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Rating: 4 out of 5
the price increase over the last 2 years has been very significant.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 2, 3 and 4 stars
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Rating: 4 out of 5
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Rating: 4 out of 5
The pot is of exceptional quality. I regret that the catalog description did not indicate the height of the vegetable garden, which is immense. Please indicate all dimensions more clearly.
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Rating: 4 out of 5
fast delivery and as described.
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Rating: 2 out of 5
I bought two salmon smokers without understanding, for lack of sufficient information, that as they could only be smoked hot, they were not suitable for smoking salmon. I discovered this when I tried to use the first one (the second was for a Christmas present). I called your company, hoping for some advice and help. I was greeted with a (borderline) friendly welcome and a complete disregard for the customer's needs.
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Rating: 4 out of 5
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Rating: 4 out of 5
speed of delivery
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Rating: 4 out of 5
fast shipping
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Rating: 4 out of 5
CLEAR
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Rating: 2 out of 5
Hello, I ordered cartons for salmon fillets (22*60) the packaging is insufficient the corners are damaged. And the price is really excessive, too bad! Sincerely
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 3 out of 5
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Rating: 2 out of 5
Delivery time not respected you put 48 h but counted 10 days After 1 mail then a call I am told that I will be called back to confirm that my order has arrived the warehouse and therefore ready to be sent But still no call Disappointed with the service But product quality
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Rating: 4 out of 5
Easy to access and to find articles too.
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Rating: 4 out of 5
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Rating: 4 out of 5
Very well packaged delivered quickly
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Rating: 1 out of 5
It's now 15 days since I placed an order and parcel stuck in customs. Was told to contact UK customs, phone number provided was no longer in use. No mention of having to pay import taxes when placing an order. Will not use them again.
Response from tompress.com
Hello, Unfortunately you are no longer part of Europe and must pay customs fees. Best regards.
A
Rating: 4 out of 5
No particular comments
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Rating: 4 out of 5
speed and thanks for the bread recipe
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
correct
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Rating: 4 out of 5
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Rating: 4 out of 5
The refractory is effective, but it lacks instructions for use.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 3 out of 5
Quite disappointed by the finish, my item seems to have been made in a hurry. Unprotected in the packaging and delivered in a box that was too small, one corner arrived chipped... and I was offered a 10% refund when I would have preferred an exchange since it was a Christmas present... so it was a bad experience, I will no longer be ordering from this site despite the favourable reviews I had read. On the other hand, the S
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Response from tompress.com
Hello, We understand your disappointment. In the absence of reservations before signing for the delivery, we do not have the necessary for the claim. Unfortunately, during transport, the package can be subject to a lot of handling, and this can happen. That's why, when you receive your order, please note any damage or refuse it so that it can be returned to the sender.
A
Rating: 4 out of 5
Hello Please note that the order was placed on December 6th and until today December 20th we have not received the product. Thank you
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Rating: 4 out of 5
Speed and quality are present thank you
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 2 out of 5
Faster shipping, because I waited more than 15 days because a product was not available, but after 5 days this product was available and I was told that it was not in stock even though it appeared to be available on the site.
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Rating: 4 out of 5
Everything was perfect, with a slight downside for the quality of the product.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 3 out of 5
Hello Tompress".
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Rating: 4 out of 5
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