English 
Français 
Italiano 
Deutsch 
Nederlands 
A
Rating: 4 out of 5
rescheduled delivery time
Translated reviews
Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 570 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
I ordered two items, one of which was unavailable for four weeks. In order to obtain delivery of the first, I had to cancel the purchase of the second, and I received no information before asking why the delivery was delayed. What a shame. Other online retailers automatically split delivery if one of the items purchased is missing. Not Tom Press.
Translated reviews
Response from tompress.com
Hello, item availability is displayed in real time on the site. The information is given on the order confirmation. Did you receive it? Best regards.
A
Rating: 2 out of 5
too long to wait for delivery
Translated reviews
V
Rating: 3 out of 5
There were 3 weeks between the order and delivery. The parcel was badly damaged. Overall, the order processing was unsatisfactory!!!!
Translated reviews
A
Rating: 3 out of 5
I paid for the item to be delivered to my home and would have had to go to the post office to pick it up.
Translated reviews
Response from tompress.com
Hello, Unfortunately, Colissimo was unable to deliver. Home delivery is currently suspended in your area. Your parcel has been forwarded to your nearest postal collection point. Yours faithfully
A
Rating: 4 out of 5
Fast delivery and conforms to order, but has to be assembled, which is not specified when ordering. It's a pity there's no receptacle for drainage!
Translated reviews
A
Rating: 4 out of 5
To be honest, this site is a killer and the merchandise is top-notch.
Translated reviews
A
Rating: 4 out of 5
Meets my expectations. Very fast delivery
Translated reviews
A
Rating: 2 out of 5
Unsuitable equipment for blackberries. Misleading article about blackberry jelly in Tompress magazine. (Special issue #1) I'm a dissatisfied customer.
Translated reviews
Response from tompress.com
Hello, we apologize for the inconvenience, but this appliance is suitable for the purpose for which you wish to use it, i.e. de-seeding blackberries. Please contact our customer service department so that we can find the cause of your problem on 05 63 71 44 99 or [email protected]. Best regards.
A
Rating: 4 out of 5
PRODUCT AS ORDERED. The only problem was that the handle was not fastened securely enough and came loose when I took it out of the box, a problem that was quickly solved with a hole...two threaded screws and bolts. Now Perfect
Translated reviews
A
Rating: 4 out of 5
Poor delivery
Translated reviews
A
Rating: 4 out of 5
The post office made a routing error
Translated reviews
A
Rating: 4 out of 5
The delivery time was announced later and later, and then changed by e-mail on the day in question (you have to think about consulting) without informing the delivery person. GEODIS is not what it used to be. And for the goods, one star less, as they were still affected by the numerous brown marks on the garlic seen after peeling.
Translated reviews
A
Rating: 4 out of 5
This dish is just a horror, much too low...
Translated reviews
Response from tompress.com
Hi, This is a special dish for cooking socca, which is generally a thin pancake. Do you use it for another recipe? Best regards.
A
Rating: 4 out of 5
Very good dish, perfect and good barbecue behaviour
Translated reviews
A
Rating: 4 out of 5
product conforms to my expectations. A little difficult for a novice to understand the adaptation of the real temperature of the jam (105°) with the basic temperature (20°).
Translated reviews
A
Rating: 4 out of 5
for the delay and the delivery it was a little long I think that the next order I will come to recuperate it on foot that will be faster and especially do not say that it is the fault of covid
Translated reviews
V
Rating: 3 out of 5
Not enough quality for the price
Translated reviews
A
Rating: 4 out of 5
correct +
Translated reviews
A
Rating: 4 out of 5
Good condition
Translated reviews
A
Rating: 4 out of 5
3 weeks to receive my order :(
Translated reviews
A
Rating: 4 out of 5
Good but carton very damaged by the carrier
Translated reviews
A
Rating: 4 out of 5
alas wrong order size does not exist but good reception
Translated reviews
A
Rating: 2 out of 5
Warning: the photo does not correspond to the product, the capsule is sterilizable and not pasteurizable, no details in the description, in short, blind ordering and you are told that you must call before ordering to be sure of what you are ordering, a great first. A word of advice: redo your description or change the photo even if they are not contractual as you have specified.
Translated reviews
Response from tompress.com
Hello, these capsules can be pasteurized and sterilized, so you can pasteurize your juices and sterilize your sauces or preparations if required. Best regards.
A
Rating: 4 out of 5
I had to ask customer service a question by e-mail and within 24 hours they replied.
Translated reviews
A
Rating: 2 out of 5
Site that sells obsolete products. I ordered a pigeon repeller. Installed in March, we've never had so many pigeons nesting under the house's spandrels 1m50 away from the device!!! Customer service asks me if I've changed the batteries!!! Who are the pigeons really????
Translated reviews
Response from tompress.com
Hello, An after-sales service file is being processed for your request. Yours sincerely
A
Rating: 3 out of 5
The lid arrived damaged, the rest in good condition.
Translated reviews
A
Rating: 4 out of 5
Delivery in a very reasonable time. Material seems to be of good quality but I haven't tried it yet. I haven't needed customer service.
Translated reviews
A
Rating: 4 out of 5
too bad there are no recipes on the packets n'y for the cones
Translated reviews
A
Rating: 4 out of 5
After a fairly satisfactory first attempt with tomatoes, I'll have to wait and see what happens with the raspberry rack. Why isn't the raspberry rack made of stainless steel?
Translated reviews
A
Rating: 4 out of 5
the product is exactly what I ordered and much sturdier than anything found in supermarkets
Translated reviews
A
Rating: 4 out of 5
Satisfied
Translated reviews
A
Rating: 3 out of 5
The turbine was full of small scratches and did not look new.
Translated reviews
Response from tompress.com
Hello, We've read your e-mail and we'll be happy to exchange it as soon as we receive the device back in our warehouse. Best regards.
A
Rating: 3 out of 5
the mould is small and poorly made coarse
Translated reviews
Response from tompress.com
Hello, We're sorry that the article doesn't suit you, it's handmade and designed to mold 20 grams of butter. We offer other models with larger capacities if you wish. Best regards.
A
Rating: 4 out of 5
Not yet tested
Translated reviews
A
Rating: 4 out of 5
Excellent
Translated reviews
A
Rating: 4 out of 5
Well packaged
Translated reviews
A
Rating: 1 out of 5
Order placed on 1/7, delivery announced within 48h! We had the order delivered to our son's home as he was away until 7/7, delivery made on 12/7. It's pointless announcing delivery times and then not respecting them without any other information! Other than that, I'm satisfied with Tompress products,
Translated reviews
Response from tompress.com
Hello, your order included unavailable items, as stated on your order confirmation. We were restocked on 08/07 and your order was dispatched the next day. Yours sincerely
A
Rating: 4 out of 5
Good
Translated reviews
A
Rating: 3 out of 5
bonjour, dommage livraison trop longue plus de 15 jours
Translated reviews