Customer reviews of tompress.com

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/02/2023 à 07h15

Products delivered correspond to my order. However, the parcel was ripped open on delivery.

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Response from tompress.com Published on 13/02/2023

Hello, Did everything arrive in good condition? Best regards.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 09/02/2023 à 18h27

The best way to improve is to communicate more about possible delays! It's because I contacted you that I got a status report on my order! Two months of waiting all the same! And that's a real shame. Otherwise, there's nothing to add: the products met my expectations.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 09/02/2023 à 12h46

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Acheteur Vérifié

Rating: 1 out of 5

Published on 09/02/2023 à 08h15

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Response from tompress.com Published on 10/02/2023

Hello, Please let us know how we can help you. Best regards.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 08/02/2023 à 09h04

No match at all

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Response from tompress.com Published on 10/02/2023

Hello, I invite you to contact our services directly in order to find the solution to your problem and give you complete satisfaction. Best regards.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/02/2023 à 16h39

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/02/2023 à 15h11

nothing yet

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/02/2023 à 09h01

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/02/2023 à 08h50

Order responsiveness

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/02/2023 à 08h31

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Acheteur Vérifié

Rating: 3 out of 5

Published on 06/02/2023 à 08h15

Delivery too long, no info when product not available. Good product.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 06/02/2023 à 07h45

I'm giving it 3 stars because to date, despite the parcel being indicated as delivered, I still haven't received anything, it seems to have got lost with the La Poste delivery person.""

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Response from tompress.com Published on 07/02/2023

Hello, The claim has been made with the postal services and a new parcel was dispatched yesterday. Yours sincerely

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 06/02/2023 à 07h22

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Acheteur Vérifié

Rating: 3 out of 5

Published on 04/02/2023 à 08h39

a problem: the cheese grater can't be assembled. a call to your company yielded no solution. i'm waiting for a reply. the grater still can't be assembled and therefore can't be used.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 02/02/2023 à 17h57

delivery promised in 48 hours, parcel delivered after 5 days. Not great for food products. Very disappointed with the delivery method, which doesn't live up to its promises.

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Response from tompress.com Published on 07/02/2023

Hello, Our apologies for the delivery service taking longer than expected. Yours sincerely

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 02/02/2023 à 10h55

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/02/2023 à 09h12

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/02/2023 à 07h13

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/02/2023 à 07h09

Fast, top packaging.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 31/01/2023 à 06h24

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Acheteur Vérifié

Rating: 1 out of 5

Published on 30/01/2023 à 18h35

Very disappointed by the quality! The funnels are very poorly finished and the croque monsieur iron appears to be of very poor quality (to be tested).

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Response from tompress.com Published on 07/02/2023

Hello, We are sorry that you are not completely satisfied with the items you ordered. The fluted effect of the sausage funnels is perfectly in order. Please do not hesitate to contact us if you require any further information. Best regards.

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 30/01/2023 à 17h41

Fast delivery - product perfectly matched expectations. Small surprise gifts in the parcel much appreciated

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/01/2023 à 14h17

Speed of delivery

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Acheteur Vérifié

Rating: 2 out of 5

Published on 30/01/2023 à 13h13

I ordered a book for Christmas that was out of stock. It arrived 2 months later, one month after Christmas. It can happen that an article is out of stock, that's not the problem, but I would have liked to have been warned at the time of ordering. I hope you will take this into account in the future. Best regards.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/01/2023 à 10h34

There is a price difference between the online catalogs and the order. Please rectify.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/01/2023 à 10h21

The quality was great, but the delivery time was far too long. I placed my order 3 weeks before the holidays and received my cutting board 3 weeks after the holidays. Customer service is perfect.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/01/2023 à 09h29

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Acheteur Vérifié

Rating: 1 out of 5

Published on 30/01/2023 à 08h53

Shipment too late and delivery still pending...due to demonstrations ????? And to an incident suffered by the parcel ( according to chronopost)... lamentable from A to Z

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/01/2023 à 08h26

Satisfied with the items, but still a bit expensive

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/01/2023 à 07h57

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Verifizierter Käufer

Rating: 4 out of 5

Published on 30/01/2023 à 07h37

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/01/2023 à 18h39

Product and delivery matched my expectations

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/01/2023 à 15h41

Delivery on time and product as ordered. The only small drawback: the polyethylene packaging was open, so I didn't count the bags!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/01/2023 à 13h41

as far as ordering and delivery are concerned super, material to be seen in use

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/01/2023 à 09h22

Hello, It's difficult to bottom the pan so that it doesn't stick anymore. Method not explicit enough.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/01/2023 à 08h45

When I chose the stove, I wasn't suspicious, thinking it was induction for the price". Lack of pot

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Response from tompress.com Published on 29/11/-0001

it wasn't!!! And 20 at my expense to send it back. I kept it.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/01/2023 à 07h50

The casings are a bit expensive but otherwise perfect

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/01/2023 à 07h49

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/01/2023 à 07h14

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/01/2023 à 07h14

fast, careful delivery

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