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G
Rating: 4 out of 5
Very good product meets my expectations
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 2, 3 and 4 stars
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Rating: 2 out of 5
I did not receive the correct part.
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G
Rating: 1 out of 5
Hello, one of the items in the package arrived broken, I refused the package. I wish to receive the ordered items again.
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V
Rating: 1 out of 5
No response to a problem with the order. Resolved a year later.
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B
Rating: 1 out of 5
Express delivery paid, express delivery not respected!
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J
Rating: 4 out of 5
Speed of shipping Perfect packaging I recommend
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J
Rating: 1 out of 5
3 months delay for delivery !!!!!
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B
Rating: 4 out of 5
Well received.
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M
Rating: 4 out of 5
Perfect
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J
Rating: 2 out of 5
Bad delivery I went to pick up the package.
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R
Rating: 3 out of 5
Hoses really of very good quality, but I give 3 stars because I did not receive the 3 funnels
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J
Rating: 1 out of 5
Very unhappy, a product arrived expired by 3 months
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J
Rating: 3 out of 5
Rather satisfied with my purchase, a potato masher from Emile Henry. However, I am disappointed with Tom Press because I had chosen FREE delivery to a pickup point less than 3 km from my home, and here I receive an email saying that the package was waiting for me at the post office 10 km from my home. Indeed, the package was too bulky. Despite a message to report the inconvenience, Tom Press remains silent.
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J
Rating: 4 out of 5
Good
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G
Rating: 4 out of 5
Easy to order, fast delivery and close to the announced time. Product well packaged and good quality in line with the promise.
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Response from tompress.com
Hello and thank you!
The whole team joins me in wishing you a wonderful year 2026!
The whole team joins me in wishing you a wonderful year 2026!
G
Rating: 1 out of 5
I received a completely different batch of bottles than the one ordered. Much less pretty and this model is sold in supermarkets for half the price. Huge disappointment.
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E
Rating: 4 out of 5
No problem. Fast shipping
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O
Rating: 1 out of 5
Order from 25/06 delivered on 18/12. You shouldn't be in a hurry!
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L
Rating: 3 out of 5
I am happy with my purchase, no problem with the product, however paying €7 for delivery to be delivered in 72 hours and finally receiving the package after more than a week is a bit excessive given the shipping costs...
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N
Rating: 1 out of 5
waited more than 1 month to be told that I will not receive my order
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J
Rating: 1 out of 5
FOR 9.00 € I was hoping for the complete catalog. I only received a booklet of a few pages.
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G
Rating: 1 out of 5
Super satisfied
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N
Rating: 2 out of 5
the parts do not match. I contacted customer service but received no response to know the procedure for a return!
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T
Rating: 1 out of 5
I can no longer connect to my account. Please review your site.
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A
Rating: 4 out of 5
Very good thank you
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E
Rating: 3 out of 5
Good product but we are not informed if there is a slightly longer delivery delay. 3 months to receive is long...
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G
Rating: 4 out of 5
It is mainly about the delivery that I am not satisfied, the delivery point I chose never received my package, it was dropped off at the post office in Roussillon, I do not understand why, can you inquire about it because if I have another order to place I would like to know. Thank you
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Response from tompress.com
Hello Mr. Molay,
We have noted this inconvenience. We will contact you to give you some explanations.
Best regards.
We have noted this inconvenience. We will contact you to give you some explanations.
Best regards.
J
Rating: 4 out of 5
Order received on time, but the purchased product does not match the description. Net too narrow
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Response from tompress.com
Hello and thank you for your message.
Do not hesitate to call us at 05 63 71 44 99, we will look for a solution.
Best regards
Do not hesitate to call us at 05 63 71 44 99, we will look for a solution.
Best regards
P
Rating: 1 out of 5
Damaged order and terrible customer service
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C
Rating: 1 out of 5
Order placed on 23/09 Received on 18/11 Really crazy received several emails they were always missing an item to send the order while the ordered items were in stock on their site This must be what it feels like to be led on Really unhappy with this experience 2 and a half months to receive this order is crazy
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F
Rating: 3 out of 5
Very good product, but well, lack of assembly instructions... If you are not handy...
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B
Rating: 4 out of 5
Good
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D
Rating: 4 out of 5
GOOD
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R
Rating: 2 out of 5
The product is not identical to the photo: I wanted a 100 percent wood item and not wood/PVC
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O
Rating: 1 out of 5
I was very disappointed with the non-compliant delivery of the non-refrigerated sausages "this remains a DISASTER" I inquired with the veterinary services and this type of product must be kept at 0 +4° even if they are in brine despite the call to tompress they do not understand it and are rather brief, in view of this brief response I strongly advise against tompress
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L
Rating: 4 out of 5
Everything went well, except that the Post did not inform me that the package had arrived. Fortunately, I called you, it was you who informed me. Best regards,
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A
Rating: 4 out of 5
Nothing to report
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M
Rating: 3 out of 5
More than 4 weeks without news, then I had to send a message after this time for the order to be shipped... One part out of the 12 was broken.
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P
Rating: 4 out of 5
Satisfied
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D
Rating: 1 out of 5
I ordered a batch of two oil seals, I received 3 batches all taken and a part order for Reber 22 grinder, not the right one
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