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A
Rating: 1 out of 5
I'll be able to evaluate the product when I finally receive my order...
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 572 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 2, 3 and 4 stars
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Rating: 4 out of 5
No problem as usual
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A
Rating: 4 out of 5
Super effective product. 2 in 1.
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A
Rating: 4 out of 5
The pellet tongs are of only "average" workmanship, which detracts from the overall rating. I would have preferred stainless steel, or at least that the material be mentioned. In this case, it's a combination of materials that I wouldn't call very noble.
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A
Rating: 4 out of 5
Serious and fast
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A
Rating: 3 out of 5
Delivery time a bit long considering that the item was supposed to be in stock when ordered. Price a bit high for plastic and not degressive in relation to the number.
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A
Rating: 4 out of 5
CLEAR
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A
Rating: 4 out of 5
Fast delivery Small error in order quickly corrected Good product
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A
Rating: 4 out of 5
Delivery on time, product arrived undamaged.
Cake production resumed.
Keep this address !!!!!
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Cake production resumed.
Keep this address !!!!!
A
Rating: 3 out of 5
Not fast despite extra delivery charges
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A
Rating: 4 out of 5
ok for the order. we'll wait to see how it's used
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A
Rating: 4 out of 5
material conforms to what was requested. reliable packaging and delivery on time. RAS Thank you Tompress.
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Response from tompress.com
With pleasure! Have a nice day.
A
Rating: 3 out of 5
i've placed several orders at the same time on different sites and, sorry, the post office really doesn't deliver. others have delivered within 48 hours, but for your delivery method that's far from being the case. what's more, the parcel tracking procedures are not respected. nothing between the drop-off at the post office and the arrival. too bad for the public service""
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A
Rating: 4 out of 5
Unfortunately, due to containment, the parcel arrived too late ( 7 days ) However, other orders placed at the same time, arrived after three days. ( Other delivery service )
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A
Rating: 1 out of 5
No lead time
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A
Rating: 4 out of 5
thank you
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Response from tompress.com
With pleasure, see you soon.
V
Rating: 4 out of 5
One edge strip broken...
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Response from tompress.com
Please send the photos to [email protected]
A
Rating: 3 out of 5
Very disappointed. It says antiadhesive when it's not the case at all...
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Response from tompress.com
You still need to flour the dough well, as it's not compact and can get lodged in the perforations before the crust has formed.
A
Rating: 4 out of 5
long delay after the corona?
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A
Rating: 2 out of 5
Order placed on 23/04/2020, received on 05/05/2020. Tompress deducted the invoice before delivery. The goods received were not those ordered (1l bottles instead of 0.5l). The packaging is not suitable for the product: 1 bottle broken (reported on delivery) and 6 bottles cracked. No complaint form in the parcel, customer service unreachable. Very disappointing.
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Response from tompress.com
Hello, We apologize for the inconvenience, a case is being handled by our after-sales service. Could you please send photos of the damage to infos@tompress? Best regards.
A
Rating: 4 out of 5
Very happy with the sign. Serious and competent. Thank you very much.
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A
Rating: 1 out of 5
Nothing received to date ...
Please check if the shipment has been made ...
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Please check if the shipment has been made ...
A
Rating: 1 out of 5
bonjour je ne peux point juger car je n'ai toujours pas reçu le produit ,soit c'est la poste qui bloge le colis , ou vous n'avez pas mis la bonne adresse A+
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C
Rating: 4 out of 5
Delivery was late but justifiable given the time of covid-19 emergency.
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A
Rating: 4 out of 5
Known for years!!! The quality is always there...
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A
Rating: 4 out of 5
CLEAR
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A
Rating: 1 out of 5
Still nothing received to date May 4, 2020
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A
Rating: 4 out of 5
Ras
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A
Rating: 4 out of 5
in the current context, delivery was made on time and on budget.
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A
Rating: 4 out of 5
Received fairly quickly. Not used yet but will come back for a review.
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A
Rating: 1 out of 5
Claims in progress, incomplete delivery...
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Response from tompress.com
Hello, I'm working on it. Best regards.
A
Rating: 1 out of 5
Hello, to date I have not received the order.
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C
Rating: 4 out of 5
The product is excellent, since I use it bread and pizza succeed me like never before. The delivery time was a little long but given the time I don't think it is attributable to the company. A little too high the shipping costs. I haven't needed the assistance so I can't give a rating.
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A
Rating: 4 out of 5
My only regret is that there is no information or instructions on how to use this product, so I haven't used it yet.
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Response from tompress.com
Hello, Our apologies. I will send you the necessary information by e-mail. Best regards.
A
Rating: 1 out of 5
NEVER RECEIVED MY ORDER
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A
Rating: 2 out of 5
Poor quality item, moreover, the brand displayed in the catalog is not the one received. Deception on the merchandise Maison TOMPRESS, I thought you were more serious and more respectful of your customers!
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Response from tompress.com
Hello, there may have been an error in the preparation of your order. Please contact our customer service department for further details and to eliminate this possibility. Best regards.
A
Rating: 4 out of 5
Thank you
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Response from tompress.com
We look forward to hearing from you! See you soon.
A
Rating: 4 out of 5
short
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A
Rating: 4 out of 5
Super team, well-prepared parcel. Identical to the description. A very good follow-up by mail always a response within 2 hours. Slow delivery due to coronavirus. I highly recommend your website to my friends and family.
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Response from tompress.com
Thank you very much, the team will be delighted with your compliments. Have a nice day.
A
Rating: 4 out of 5
very good quality. thank you
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