out of 5
I never received my article
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Response from tompress.com
The package was returned to us. Our after-sales service is in the process of re-sending it.
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Verifizierter Käufer
Rating: 2 out of 5
The product was ordered in September and a new delivery date was repeatedly given, the last one being 30.01.2017. We canceled the goods and got our money back.
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Response from tompress.com
The repayment was made on 2106.08.12.
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Acheteur Vérifié
Rating: 3 out of 5
The merchandise is decent and well packaged, but the delivery time, which was initially 3 to 5 days, turned into more than 15 days, even though it was available when I placed my order. So I'm not at all happy about this missed deadline.
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Response from tompress.com
Unfortunately, the item ordered was not available in stock, so as soon as we received the restocking order, we were able to ship it.
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compratore verificato
Rating: 4 out of 5
Satisfied
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compratore verificato
Rating: 4 out of 5
Goods as described.Very satisfied.
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compratore verificato
Rating: 4 out of 5
Very fast delivery and purchased products of excellent quality.
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Verifizierter Käufer
Rating: 4 out of 5
Goods ok fast delivery all good
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Acheteur Vérifié
Rating: 4 out of 5
On these products, a little expensive but of quality, all is well, although I missed 2 for the Franco. The problem is the reber pro 55 bought from a retailer espace emraude in Courcy who no longer works with you. It is delivered with very sketchy explanations (no picture corresponds or non-existent) I very very bitterly regret this purchase of 850 and feel very alone with this machine. Cdlt
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Acheteur Vérifié
Rating: 4 out of 5
I'm very satisfied.
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Acheteur Vérifié
Rating: 3 out of 5
A broken item and as it was put in a fermentation vat we didn't see it when we looked at the parcel with the deliveryman. We'll check with customer service to see if it's covered or not.
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Response from tompress.com
Yes, the replacement item has left our warehouses :)
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Verifizierter Käufer
Rating: 4 out of 5
Delivery takes a little long
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Verifizierter Käufer
Rating: 2 out of 5
Very long waiting time without delivery information
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Response from tompress.com
3 emails were still sent to you, order confirmation , cancellation deadlines and finally shipping confirmation. I refer you to the e-mail box of garbage or unwanted.
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Acheteur Vérifié
Rating: 4 out of 5
Items ordered well received
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Acheteur Vérifié
Rating: 4 out of 5
Goods conform to order. Very disappointed with delivery Appointment made and nothing and no news Blocked an afternoon for nothing Angry.
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Response from tompress.com
Please let us know the details of your delivery.
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Acheteur Vérifié
Rating: 4 out of 5
Very good sales site.
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Acheteur Vérifié
Rating: 4 out of 5
I didn't know there was a customer service department
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Response from tompress.com
If you have any questions, or simply need some information, don't hesitate to contact us by phone on 05 63 71 44 99 or by e-mail: [email protected]
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Acheteur Vérifié
Rating: 4 out of 5
good product and fast delivery
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Verifizierter Käufer
Rating: 2 out of 5
the consignment has been sent by La Poste to Great Britain instead of Belgium. It is unclear when the shipment will arrive at our address in Belgium (whether it will arrive at all). In the future I will go to the store myself and say goodbye to internet shopping
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Response from tompress.com
Hello, unfortunately it seems that the package was lost by the post office that we opened a claim, hoping to resolve the situation quickly.
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Acheteur Vérifié
Rating: 4 out of 5
for the assembly of the different parts lack of photos for explanation the numbers refer to several elements which can be confused the numbers are not associated with the name of the element
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Verifizierter Käufer
Rating: 3 out of 5
Goods were only delivered after two requests, even though they had already been paid for.
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Response from tompress.com
The package was actually delayed because of the vacation.
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Acheteur Vérifié
Rating: 4 out of 5
CLEAR
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Acheteur Vérifié
Rating: 3 out of 5
CLEAR
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Verifizierter Käufer
Rating: 4 out of 5
Le transporteur GLS - j'ai payé 27,00 de frais d'envoi pour aller chercher moi-même le colis - le chauffeur est passé sans doute pendant mon absence, n'a pas déposé le colis chez un voisin et n'a pas daigné faire une seconde livraison.....les autres concurrents le font - vraiment nul chez GLS
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Response from tompress.com
We have noted your appreciation of the carrier.
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compratore verificato
Rating: 4 out of 5
All OK with no problems
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Verifizierter Käufer
Rating: 4 out of 5
prices for shipping very confusing - does not match the stated shipping prices
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Acheteur Vérifié
Rating: 4 out of 5
well
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Acheteur Vérifié
Rating: 4 out of 5
Good, but I was expecting a product closer to the measurements of my motorcycle phone G slightly larger cases, but it'll do fine as is
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Response from tompress.com
Unfortunately, you've come to the wrong site. We only offer products for food processing.
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Verifizierter Käufer
Rating: 4 out of 5
Nice webshop, good pictures. When translating into German, some information is unfortunately lost (French company). Processing and customer service tip top
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compratore verificato
Rating: 4 out of 5
unfortunately, the object was a little different from the imprression of the photo somonque ok
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