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A
Rating: 4 out of 5
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 568 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
fast delivery time thank you for accepting a payment by cheque for this purchase because the elderly have difficulties to make payments by Internet too many steps are done or to be done by Internet cordially
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A
Rating: 4 out of 5
Hello, Finally, if you add up the price of the jars + the capsules and the shipping, at 1 it's the same price as in supermarkets. Thanks for the good customer service.
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A
Rating: 4 out of 5
Its lifespan is relatively limited, and it deforms fairly quickly.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
I always lose my coupons because I don't buy from you as often as from the grocery store.
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Rating: 4 out of 5
Package delivered on time, packaging intact, contents as per my order, one small problem: I had to deburr the edge of the funnel neck...
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Rating: 4 out of 5
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Rating: 4 out of 5
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A
Rating: 4 out of 5
the delivery waited again for an item to arrive. This is the 2nd time this has happened.
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Rating: 1 out of 5
I still haven't received my coli
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Response from tompress.com
Hello, Our apologies, it seems that the parcel took a wrong route, the postal services are in the process of correcting this. On our side, we are opening a request to accelerate the re-routing. Best regards.
A
Rating: 4 out of 5
Unless I misunderstand something, I find the positioning of the cover in the push chamber to be random.
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Rating: 3 out of 5
Very long delivery and no tracking
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A
Rating: 4 out of 5
Clear for the moment
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Rating: 1 out of 5
I ordered parts for a plunger. I didn't look at the description because the photo was self-explanatory, so I ordered. I received the parts but a gasket that was on the photo was missing. I immediately looked into why. In fact the photos were wrong, they had added the joint and so I didn't order what was displayed!!!! After two requests for commercial gesture, they did not answer q
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Response from tompress.com
Hello, You have consulted the secondary photos without reading the description on which everything is indicated. Kind regards.
A
Rating: 4 out of 5
Fast delivery, well packaged product. As described
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Rating: 4 out of 5
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Rating: 4 out of 5
Product quality and efficient order processing
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A
Rating: 1 out of 5
I've tested them and they don't work. I'm still waiting for a response from the service department after 10 days.
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Response from tompress.com
Hello, We have received the information required to continue the soap case and will get back to you as soon as possible. Best regards.
A
Rating: 4 out of 5
Very fast delivery, good quality products.
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Rating: 3 out of 5
The bird of prey tends to wrap itself around the pole. I think a 5 to 6-meter pole would be better.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 2 out of 5
The iron in the structure is too weak
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 2 out of 5
Two weeks after receiving a French fry dryer with photo evidence of defects and a request to replace the product, no return from your after-sales service. TOM PRESS, are you serious?
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Response from tompress.com
Hello, The elements received have been communicated to the manufacturer in order to find solutions. The file is in progress and is being followed up under reference 28882. Best regards.
A
Rating: 4 out of 5
punctuality in delivery and speed of shipment (good product) kind regards
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Rating: 4 out of 5
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Rating: 4 out of 5
The appliance is perfect, but far too large for our consumption. This is due to a misjudgment on our part. We used it once. Would it be possible to exchange it for a smaller appliance of the same brand? Thank you for your reply. Best regards.
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A
Rating: 4 out of 5
Time between order and delivery too long
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Rating: 2 out of 5
I used to buy Reber brand bags, with which I was very satisfied. These have been replaced by the Tompress brand. I thought they were identical and that only the brand had changed (same packaging, same sizes, etc.). Unfortunately, the ones I received are much thinner. I hope they won't pierce over time. I also doubt that the
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Rating: 4 out of 5
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Rating: 3 out of 5
the time between order and receipt (22 days) seems far too long compared with other suppliers
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Rating: 4 out of 5
The color of the ribbon was slightly different from the photo.
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Rating: 4 out of 5
exactly what I expected from the product
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Rating: 4 out of 5
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Rating: 4 out of 5
Hello, after two months of waiting due to a stock shortage I have received the loaf pan and it's great, it was worth the wait, thank you very much.
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Rating: 4 out of 5
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