Customer reviews of tompress.com

Damaged product although carton was intact on delivery. Otherwise, quality product and fast delivery.

It would be wise to secure the jars to prevent breakage.

Quick execution and delivery of our order, with everything always available.

THE NOTICE IS IN ENGLISH....impossible to get it in French....despite the kindness of the person on the phone it's still too bad !!!!!

order received well packaged and fast

order corresponds to what I wanted, received fairly quickly

The machining of the stainless steel juice extractor lacks precision. Condensation escapes from the "juice" tank: energy consumption and product loss. I should have bought the larger model.

In this case, no problem because the contents of the package were OK. BUT I was only able to see this after an on-the-spot delivery that took less than 30 seconds.

Very good, but I've been ordering capsules for a long time.

I should have relied on a lot of internet reviews about the stability of the bottles in the wine racks I bought. If the bottles lean forward for storage, that's OK, but if they slide until they fall on the bottles on the floor below, that's not so good. The problem is the steel's protective plastic, which is slippery. Horizontal storage is also very good, so I removed 1.5 cm of tubing at the bottom of the rear uprights and the same at the top of the front uprights. The bottles are horizontal and nothing falls out, but I was worried about my stock. If you buy these wine racks, make sure you have a good hacksaw before assembly. Once the problem is solved, they do the job.

good product

I received my parcel, not damaged at all Nikel, except that the stuffing inside was borderline, and given the weight of the machine, the unprotected sausage funnels were broken. The next time I buy, I'll look elsewhere.

bad product, it leaks

The part ordered was not the right one, had to reorder.

the juice extractor hose had to be changed after only 2 uses because it was leaking (no doubt a defect in the rubber??)

On time, perfect

After using the spur several times with rosehips, tomatoes, raspberries and blackberries, I'm very satisfied.

Not at all the thermometers ordered... Lying about the merchandise...

Unlike my first experience, communication was not effective.

satisfied with the operation but a push-button should be delivered with this device it is the case with the electric version why absent in the manual version?

'..

I'm not satisfied with the new way of working. On the other hand, I have nothing to reproach the person who took my call, who was very understanding and kind and solved my problem. Another anomaly: when I validate, I automatically have to accept that my review be published?

Perfect shipping, however - and I take my share of the blame - I got the wrong item and had to send it back

Order received in time put does not suit, I am waiting for 4 days for a return from customer service for a return

Fast and careful, just a little too much advertising in the package

I am satisfied with the quality of the products in my order. I have only one problem with the foam seals for my Reber vacuum packing machine, which has 2 of them. They are not sold as a pair, even though the wear is symmetrical. At 8 € each, I had to place 2 orders because I ordered them individually without knowing it.

Some scratches on the product

Fast delivery, well packaged, nothing to complain about.

Non-conforming item does not work on the chopper I have

Fine

everything is correct

Order received quickly and as expected. Very good products as always. Too bad the shipping costs are so high for each order.

Good logistics but poor product quality (manufacturing defect in the upper part of the press bowl). On August 21, I sent a message with a photo of the defect to infos@tompress .com without any reply.

The capsules I ordered are of very good quality. But a big box for 100 capsules is not very durable! Have a nice day!

CLEAR

Fast delivery! A little disappointed by one of the books .

Tom press always on top as usual, a delivery company GEODIS, the delivery man, who had already come, refused to enter the garden and lowered the package on the road, I had to fight a few minutes for him to agree to put the pallet in front of my house.

Use on a gas fire, very good. To see in time with the enamel of the pot if it does not degrade.

Fast and attractive

I received spices that were several months out of date and unusable.