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A
Rating: 4 out of 5
Product corresponds well to the description
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 2, 3 and 4 stars
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Rating: 3 out of 5
Hello, A bag of flour was slightly torn (Larangais I think) certainly due to a bad wedging.
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A
Rating: 3 out of 5
Fast, efficient delivery. Product quality leaves something to be desired with certain metal-effect plastic parts (after all, for the price, it's not surprising). The most annoying thing is the product's effectiveness: it doesn't work at all.
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Response from tompress.com
Hello, could you please tell us what exactly is going on with the article? Best regards.
A
Rating: 2 out of 5
after 4 MONTHS of waiting ..... what would you think of this site !!!!!. What's more, they tell you it's French!!! when it comes from China!!! it's over NEVER again!
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Response from tompress.com
Hello, the pan is not made in China, nor in France, it is made in Europe, in Spain as indicated in the description. Sincerely yours.
A
Rating: 4 out of 5
Delivery in very good condition. Speed of dispatch, as for customer service we had no exchange as everything was fine.
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A
Rating: 4 out of 5
Fast, accurate delivery
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A
Rating: 4 out of 5
Package not very sturdy and torn on arrival
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A
Rating: 4 out of 5
A cheaper port would be nice
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A
Rating: 3 out of 5
Too bad my 10 kg bag of salt was all punctured salt everywhere in the package
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Response from tompress.com
Hello, We apologize for the inconvenience. How was the box? Best regards.
A
Rating: 4 out of 5
The items received are of very good quality! I recommend them!
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A
Rating: 4 out of 5
basket not immediately available and not filled in at time of order.
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A
Rating: 4 out of 5
Prompt delivery after telephone conversation: delivery postponed due to a missing item that was not highlighted on the order.
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A
Rating: 4 out of 5
Hello, with the type of payment chosen by me: responsiveness and super fast delivery.
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A
Rating: 4 out of 5
on your site the article was mentioned free delivery. we paid delivery costs at the time of purchase. in return of my email I was told that it was an error. According to the French commercial code, you have not respected the posted price, which is fraudulent. As a matter of principle, we'll know where we stand when it comes to future purchases.
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A
Rating: 2 out of 5
Dead packaging
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Response from tompress.com
Hello, The article has nothing? Kind regards.
A
Rating: 4 out of 5
Very serious and deliver a lot despite its overseas thank you
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A
Rating: 4 out of 5
Great product
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C
Rating: 4 out of 5
The bottle holder is nice and functional, reflecting the specifications described. Only non-compliant detail: the product arrived without the wooden handle present in the photo. I don't know if it was due to a factory defect or carelessness in preparing the order. It is not a cheap product, so I expected more care. In any case, it is a good product and does its job very well.
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
CLEAR
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A
Rating: 2 out of 5
The parcel arrived unannounced and I had to run back when the delivery man was at my house... No more orders ever!
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Response from tompress.com
Hello, We informed you of the departure of your parcel on 20/04 and its routing on 21/04 by e-mail with the link of follow-up in real time. Best regards.
A
Rating: 4 out of 5
Evaluation of a basic order!
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A
Rating: 4 out of 5
sterilizer deformed under the box, impossible to see on delivery
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Response from tompress.com
Hello, Sorry, is the sterilizer damaged? Or just the carton? Kind regards.
A
Rating: 1 out of 5
No particular opinion to communicate on the article since having refused its delivery following an unacceptable delay. I maintain, however, that the "customer relations" department remains very limited in its welcome.
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Response from tompress.com
his explanations
A
Rating: 4 out of 5
Ras
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A
Rating: 4 out of 5
Everything went well and I'm satisfied with the service.
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A
Rating: 4 out of 5
The only complaint. It's not for you, but for the "Pierre de Lave" company: there's no CAD document or technical data sheet for use in the kiln. Fortunately, you were there. I asked my question and you answered me very quickly. Thank you
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A
Rating: 4 out of 5
Good merchandise and above all very fast delivery, although the shipping costs were a little too high.
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A
Rating: 4 out of 5
Too long a delay between order and delivery.
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A
Rating: 4 out of 5
excellent product ordered by chronopost late delivery considering the price it's a shame
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Response from tompress.com
Hello, indeed, the request is made, the follow-up can be done with us under reference: 27044. Best regards.
C
Rating: 4 out of 5
I really appreciated the online after-sales support
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A
Rating: 4 out of 5
for a first order I am very satisfied can be a sheet detailing.. the product would be welcome thank you
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A
Rating: 4 out of 5
The quality of the frying pan is outstanding, the only problem being the long wait (understandable in these times of health crisis).
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A
Rating: 3 out of 5
Good quality product that perfectly meets my expectations. ( Functional and compact ) On the other hand, the price seems very high compared to the product in terms of materials and finish.
I was very disappointed with the assembly. A nut is missing on the lever pivot pin, and the addition of washers behind the nuts would have been a plus, to prevent the paintwork from coming loose.
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I was very disappointed with the assembly. A nut is missing on the lever pivot pin, and the addition of washers behind the nuts would have been a plus, to prevent the paintwork from coming loose.
A
Rating: 4 out of 5
no. thank you
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A
Rating: 4 out of 5
TOO LONG A WAIT FOR DELIVERY A REPROACH NO EXPLANATION.IF NOT ASKED NO INFO ON SHIPPING DELAY
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C
Rating: 4 out of 5
you can improve the product I bought.
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A
Rating: 4 out of 5
The product is of very high quality, and the packaging is ultra-secure. The only drawback is that clips are needed to close the jars (which seems obvious once you've received them), and it's a shame that the ordering site isn't better optimized, offering the option of buying additional products when you complete your basket.
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A
Rating: 4 out of 5
3 stars for delivery but due to the post office
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Rating: 3 out of 5
Wrong product compared to the site description
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