English 
Français 
Italiano 
Deutsch 
Nederlands 
C
Rating: 4 out of 5
Goods as described.Very satisfied.
Translated reviews
Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 564 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 2, 3 and 4 stars
Reset filtersC
Rating: 4 out of 5
Very fast delivery and purchased products of excellent quality.
Translated reviews
V
Rating: 4 out of 5
Goods ok fast delivery all good
Translated reviews
A
Rating: 4 out of 5
On these products, a little expensive but of quality, all is well, although I missed 2 for the Franco. The problem is the reber pro 55 bought from a retailer espace emraude in Courcy who no longer works with you. It is delivered with very sketchy explanations (no picture corresponds or non-existent) I very very bitterly regret this purchase of 850 and feel very alone with this machine. Cdlt
Translated reviews
A
Rating: 4 out of 5
I'm very satisfied.
Translated reviews
A
Rating: 3 out of 5
A broken item and as it was put in a fermentation vat we didn't see it when we looked at the parcel with the deliveryman. We'll check with customer service to see if it's covered or not.
Translated reviews
Response from tompress.com
Yes, the replacement item has left our warehouses :)
V
Rating: 4 out of 5
Delivery takes a little long
Translated reviews
V
Rating: 2 out of 5
Very long waiting time without delivery information
Translated reviews
Response from tompress.com
3 emails were still sent to you, order confirmation , cancellation deadlines and finally shipping confirmation. I refer you to the e-mail box of garbage or unwanted.
A
Rating: 4 out of 5
Items ordered well received
Translated reviews
A
Rating: 4 out of 5
Goods conform to order. Very disappointed with delivery Appointment made and nothing and no news Blocked an afternoon for nothing Angry.
Translated reviews
Response from tompress.com
Please let us know the details of your delivery.
A
Rating: 4 out of 5
Very good sales site.
Translated reviews
A
Rating: 4 out of 5
I didn't know there was a customer service department
Translated reviews
Response from tompress.com
If you have any questions, or simply need some information, don't hesitate to contact us by phone on 05 63 71 44 99 or by e-mail: [email protected]
A
Rating: 4 out of 5
good product and fast delivery
Translated reviews
V
Rating: 2 out of 5
the consignment has been sent by La Poste to Great Britain instead of Belgium. It is unclear when the shipment will arrive at our address in Belgium (whether it will arrive at all). In the future I will go to the store myself and say goodbye to internet shopping
Translated reviews
Response from tompress.com
Hello, unfortunately it seems that the package was lost by the post office that we opened a claim, hoping to resolve the situation quickly.
A
Rating: 4 out of 5
for the assembly of the different parts lack of photos for explanation the numbers refer to several elements which can be confused the numbers are not associated with the name of the element
Translated reviews
V
Rating: 3 out of 5
Goods were only delivered after two requests, even though they had already been paid for.
Translated reviews
Response from tompress.com
The package was actually delayed because of the vacation.
A
Rating: 4 out of 5
CLEAR
Translated reviews
A
Rating: 3 out of 5
CLEAR
Translated reviews
V
Rating: 4 out of 5
Le transporteur GLS - j'ai payé 27,00 de frais d'envoi pour aller chercher moi-même le colis - le chauffeur est passé sans doute pendant mon absence, n'a pas déposé le colis chez un voisin et n'a pas daigné faire une seconde livraison.....les autres concurrents le font - vraiment nul chez GLS
Translated reviews
Response from tompress.com
We have noted your appreciation of the carrier.
C
Rating: 4 out of 5
All OK with no problems
Translated reviews
V
Rating: 4 out of 5
prices for shipping very confusing - does not match the stated shipping prices
Translated reviews
A
Rating: 4 out of 5
well
Translated reviews
A
Rating: 4 out of 5
Good, but I was expecting a product closer to the measurements of my motorcycle phone G slightly larger cases, but it'll do fine as is
Translated reviews
Response from tompress.com
Unfortunately, you've come to the wrong site. We only offer products for food processing.
V
Rating: 4 out of 5
Nice webshop, good pictures. When translating into German, some information is unfortunately lost (French company). Processing and customer service tip top
Translated reviews
C
Rating: 4 out of 5
unfortunately, the object was a little different from the imprression of the photo somonque ok
Translated reviews
A
Rating: 4 out of 5
Yes very satisdait
Translated reviews
C
Rating: 3 out of 5
The grater does a very good job, but the item has many flaws : splashes everywhere; above it lacks a cap with a hole and a cylinder above for inserting apples; the inner cylinder of the grater fills up and you have to empty it by hand; at the bottom you need a door to parry splashes, which can be opened to clean the cylinder; the pestle is useless I replaced the crank to use a drill.
