English 
Français 
Italiano 
Deutsch 
Nederlands 
A
Rating: 4 out of 5
I'm not sure of the accuracy of the temperatures displayed.
Translated reviews
Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 573 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Very good equipment as usual. The description corresponds well to the product. Easy to use and secure. Easy to clean.
Translated reviews
A
Rating: 3 out of 5
nothing to say corurante order
Translated reviews
C
Rating: 4 out of 5
Very happy on delivery, fast and very professional and present assistance. The goods received I expected something more sincerely, hive corners missing roof not stable and anti-Varroa plate non-existent. Quality price very disappointed.
Translated reviews
A
Rating: 4 out of 5
Satisfied with the product
Translated reviews
A
Rating: 2 out of 5
The merchandise is good but I had to wait 2 months to get it The customer service is zero because they never kept me informed I had to call several times with the only answer each time we have to wait Not an explanation, not an excuse and the misery gesture of a voucher of 1
Translated reviews
Response from tompress.com
Hello, We apologize for being short-staffed. The circumstances are exceptional and I hope you understand that. Restocking times are gradually returning to normal. Best regards.
A
Rating: 2 out of 5
Good equipment: Italian for the corer and German for the stoner.
Translated reviews
Response from tompress.com
Hello, what happened? Please detail the situation at [email protected]. Best regards.
A
Rating: 4 out of 5
delivery and compliant product
Translated reviews
A
Rating: 3 out of 5
I ordered and received my order almost 1 month later.
I am disappointed overall even though the products ordered are of good quality.
Translated reviews
I am disappointed overall even though the products ordered are of good quality.
A
Rating: 3 out of 5
Time for delivery
Translated reviews
A
Rating: 2 out of 5
Two months waiting for an order... I understand the covid situation, but still... And very little information when I called customer service...
Translated reviews
A
Rating: 3 out of 5
delivery: as always, the post office is very slow and very expensive.
Translated reviews
A
Rating: 4 out of 5
Ras everything was fine thank you
Translated reviews
A
Rating: 4 out of 5
Remarkable customer management from SOPHIE
Translated reviews
A
Rating: 4 out of 5
La Poste is not an ideal delivery method for Belgium.
Translated reviews
C
Rating: 1 out of 5
you are a disaster! you send broken goods without checking and expect the customer to bear the cost of reshipment because it's broken?!?! it doesn't end there
Translated reviews
A
Rating: 3 out of 5
customer for 8 years
Translated reviews
A
Rating: 4 out of 5
Fast service tresbibproduct
Translated reviews
A
Rating: 4 out of 5
Delivery time not respected + 8 weeks compared to what was planned Otherwise the dough machine works very well. I tried the spinach raviolini, but couldn't get the filling right. I'll get the hang of it in time.
Translated reviews
C
Rating: 1 out of 5
As far as I am concerned you are unreliable with zero seriousness! You sent me a broken vinegar pot as pictured and it did not break in transit but was shipped already in that condition!!! You also expect the customer to pay for the shipping!!! It does not end here not so much for the money but I will report you on all forums and to the consumer association!
Translated reviews
Response from tompress.com
Good morning, we are sorry that the item arrived damaged and have offered you a refund by calculating the extent of the damage. For the return, however, it is specified in the General Conditions of Sale that the return is always the responsibility of the customer. We are available for any other needs. CUSTOMER SERVICE TOMPRESS ITALIA
A
Rating: 4 out of 5
products as described
Translated reviews
A
Rating: 1 out of 5
Undelivered
Translated reviews
Response from tompress.com
Hello, The parcel is being returned to sender because Chronopost has reported an anomaly identified on the postal code or recipient's address. As soon as we receive the return, the refund will be processed. Best regards.
A
Rating: 3 out of 5
When you order a delivery, the shipping is included in the price. If any items are missing, I don't see why you have to pay twice for the delivery ???????????????
Translated reviews
Response from tompress.com
Hello, there is only one shipment per order. If some items are not available in stock, please take into account the delay for the shipment of your order. Best regards.
A
Rating: 4 out of 5
The spatula looks more like a beater than a spatula! the photo is not good! Otherwise to be seen in use...
Translated reviews
A
Rating: 4 out of 5
Very long delivery time ( 8 weeks ! ).
Translated reviews
A
Rating: 4 out of 5
Delivery time was very good, no negative surprises this time with last year a late delivery due to the supplier .
Translated reviews
A
Rating: 4 out of 5
Hello, I propose a small modification to facilitate the filling of the press: fix the 2 columns on the base with 2 additional nuts hidden in the aluminum tubes and put wing nuts at the top of the crossbar; thus, one can remove the piston and the crossbar and easily fill the press. Also find a system which prevents the tank from turning on the base...
Translated reviews
A
Rating: 4 out of 5
Very good, just as I expected.
Translated reviews
A
Rating: 3 out of 5
Hello, package not received
Translated reviews
A
Rating: 3 out of 5
No delivery with Chrono post
Translated reviews
A
Rating: 4 out of 5
Long delivery time
Translated reviews
A
Rating: 4 out of 5
Fast delivery and very nice product I recommend
Translated reviews
A
Rating: 4 out of 5
20 days for delivery, for an item in stock, is too long.
Translated reviews
A
Rating: 4 out of 5
Items as ordered. Good follow-up. Delivery a little slow, but that's probably due to the situation.
Translated reviews
A
Rating: 2 out of 5
Parcel not addressed to the address indicated on the Chronopost website. Shipment to Auch 32000 when my address is schweighouse 67590. According to Tompress. Reshipment not possible until three weeks after return of parcel.
Translated reviews
A
Rating: 4 out of 5
Order/delivery time too long but good follow-up. Very good product
Translated reviews
A
Rating: 2 out of 5
My delivery was announced on the website 15 days later, but I only received the product 6 weeks later.
Translated reviews
A
Rating: 4 out of 5
Good quality product
Translated reviews
A
Rating: 4 out of 5
Very good
Translated reviews
A
Rating: 4 out of 5
because of the covid we had to wait 2 months to receive the order a commercial gesture would have been welcome
Translated reviews