The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
comments for itself ; but I would change the potato package that opens easily to a bag with ties that tighten and stay more snug and closed
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Response from tompress.com
Good morning, thank you for your report regarding the item you purchased. CUSTOMER SERVICE TOMPRESS ITALIA
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Acheteur Vérifié
Rating: 4 out of 5
note on the 48h delivery time..... actually 96 h...
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Acheteur Vérifié
Rating: 4 out of 5
bonjour materiel tres bien
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Acheteur Vérifié
Rating: 4 out of 5
smooth as ordered fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
Professional website. Very friendly telephone response.
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Acheteur Vérifié
Rating: 4 out of 5
items delivered as ordered. however, one problem with the delivery: the carrier mistreated the parcel, everything was loose in the box, and the little polystyrene used to wedge the chopper didn't hold up. at first glance, nothing was broken and the chopper seems to work.
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Acheteur Vérifié
Rating: 4 out of 5
Hello, Good overall quality but several of the screws supplied are already rusty and one is unusable. I regret not having been able to take advantage of the free delivery offered the day after my order... Or at least to have benefited from a small commercial gesture.
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Acheteur Vérifié
Rating: 4 out of 5
Good product
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Acheteur Vérifié
Rating: 3 out of 5
I was not satisfied with the delivery service (imposing a one-day delivery period on a parcel after an "initial visit" not agreed in advance is not acceptable).
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Response from tompress.com
especially since I wasn't even alerted the day the deliveryman supposedly came to my house. The response given by your service when I reported this is not convincing either."
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Acheteur Vérifié
Rating: 4 out of 5
Thanks for everything Erick.
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Acheteur Vérifié
Rating: 2 out of 5
I ordered a product on the 10th of the month, and I receive a reply on the 25th informing me of a stock shortage and a prior delivery date of the 4th the following month. That's not good enough. The few products I've bought from you have arrived without user manuals, even for slightly complicated machines. To be changed
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Response from tompress.com
Hello, We apologize for the delay, but it depends on the production process. Could you please let us know which notices are missing? Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Good product
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Acheteur Vérifié
Rating: 4 out of 5
A 45 l press ordered on August 28th and still not delivered on September 25th .... I don't know if I'll get my money back.... 48H delivery is pure rip-off
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Response from tompress.com
Hello, Your parcel left on 14/09 as soon as the press was restocked. It seems that the carrier has had difficulties in arranging delivery with you since the next working day. We have noted your refusal to receive this item and request that the parcel be returned to our warehouse. Upon receipt, we will proceed with the refund as agreed. Best regards.
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Compratore Verificato
Rating: 4 out of 5
Fast shipping the goods arrived without any problems
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Acheteur Vérifié
Rating: 2 out of 5
the hives are not identical and the staple screws are badly positioned p lesoile
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Response from tompress.com
Hello, I'm sorry to hear that your order did not give you complete satisfaction. After-sales service file no. 21479 has been opened, and an e-mail with all the details has been sent directly to you. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Little lack of information on delivery tracking.
Would like to receive emails.
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Acheteur Vérifié
Rating: 4 out of 5
No problem ordering, delivery on time, excellent product.
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Acheteur Vérifié
Rating: 4 out of 5
The 2 euro coupon is simply ridiculous. It's better not to give them away.
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Acheteur Vérifié
Rating: 4 out of 5
unfortunately, delivery was delayed by more than a week because the product was not available, even though it was "in stock" on the website
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Acheteur Vérifié
Rating: 4 out of 5
Not yet used, so efficiency? apparently everything works and is as ordered.
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Acheteur Vérifié
Rating: 4 out of 5
No worries
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Acheteur Vérifié
Rating: 4 out of 5
For delivery, it would be nice to be able to choose the day and time online.
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Acheteur Vérifié
Rating: 4 out of 5
very good for me greeting pleasure to recommend
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Acheteur Vérifié
Rating: 4 out of 5
As usual, fast, efficient and complete. Satisfied with my order, delivered on time.
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Acheteur Vérifié
Rating: 4 out of 5
The delivery time is too long. But the product is just what we wanted. And good follow-up, good communication
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Acheteur Vérifié
Rating: 4 out of 5
Very good service. Fast delivery. Just a little disappointed that the fruit harvesting nets are not larger. But it was indicated in the comments before purchase.
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Acheteur Vérifié
Rating: 4 out of 5
Worry-free, quickly satisfied
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Acheteur Vérifié
Rating: 3 out of 5
Much too large for my slicer (despite the dimensions indicated). Unfortunately I had to send it back this week. Awaiting refund...
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Acheteur Vérifié
Rating: 4 out of 5
hesitation between grinder/rape to make apple juice. in the end, ideal device for my volume of apples to be reduced.
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Acheteur Vérifié
Rating: 4 out of 5
meets my expectations
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Acheteur Vérifié
Rating: 3 out of 5
Vacuum machine bought 3 years. 3 return for repair does not weld well Very dissatisfied very good customer I am very above especially warranty exceeds .
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Response from tompress.com
Hello, have you tried cleaning the sealing bar and the seals? On your machine, pay attention to the potentiometer. If you have any questions, please don't hesitate Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
I ordered a pasta machine with motor. A little long for motor (2 months) but goods ok
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Verifizierter Käufer
Rating: 4 out of 5
I did not receive any information that a product was not in stock and waited 10 days for delivery. Otherwise everything was fine...
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Acheteur Vérifié
Rating: 4 out of 5
nothing to say about the service, fast shipping, friendly customer service.
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Acheteur Vérifié
Rating: 4 out of 5
very well
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Acheteur Vérifié
Rating: 4 out of 5
Great product, incredible price, we're very happy
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Acheteur Vérifié
Rating: 4 out of 5
for today's unformed delivery
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Acheteur Vérifié
Rating: 3 out of 5
The delivery man didn't want to put the wine press in the cellar, even though there are no stairs, it's on a slope that there's room, he left the press in front, telling me that he wasn't allowed to enter the house, which was a problem because I live alone, the press on a pallet with his cart he could have done alone, I asked a neighbor who slid it in with a rope,
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery. Very easy to use and highly effective.
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Acheteur Vérifié
Rating: 3 out of 5
Material damaged but not visible on receipt. Still no news from after-sales service.
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Response from tompress.com
Hello, the after-sales service has tried to reach you several times, please call back on 05 63 71 44 99, your tracking number is 21348. Best regards.
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