English 
Français 
Italiano 
Deutsch 
Nederlands 
A
Rating: 4 out of 5
CLEAR
Translated reviews
Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Simply the tracking of the package, I had taken an express delivery and I was notified 2 days after the arrival of the package.
Translated reviews
A
Rating: 1 out of 5
Hello, For your information I went today to pick up my parcels at La Poste in Douvaine (it took me 2h00 of round trip time) moreover the counters are open from 9h15 to 10h15 and from 14h00 to 16h00. I arrived at 11.15am, so you can imagine what I found. Fortunately the employees agreed to serve me There was only one package this order if n° 408555 dated 13/06/2019 d
Translated reviews
A
Rating: 2 out of 5
Hello, For your information I went today to pick up my parcels at La Poste in Douvaine (it took me 2h00 of round trip time) moreover the counters are open from 9h15 to 10h15 and from 14h00 to 16h00. I arrived at 11.15am, so you can imagine what I found. Fortunately the employees agreed to serve me There was only one package this order if n° 408555 dated 13/06/2019 d
Translated reviews
Response from tompress.com
Hello, Our apologies for the inconvenience. We are following up the case under reference 22911. Best regards.
A
Rating: 4 out of 5
Good quality product, fast delivery but too big. However, my machine is an RGV 275 Bon. The main thing is that it's protected from dust
Translated reviews
A
Rating: 4 out of 5
I don't know about delivery, the post office has been down since the end of March and parcels are easily 5 to 6 days late. On your side it's very good
Translated reviews
A
Rating: 4 out of 5
very good products, but delivery was delayed twice.
Translated reviews
A
Rating: 4 out of 5
Everything impeccable
Translated reviews
A
Rating: 4 out of 5
We are very satisfied with the quality products. Thank you...
Translated reviews
A
Rating: 4 out of 5
Satisfied and happy with the products.
Translated reviews
A
Rating: 4 out of 5
The outside diameters (inlet and outlet) of the cork stopper are just a millimeter too small to ensure a good seal over the long term (several years), and what's more, the stopper is made of agglomerated cork granules. So I replaced it with a real, solid cork that I drilled to fit the tap. The faucet is OK.
Translated reviews
A
Rating: 3 out of 5
The service is fast I'm happy
Translated reviews
A
Rating: 4 out of 5
the delivery was not made on time as promised. I was told 48 hours, ordered on Tuesday and only received it the following Monday.
Translated reviews
A
Rating: 4 out of 5
Good product fast delivery
Translated reviews
A
Rating: 4 out of 5
I use the weeder to control weeds in my 40 cm wide between-rows. The 35 mm blade is perfect for the job. However, you don't want the weeds to get too high, so you'd better use the tool regularly in dry weather. The settings are simple but sufficient. The blades could do with a sharpening when you buy them...
Translated reviews
V
Rating: 3 out of 5
Item was not dispatched, after a month I had to chase it up, I was then told the item was not available, and I would need to send more money for a similar item, I was then told a customer had cancelled an order and they could now send me the item I originally ordered
Response from tompress.com
Hello, Sorry, but I do not understand the problem, you ordered the reference: MATGM40T which was not available in stock when you placed your order and we have shipped the reference MATGM40T upon replenishment. Best regards.
A
Rating: 4 out of 5
Although my order was not available in full, I was asked if I wanted a partial delivery and if I maintained my order for the item that was temporarily unavailable; this was dispatched within the announced timeframe. Well done
Translated reviews
A
Rating: 1 out of 5
Not a good product at all
Translated reviews
Response from tompress.com
Hello, What's wrong with the saw blade? Did you also have a delivery problem? Please let us know if you have any problems at 05 63 71 44 99 or by e-mail at [email protected]. Best regards.
A
Rating: 3 out of 5
Item looks fine, but the iron rod used for pitting has been deformed since 1st use.
Translated reviews
A
Rating: 4 out of 5
No email or sms before the first delivery, obviously I was absent ... 2nd delivery: damaged box, the gentlemen did not have time, signature and oust Good after unpacking, no breakage that's the main thing Thank you, speed and product meets my expectations
Translated reviews
A
Rating: 4 out of 5
I lost more than 4 m of hose, too small and with holes every 3 cm.
Translated reviews
Response from tompress.com
Hello, I am opening a file with our after-sales service. Please let them know the batch number of the hose concerned at [email protected] or 05 63 71 44 99. Best regards.
A
Rating: 4 out of 5
My delivery arrived in two days. Reaching your partners was difficult. Customer service was friendly but I would have preferred direct contact with geodis, which would have saved me a lot of trouble.
Translated reviews
A
Rating: 4 out of 5
Very useful device
Translated reviews
A
Rating: 4 out of 5
Expensive for its quality: lightweight wood, rudimentary fasteners.
Translated reviews
Response from tompress.com
Hello, We apologize if the item is not to your liking. Please contact our after-sales service on 05 63 71 44 99 or [email protected] to arrange a return. Best regards.
A
Rating: 4 out of 5
Colissimo delivery in the French overseas departments is too expensive. We need other solutions, possibly of lower quality, slower but cheaper.
Translated reviews
A
Rating: 4 out of 5
Delivery costs too high
Translated reviews
A
Rating: 4 out of 5
I found the product easily, order and delivery very good
Translated reviews
A
Rating: 4 out of 5
The score would have been 5 if the post office had tracked the package properly. For the professionalism of TOMPRESS, I give a 2 thumbs up.
Translated reviews
A
Rating: 4 out of 5
The product is good for small quantities of cheese but remains expensive.
Translated reviews
C
Rating: 4 out of 5
excellent product,time a little long due to availability but all in all, well made product.
Translated reviews
A
Rating: 4 out of 5
Order received quickly, following 1 error request for return: After-sales service attentive and new delivery fast.
Translated reviews
A
Rating: 3 out of 5
Special large-grain axle sucks beet seeds won't go through the holes
Translated reviews
A
Rating: 3 out of 5
Hello As always the quality of the goods is great; it's a pity that the delivery time was so long for this pressoire and that you didn't take the initiative to call me back once to keep me informed. It's a good thing that bud macerates last a long time, otherwise my entire production would be ruined by this delay. Kind regards
Translated reviews
A
Rating: 4 out of 5
We are very satisfied with the very practical item we ordered and received on time.
Translated reviews
A
Rating: 1 out of 5
I still haven't received my parcel: stuck in a chronopost locker
Translated reviews
A
Rating: 4 out of 5
Good service with this appliance, and very easy to store.
Translated reviews
A
Rating: 4 out of 5
Delivery took a while. I was expecting it because one of the items was not in stock. After 3 weeks, I sent a message asking for a delay but received no answer.
Translated reviews
A
Rating: 1 out of 5
Deplorable service, order placed in November for Christmas, order received in May. All this strongly encourages me not to recommend your services to anyone I know to avoid another disappointment. I do not understand how customers can be treated in this way. I am extremely disappointed. Sincerely
Translated reviews
A
Rating: 4 out of 5
I contacted the company for information about the product, to find out if the moulds chosen were suitable for large madeleines. I was very well received, the person even came to see for herself and confirmed that it was fine, except that the moulds were for medium-sized madeleines.
Translated reviews
A
Rating: 4 out of 5
still a little too thick for me
Translated reviews