The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
The delivery time is much longer than announced on the site (1 week for me instead of 48h announced). Nor did I receive an e-mail telling me that my parcel had been delivered.
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Acheteur Vérifié
Rating: 4 out of 5
Nothing to say
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
good product quality.
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Acheteur Vérifié
Rating: 3 out of 5
The legs bent and my paella on the floor not happy at all
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Response from tompress.com
Hello, Sorry for the inconvenience. Could you please send us a photo of the tripod? Please contact us on 05 63 71 44 99 or [email protected].
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 2 out of 5
2 1/2 months for a meat funnel is too long. I will no longer order from this site.
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Acheteur Vérifié
Rating: 3 out of 5
The product delivered is less attractive than the one seen on the Internet. The visual is not always reliable ...
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Rating: 3 out of 5
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Rating: 1 out of 5
Unfortunately, I dropped the chopping board and it broke in two and is now unusable.
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Rating: 1 out of 5
The cabinet arrived with one door handle missing, and the door magnets are of poor quality. In addition, there is a 3 mm gap between the door and the upright. The delivery was laborious, first of all, I didn't receive an email to let me know about the delivery, then on the second visit I was delivered at 7.40am in the dark, the carrier refused to take my chemi
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Response from tompress.com
Hello, We apologize for the inconvenience. The missing items were sent to you as soon as possible. We hope you will be fully satisfied with your next order. Best regards.
THE CLAWS ARE NOT MADE OF STAINLESS STEEL AND RUST IN CONTACT WITH WATER
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Acheteur Vérifié
Rating: 4 out of 5
Fast compliance. To be recommended Reading is not easy!
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Rating: 2 out of 5
I was not informed of the delay in delivery which was very very long in coming; I do not know if I will recommend.
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Acheteur Vérifié
Rating: 2 out of 5
No communication on the progress of the order, order placed more than 4 weeks before Christmas and 3 days before Christmas Eve still nothing, I had to call again to be told that my order will leave on Dec 26. Very disappointed, I used to order several times a year. That's it, I'm going to use a competitor from now on...
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Acheteur Vérifié
Rating: 4 out of 5
nothing more. Please continue
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Acheteur Vérifié
Rating: 3 out of 5
Delivery two months after order.
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Acheteur Vérifié
Rating: 4 out of 5
The products are compliant. On the other hand a big delay of delivery for a delivery announced in 48h working days There we were more on 7 working days, even if you are not responsible for the delay, a gesture on the next order would be welcome thank you in advance
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Acheteur Vérifié
Rating: 4 out of 5
fast delivery even though a lead time was announced, pleasant surprise
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
the price increase over the last 2 years has been very significant.
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Rating: 4 out of 5
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Rating: 4 out of 5
The pot is of exceptional quality. I regret that the catalog description did not indicate the height of the vegetable garden, which is immense. Please indicate all dimensions more clearly.
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Acheteur Vérifié
Rating: 4 out of 5
fast delivery and as described.
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Acheteur Vérifié
Rating: 2 out of 5
I bought two salmon smokers without understanding, for lack of sufficient information, that as they could only be smoked hot, they were not suitable for smoking salmon. I discovered this when I tried to use the first one (the second was for a Christmas present). I called your company, hoping for some advice and help. I was greeted with a (borderline) friendly welcome and a complete disregard for the customer's needs.
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
speed of delivery
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Acheteur Vérifié
Rating: 4 out of 5
fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
CLEAR
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Acheteur Vérifié
Rating: 2 out of 5
Hello, I ordered cartons for salmon fillets (22*60) the packaging is insufficient the corners are damaged. And the price is really excessive, too bad! Sincerely
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Rating: 4 out of 5
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Rating: 4 out of 5
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Acheteur Vérifié
Rating: 3 out of 5
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Acheteur Vérifié
Rating: 2 out of 5
Delivery time not respected you put 48 h but counted 10 days After 1 mail then a call I am told that I will be called back to confirm that my order has arrived the warehouse and therefore ready to be sent But still no call Disappointed with the service But product quality
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Acheteur Vérifié
Rating: 4 out of 5
Easy to access and to find articles too.
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