Translated reviews
Response from tompress.com
Good morning Mr. Falletti. Thank you for your report and valuable advice. We will improve the article to make it as efficient as possible. CUSTOMER SERVICE TOM PRESS ITALIA
V
Rating: 1 out of 5
Unfortunately, I have not yet received the goods I ordered. I therefore rate the delivery as unsatisfactory. In the order form, the cabbage slicer with crank is repeatedly advertised as available, but as a customer I have already been waiting for 3 weeks. If it is not delivered as soon as possible, I will withdraw from my purchase contract.
Translated reviews
Response from tompress.com
Unfortunately, the product is out of stock. Replenishment planned for the week of November 7th. Of course, if the time does not suit you, we can completely cancel the order and payment.
A
Rating: 3 out of 5
I received my parcel a month later, you mentioned the wrong zip code.
Translated reviews
A
Rating: 3 out of 5
No matter how many times I turn the box and the instructions upside down... I can't find out where my extractor was made.... Probably in Sweden.....
Translated reviews
Response from tompress.com
Your extractor comes from one of the last French manufacturers in Alsace to use European raw materials.
A
Rating: 2 out of 5
I bought a N° REBER stainless steel manual épépineuse, in particular to press small fruits (blackberries, raspberries, ...) It doesn't work at all the pulp isn't evacuated and quickly blocks the auger (whether the fruits are raw or cooked) even when pressing only very small quantities at a time what can I do?
thanks
Translated reviews
thanks
Response from tompress.com
Hello, don't hesitate to contact us, I've sent you an e-mail with some advice and precautions to take. Don't hesitate to get in touch!
A
Rating: 3 out of 5
we don't ADVISE a 14 year old high school student; like an adult the result is that this student comes out with a jacket that fits him; certainly very well; but ....comme he's in growing pains he'll only wear it for 2 to 3 months .... and at the price of your articles .... we won't replace it at your place it will also avoid the companions looking like nerds.
Translated reviews
Response from tompress.com
Site error, we don't make children's clothing.
A
Rating: 4 out of 5
Nothing to complain about with TomPress. The only downside is the 3-day Coliposte delivery service.
Translated reviews
A
Rating: 4 out of 5
An improvement in technical specifications would undoubtedly avoid the need to place two orders to achieve the desired result.
Translated reviews
V
Rating: 1 out of 5
Everything very bad Product not suitable for soft fruit Satisfaction guarantee is not given Customer service very poor
Translated reviews
Response from tompress.com
The corer is mainly intended for tomatoes, but if you attach a cone with finer holes to the front, you can also core red fruits such as blackberries, currants, etc. If the seeds are smaller than the 1.1 mm holes, they will inevitably be pressed through the sieve.
V
Rating: 4 out of 5
The product is unstable and is likely to break shortly due to the twisting caused by material fatigue. The tomatoes are squeezed out and that's it. The waste is about 50 and still contains at least 30 pulp which remains unused. This "fruit press" misses the point. A faulty design."
Translated reviews
Response from tompress.com
This tomato press is the smallest in the range, do not hesitate to press the mass a second time to really extract all the juice from the tomatoes. For straining several kilograms of tomatoes, a more efficient tomato press with a larger funnel is of course more suitable.
A
Rating: 3 out of 5
Hello, for the delivery service no contact with the customer, we had no information concerning the delivery. The delivery man left the goods with the neighbors. On the other hand, when I sent an e-mail to your company's customer service, your staff is not very friendly and they need to make some effort to listen to your customers. cordially M Leblond
Translated reviews
Response from tompress.com
Hello, thank you for your order. As usual, we have acknowledged receipt of your order and its shipment by e-mail, which you should find in your inbox. Please do not hesitate to create an account on our site, so that you can follow the progress of your orders, invoices, etc.
A
Rating: 4 out of 5
the order and the merchandise are as I expected, but the packaging is not very convincing. the beer preparation boxes are very dented.
Translated reviews
Response from tompress.com
Don't hesitate to give us details of your delivery. You can reach us on 05 63 71 44 99 or [email protected].
A
Rating: 4 out of 5
Order received promptly and on time
Translated reviews
A
Rating: 2 out of 5
problem encountered on a vinegar maker, email sent on 07/09/2016 on the subject and unanswered to date;
Translated reviews
Response from tompress.com
A file has been opened with our after-sales service, and I will pass on your request so that you can be contacted as soon as possible.