Customer reviews of tompress.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews

Summary of reviews

The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.

Reviews 1, 2, 3 and 4 stars

Reset filters
R
Romain H.
Rating: 4 out of 5
following a purchase from 21/05/2025
Satisfactory quality-price ratio. The lady I spoke to on the phone was very nice.
Translated reviews
J
jean-francois C.
Rating: 1 out of 5
following a purchase from 30/03/2025
the delivery was very long because you ran out of vacuum bags next time please notify at the time of the order and it will be better for everyone
Translated reviews
D
Didier B.
Rating: 1 out of 5
following a purchase from 19/05/2025
Basket of the damaged lady Jeanne and I have no one to take the steps I am disappointed the bottom is damaged and the disappointment does not hold I would like a gesture from you just to change the basket
Translated reviews
R
René D.
Rating: 3 out of 5
following a purchase from 29/04/2025
beautiful article, a bit just for the induction fire to take over but other than that rather good.
Translated reviews
P
Patricia C.
Rating: 4 out of 5
following a purchase from 10/03/2025
Because I got two boxes of dented pasta.
Translated reviews
P
PASCAL D.
Rating: 1 out of 5
following a purchase from 10/05/2025
Incomplete order The customer service deletes the problem but does not resolve it Total dissatisfaction
Translated reviews
C
Ciro C.
Rating: 1 out of 5
following a purchase from 09/05/2025
After 2 brief uses, 1 spring broke and the clamp wedge cracked.. Product too fragile for an Apple, it's incomprehensible to me..
Translated reviews
N
NATHALIE L.
Rating: 1 out of 5
following a purchase from 13/04/2025
Perfect
Translated reviews
L
LN C.
Rating: 4 out of 5
following a purchase from 01/05/2025
It's not your fault but the box was damaged so charcoal is a bit everywhere.
Translated reviews
T
thierry B.
Rating: 1 out of 5
following a purchase from 04/12/2024
my order placed on 04/12/2024 ref:n°ylbkxbjwj has still not arrived? not happy at all! best regards
Translated reviews
M
Marlene B.
Rating: 4 out of 5
following a purchase from 10/04/2025
Ras
Translated reviews
J
jean loup L.
Rating: 4 out of 5
following a purchase from 28/04/2025
Product in accordance with my request
Translated reviews
B
Bruno T.
Rating: 1 out of 5
following a purchase from 16/04/2025
The bottle brush only managed to clean two bottles
Translated reviews
S
Serge D.
Rating: 2 out of 5
following a purchase from 10/04/2025
Upon receipt, the package was impeccable but there was a small dent on the tank, apparently the device had been packaged like that. Being in a hurry, I did not make a complaint but this is a bit unpleasant.
Translated reviews
D
David G.
Rating: 1 out of 5
following a purchase from 21/12/2024
Incredible order delays, four months to receive the equipment. Useless, I do not recommend.
Translated reviews
J
Jean-Francois U.
Rating: 2 out of 5
following a purchase from 02/04/2025
The packaging cardboard was so fragile that it opened in two during transport, luckily the wax blocks were put back in the rest of the cardboard by the carrier... Not very serious on the part of the seller who is economical with packaging!
Translated reviews
A
Anthony G.
Rating: 1 out of 5
following a purchase from 02/04/2025
I bought a flambadou for the barbecue and during my first use, all the paint chipped off and melted with the pork fat... I had to throw everything away and couldn't eat my ribeye.
Translated reviews
P
Pascal B.
Rating: 1 out of 5
following a purchase from 02/04/2025
awkward machine to use, grids work poorly, legs come off
Translated reviews
C
Caroline N.
Rating: 4 out of 5
following a purchase from 07/03/2025
Good contact
Translated reviews
M
Morgan P.
Rating: 1 out of 5
following a purchase from 28/03/2025
The ultrasonic anti-pigeon product does not work.
Translated reviews
A
Alain T.
Rating: 1 out of 5
following a purchase from 25/03/2025
Sorry, but your transmitter is not bothering the doves that annoy me and come to eat some flowers! So I'm looking for another manufacturer...! (and it doesn't seem to be a question of worn-out batteries!)
Translated reviews
G
genevieve M.
Rating: 3 out of 5
following a purchase from 23/03/2025
