Customer reviews of tompress.com

A

Acheteur Vérifié

Rating: 2 out of 5

Published on 06/03/2023 à 09h32

Improved delivery times

Translated reviews

A

Acheteur Vérifié

Rating: 2 out of 5

Published on 06/03/2023 à 08h57

warn by email of the difficulty to obtain the ordered material (subcontracting). + Waiting more than 5 months is very long. thank you

Translated reviews

Response from tompress.com Published on 07/03/2023

Hello, It is true that the restocking of this reference has been postponed in production and that the planned lead time has had to be extended. We apologize for this. We thank you for your understanding and for your confidence in us despite this delay. Sincerely yours.

A

Acheteur Vérifié

Rating: 1 out of 5

Published on 06/03/2023 à 07h32

1) The parcel was not delivered, I was notified by email of the non-delivery. I therefore went to collect it myself. 2) I phoned you to let you know and, above all, to express my dissatisfaction. I was literally told off by your receptionist, who told me that there was nothing he could do and that I'd just have to "sort it out with my letter carrier".

Translated reviews

Response from tompress.com Published on 07/03/2023

Hello, We are sorry that the delivery could not be made by the postal services on the date initially planned. Unfortunately, we do not have the power to force a delayed delivery by Colissimo and can only appeal to your understanding. We understand that you are disappointed by this response, but it was the only one we could give you in this specific case. No

A

Acheteur Vérifié

Rating: 3 out of 5

Published on 03/03/2023 à 09h06

Slightly long delivery times

Translated reviews

Response from tompress.com Published on 03/03/2023

Hello, what happened? The tracking system indicates a 48-hour delivery to the relay point. Please give us more details. Best regards.

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 02/03/2023 à 08h18

Fast delivery. Nice product, to be seen over time.

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 02/03/2023 à 07h31

-

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 02/03/2023 à 07h05

-

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 01/03/2023 à 06h06

-

Translated reviews

A

Acheteur Vérifié

Rating: 3 out of 5

Published on 28/02/2023 à 15h31

Order placed in early December, delivery in February. Information by e-mail would have been appreciated. It's all the more unfortunate as the product lives up to expectations.

Translated reviews

A

Acheteur Vérifié

Rating: 1 out of 5

Published on 28/02/2023 à 09h39

Pathetic... An order blocked for more than 2 months for a book in the process of being restocked. To limit shipping costs, the order is sent in a single shipment, even though the company has no way of knowing when it will be available again. The only way to be delivered is to cancel the order for the book... which I did after 2 months. And then, instead of just cancelling the book and shipping it back, I had to cancel the order.

Translated reviews

Response from tompress.com Published on 01/03/2023

Hello, Orders are sent out in a single shipment according to stock availability. We offer a real-time display of our stocks for each item on sale, so that you have all the information you need to make your purchase. Faced with the postponement of the reissue of this book, our advisors have offered you an alternative with a book available immediately a

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 28/02/2023 à 07h42

Fast delivery and in good condition.

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 28/02/2023 à 03h45

-

Translated reviews

A

Acheteur Vérifié

Rating: 3 out of 5

Published on 27/02/2023 à 09h59

Speed

Translated reviews

A

Acheteur Vérifié

Rating: 3 out of 5

Published on 27/02/2023 à 07h45

the material is interesting but the delivery time announced at the time of purchase was not correct

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 27/02/2023 à 07h33

-

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 24/02/2023 à 08h07

-

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 23/02/2023 à 18h16

-

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 23/02/2023 à 10h32

-

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 23/02/2023 à 07h57

-

Translated reviews

A

Acheteur Vérifié

Rating: 3 out of 5

Published on 22/02/2023 à 13h48

I bought a spudding machine, the product looks great but it lacks instructions. It's not the first time this has happened to us.

Translated reviews

Response from tompress.com Published on 24/02/2023

Hello, We apologize for the inconvenience. A copy will be e-mailed to you immediately. Best regards.

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 20/02/2023 à 19h59

-

Translated reviews

V

Verifizierter Käufer

Rating: 4 out of 5

Published on 20/02/2023 à 11h07

All top, for improvement as comments: Please include German explanations.

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 20/02/2023 à 08h17

-

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 16/02/2023 à 18h25

Perfect delivery . Product very good

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 16/02/2023 à 18h19

-

Translated reviews

A

Acheteur Vérifié

Rating: 3 out of 5

Published on 16/02/2023 à 10h41

the packaging, very well packed but very poorly protected.au monde choc the bag could have been punctured.

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 16/02/2023 à 07h47

The labels are attractive and conform to the description on the website. However, the packaging needs to be reviewed, as each first label of the batch of 20 is stuck to the thermoformed plastic and therefore unusable. An elastic band is also stuck between the plastic and the label on 10 packs, so that's 10 lost labels out of a total of 200.

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 16/02/2023 à 07h05

-

Translated reviews

A

Acheteur Vérifié

Rating: 3 out of 5

Published on 14/02/2023 à 14h25

-

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 14/02/2023 à 07h24

-

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 13/02/2023 à 15h31

The size of the box was disproportionate to the contents of the order. As a result, a lot of cardboard was used to fill it.

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 13/02/2023 à 14h48

It could have been perfect, but the packaging was exaggerated: a cardboard box three times the volume of the products contained, stuffed with paper.

Translated reviews

A

Acheteur Vérifié

Rating: 2 out of 5

Published on 13/02/2023 à 14h26

Hello, two payments made and then on the 2nd, the tap water was very late.

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 13/02/2023 à 11h13

handles on the front plate would be more useful

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 13/02/2023 à 10h55

-

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 13/02/2023 à 10h15

Fast delivery

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 13/02/2023 à 09h55

the welcome was very pleasant and the product perfectly met my expectations

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 13/02/2023 à 09h23

-

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 13/02/2023 à 07h46

Good product, as described. The delivery of a bulky product, however, could be better informed according to the relay points that had not accepted the package.

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 13/02/2023 à 07h40

-

Translated reviews