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A
Rating: 4 out of 5
yes satisfied
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
the press purchased is not stainless steel
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A
Rating: 4 out of 5
Stay professional and listen to the customer
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C
Rating: 3 out of 5
Cereal mill complex to assemble due to the absence of instructions in Italian Grinds a quantity of 500gr but before it comes whole flour without bran you have to grind it 2-3 times Shipping arrives from France by courier in 3 days Price is competitive but I was not very happy with my purchase I expected something more
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Response from tompress.com
Good morning Mr. Romanelli. The article sheet has the note that the result of the milling needs sieving in order to later obtain a full-fledged flour. We hope you still managed to use the article and in case you need further information/advice/support please do not hesitate to contact us. Good day, CUSTOMER SERVICE TOM PRESS ITALIA
V
Rating: 4 out of 5
I have already rated the device. With greetings Peter Meisenzahl
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Response from tompress.com
Hello Mr. Meisenzahl, I am glad that the delivery went well. I remain at your disposal for other products. With kind regards. Corinne Muenier - Customer service
V
Rating: 1 out of 5
The article does not correspond to my order
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Response from tompress.com
In this case you can cancel your order. You have a fourteen-day right of withdrawal.
V
Rating: 2 out of 5
Ordered on 10.07. Money paid in on 11.07. Goods were delivered on 22.07. Appliance appears robust but this is deceptive. The outlet on the juice container leaks as it is miserably pressed into the container and the juice runs around on the base plate of the press. Since the juice container has no fixation such as a groove or similar, it sometimes slips to the side during pressing and the structure is distorted.
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Response from tompress.com
Hello, We received the transfer on 13.07., the goods went out immediately. Only the transportation took a long time. If you wish, you can send the device back to us. In this case, please contact us. MfG Corinne Muenier
C
Rating: 4 out of 5
I was satisfied with the speed of delivery,how the product was packaged and the good quality.
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C
Rating: 4 out of 5
All right.
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C
Rating: 4 out of 5
I haven't had a chance to verify some situations yet,on the whole though it all looks good to me greetings
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V
Rating: 4 out of 5
Unfortunately, it took a long time for the goods to arrive. It was only when I called and asked where the goods were that they arrived two days later. But the customer service was really super nice.
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Response from tompress.com
Hello, thank you for your feedback. I remain at your disposal to speak of this late delivery. Please contact : Corinne Customer Service
C
Rating: 2 out of 5
The product is very light." I live in Canaria and here I have found that it is half price. For the consistency and design of the product it is very expensive
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Response from tompress.com
very thin steel plastic lid
C
Rating: 4 out of 5
I am very satisfied with the product bought
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C
Rating: 4 out of 5
All ok, only problem couldn't track ill parcel however it arrived in acceptable time
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C
Rating: 4 out of 5
excellent products; some difficulty in connecting French center and Italian dependency, which delayed order confirmation; non-availability of an item.
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C
Rating: 4 out of 5
Thank you
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A
Rating: 1 out of 5
It's not enough to look good I thought I could trust this service provider Today I received a parcel of jars the perfect out of 24 pieces 6 are broken the deliveryman didn't give me time to open my parcel tompress replied that I lacked professionalism Sending glass jars in a cardboard box too large and without blocking them with dividers Who's the amateur?
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