Nothing to say about Tompress. The package was very well packaged and fortunately! The choice of the company Géodis for delivery is a disaster. No professionalism. During his first visit, the delivery man simply took a photo of my front door and declared that I was absent with open shutters and a car parked in front of the door. After protesting to customer service (reachable with a premium rate number), the delivery was postponed to the next day. This time, the delivery man called just before arriving and left the package in front of my door. By the time I came down from upstairs, I saw him leaving... no chance to check the integrity of the package. And to top off this disastrous delivery experience, the email received to evaluate the service leads to a page that says 'the survey is now closed.' The simple choice of this delivery company will make me hesitate a lot for a future order.
Translated reviews
M
mario P.
Rating: 4 out of 5
following a purchase from 24/03/2025
I AM SATISFIED!!!
Translated reviews
A
ALAIN B.
Rating: 4 out of 5
following a purchase from 23/03/2025
Items meet my expectations, very reasonable delivery time
Translated reviews
G
Guerin M.
Rating: 4 out of 5
following a purchase from 23/03/2025
Hello Thank you Good product but I was not informed about the package pickup It's the carrier's fault I picked it up today Good reception Best regards
Translated reviews
Y
yannick V.
Rating: 1 out of 5
following a purchase from 20/03/2025
Following a warranty return, I would have appreciated it if you had tested the sterilizer before returning it to me. The first attempt was not conclusive at all; the temperature issue persists. I paid 27 euros to send it to you, and I don't know what to do? Valentin Yannick
Translated reviews
J
JANNICK R.
Rating: 2 out of 5
following a purchase from 20/03/2025
I still haven't received my package
Translated reviews
S
Severin D.
Rating: 3 out of 5
following a purchase from 06/03/2025
Delivery times very very long
Translated reviews
N
NADINE B.
Rating: 1 out of 5
following a purchase from 16/03/2025
My purchase arrived incomplete, I reported it to customer service and am still waiting for a response from them.
Translated reviews
E
etienne P.
Rating: 1 out of 5
following a purchase from 14/03/2025
the cidrometer I ordered does not work
Translated reviews
R
regis F.
Rating: 4 out of 5
following a purchase from 11/03/2025
Error very well resolved but still an error
Translated reviews
A
arnaud G.
Rating: 2 out of 5
following a purchase from 16/02/2025
the delivery was not only very long but not at the agreed delivery point. The package drop-off site being closed, I was redirected to a site far from my home which forced me to get transported to go pick it up
Translated reviews
G
Gerard Q.
Rating: 2 out of 5
following a purchase from 12/03/2025
The received device is damaged on the left side and the leg is bent.
Translated reviews
Response from tompress.com
Hello, Thank you for contacting customer service. Best regards.
M
marc P.
Rating: 1 out of 5
following a purchase from 01/12/2024
order of December 1, 2024 we had to cancel an item to receive the rest 8 days ago
Translated reviews
D
Daniel B.
Rating: 3 out of 5
following a purchase from 12/03/2025
Had to wait a long time
Translated reviews
A
andre D.
Rating: 4 out of 5
following a purchase from 12/03/2025
Very happy
Translated reviews
J
jacques G.
Rating: 4 out of 5
following a purchase from 12/03/2025
I ordered an Italian sickle, the one I received is in accordance with my order, hard to do better!
Translated reviews
R
Raoul T.
Rating: 1 out of 5
following a purchase from 08/03/2025
Product arrived poorly packaged and got lost on the way
Translated reviews
J
jeannine P.
Rating: 1 out of 5
following a purchase from 06/03/2025
I still haven't received my package despite a complaint, very disappointed with your service, and I will remember this if you send me. I still haven't received my package despite a complaint filed. If you are asking for my opinion, it means you haven't taken my complaint into account, so I am very disappointed with your services, and I will remember this.
Translated reviews
J
jean pierre R.
Rating: 1 out of 5
following a purchase from 28/11/2024
order on November 27, 2024, received March 2025 and deducted in December 2024 while the payment is made just before delivery, well done
Translated reviews