Customer reviews of tompress.com

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Acheteur Vérifié

Rating: 4 out of 5

Published on 31/03/2022 à 08h14

Complete book and commentary.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 28/03/2022 à 21h39

Italian induction coffee maker, order n° 485050 validated on 07 June 2021 Received on 22 March 2022, practically 10 months after the order... This is a record... The coffee maker is great!

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Acheteur Vérifié

Rating: 2 out of 5

Published on 28/03/2022 à 06h33

We received the order 3 months later, which was far too long.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 25/03/2022 à 05h20

Sponsorship that didn't work out

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/03/2022 à 16h20

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/03/2022 à 17h57

Fast and correct service

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/03/2022 à 15h25

Order a little long due to an item being out of stock. An information e-mail would have been welcome. Otherwise, the fact that my order was sent in a single parcel was very much appreciated.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/03/2022 à 10h36

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/03/2022 à 08h05

Well packed parcel, fast delivery. Product conforms to my expectations.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 21/03/2022 à 08h05

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/03/2022 à 07h44

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/03/2022 à 07h43

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Verifizierter Käufer

Rating: 4 out of 5

Published on 21/03/2022 à 07h35

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Acheteur Vérifié

Rating: 4 out of 5

Published on 17/03/2022 à 16h55

Delivery correct and in good condition

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Acheteur Vérifié

Rating: 1 out of 5

Published on 17/03/2022 à 07h28

We had to pay 42 euros in customs duties on top of the 72 euros for shipping.

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Response from tompress.com Published on 17/03/2022

Hello, We are sorry that these prices do not suit you, please note that shipping costs are calculated according to the actual weight of the order and the current rates of La Poste for delivery to French overseas departments and territories. Best regards.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/03/2022 à 17h02

Speed

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/03/2022 à 15h26

arrived in very good condition, super packaging. nothing to complain about, well done to you.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/03/2022 à 12h37

as serious as ever

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Acheteur Vérifié

Rating: 3 out of 5

Published on 14/03/2022 à 10h43

It's a shame that it's up to the customer to come to the news for an item for which the restocking lead time is not respected. For me, the initial lead time was 2 weeks, but 3 months later, still nothing. Your department could anticipate this by alerting the customer to the situation as soon as the lead time is exceeded, and give a plausible estimate of the postponement.

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Response from tompress.com Published on 15/03/2022

Hello, Thank you for your comment which will enable us to improve the quality of our services to provide you with a fully satisfactory shopping experience. Best regards.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/03/2022 à 08h18

the professionalism of your consultant

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Verifizierter Käufer

Rating: 4 out of 5

Published on 14/03/2022 à 07h55

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/03/2022 à 15h14

The packaging for my order was huge!! for 6 faisselles!!! Don't you look at the economy of cartons?

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Acheteur Vérifié

Rating: 1 out of 5

Published on 10/03/2022 à 15h07

as already mentioned by your customers, no instructions, no adaptive product, I haven't managed to use any of the three products, so I'm probably stupid.

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Response from tompress.com Published on 11/03/2022

Hello, the instructions for these accessories are included with the vacuum packing machine required for their use. I have not found the vacuum packing machine purchased from us. Could you please contact our customer service department to identify the machine in your possession? Yours sincerely

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/03/2022 à 08h02

Satisfactory product descriptions and formality of order dispatch appreciated. Thank you

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Acheteur Vérifié

Rating: 1 out of 5

Published on 10/03/2022 à 07h52

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Response from tompress.com Published on 11/03/2022

Hello, This is indeed annoying, please contact our after-sales service by e-mail: [email protected] or by phone: 05 63 71 44 99. If you can, please do not hesitate to detail the incident with one or more photos. Best regards.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/03/2022 à 07h10

satisfied with delivery and product

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Acheteur Vérifié

Rating: 4 out of 5

Published on 07/03/2022 à 07h37

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Acheteur Vérifié

Rating: 3 out of 5

Published on 07/03/2022 à 07h26

good quality bags but not the right size.

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Response from tompress.com Published on 09/03/2022

Hello, Could you please clarify? The bags received are not those ordered or their size is not suitable for your use? Best regards.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 05/03/2022 à 13h53

Very good company ... but very big problems with the carrier! Obliged to pick up the parcel 40kms away at their depot! Change carrier and it will be perfect.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/03/2022 à 10h44

I find that the Madoline ménagère with tray is not really suitable for making French fries. Disappointed with this purchase

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Response from tompress.com Published on 09/03/2022

Hello, the mandolin's function is to cut into slices or julienne and sticks of 5 mm square, perhaps a French fries cutter would be more pleasant for you. Best regards.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/03/2022 à 11h45

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/03/2022 à 08h17

Delivery impeccable nothing to criticize I find the device noisy and ble and but a little too flour despite the large grid

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Acheteur Vérifié

Rating: 2 out of 5

Published on 03/03/2022 à 08h03

The sterilizer arrived with a broken handle. A shame.

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Response from tompress.com Published on 03/03/2022

Hello, We apologize for the inconvenience. Did you report it to our customer service? Could you please send us an e-mail with one or more photos of the damage to [email protected]? Best regards.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/03/2022 à 07h30

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Acheteur Vérifié

Rating: 3 out of 5

Published on 28/02/2022 à 20h56

Drawer plate too thin and smoker not square, but otherwise correct product.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/02/2022 à 12h37

Fast delivery

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/02/2022 à 08h41

speed

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Acheteur Vérifié

Rating: 1 out of 5

Published on 22/02/2022 à 19h22

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Acheteur Vérifié

Rating: 3 out of 5

Published on 22/02/2022 à 07h33

Not as good quality as the ones we usually take.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/02/2022 à 18h08

Very good site and fast delivery.

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