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V
Rating: 3 out of 5
We discarded 2 capsules out of 60 because they were non-compliant.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 564 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 2, 3 and 4 stars
Reset filtersD
Rating: 1 out of 5
Unacceptable delays!
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C
Rating: 3 out of 5
Hello, I am making a complaint following the receipt of my order. I received a perishable product at the end of October for a delivery on 23/10. Best regards
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S
Rating: 1 out of 5
Delivery delayed
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M
Rating: 4 out of 5
Very good device provided you go really slowly to pass fruits like blackberries, otherwise guaranteed blockage! Apart from that, very satisfactory result.
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M
Rating: 2 out of 5
I am disappointed with the meat grinder. It is really ineffective. The reviews on the site for this grinder are not true. What a shame!
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P
Rating: 4 out of 5
Corresponds to my order however paid €8 to have it express within 48h it's expensive and didn't arrive on time. It should have been delivered on Saturday, the post passes by my place, yet delivered on Monday.
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J
Rating: 4 out of 5
very nice product. Impeccable delivery and very well packaged. Just a pity about the lack of information on shipping.
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M
Rating: 1 out of 5
catastrophic delays
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E
Rating: 1 out of 5
Deliveries several months after the order
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F
Rating: 4 out of 5
A well-appreciated tool. Setting up the grid requires strength (difficult for me) but once set up, what a pleasure for pureed corms, quince, and apples.
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J
Rating: 1 out of 5
I only received part of my order
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F
Rating: 4 out of 5
Great
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D
Rating: 4 out of 5
Hello, perfect I recommend Best regards
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D
Rating: 1 out of 5
Order placed in mid-September since ..... no news, and of course: NOTHING received
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D
Rating: 4 out of 5
Good
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J
Rating: 4 out of 5
Good equipment
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J
Rating: 4 out of 5
Order received quickly
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M
Rating: 1 out of 5
Very long delivery time
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P
Rating: 4 out of 5
well received, I don't know if there is the exact quantity, I would have preferred to have in a pack of 100 capsules rather than all in the box. but I trust you on the quantity
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P
Rating: 2 out of 5
Hello, I have reordered the same order as before for the same item regarding vacuum bag rolls. The new bags are 6mm larger than the previous ones and get stuck in the housing of our machine. This is not practical at all.
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C
Rating: 4 out of 5
excellent
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F
Rating: 4 out of 5
Thank you very much
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G
Rating: 3 out of 5
The delivery times within 24H were not respected.
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M
Rating: 4 out of 5
Perfect
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R
Rating: 4 out of 5
Package undamaged and received within a correct timeframe
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P
Rating: 1 out of 5
I order a product that is in stock, I send the payment and I'm told that it is not in stock due to a lack of parts, why not, but don't say that it is in stock and I have been waiting for 3 weeks with no news, and yet I have always ordered from Tompress, it's really a shame, I am very disappointed.
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A
Rating: 4 out of 5
in line with expectations, on time, very good. See you soon
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A
Rating: 4 out of 5
In line with my expectations
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J
Rating: 1 out of 5
The split scourtin is unusable, as it has melted over a quarter of the surface.
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R
Rating: 4 out of 5
I really love Tom Press, I give it 4 stars because the products and everything I need regarding cooking can be found there, that said, I don't give five stars because in my opinion, the prices are too high! I know that quality comes at a price but within certain limits. However, I still recommend it.
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A
Rating: 4 out of 5
Happy with the purchased products. However, a 2-month wait is a bit long. On the other hand, I had taken the necessary steps for a change of address and it was delivered to my old address. So an additional wait.
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N
Rating: 3 out of 5
I did not receive what I ordered beef intestines instead of pork or lamb I made a complaint to customer service I have no response
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F
Rating: 4 out of 5
Very good
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D
Rating: 4 out of 5
Good product that meets my expectations
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E
Rating: 4 out of 5
Not very clear between delivery address and billing address, so the package I was supposed to give arrived at my place, too bad but not a big deal otherwise everything is good and fast
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E
Rating: 1 out of 5
I am waiting for the refund of the shipping costs because my package took a week to arrive instead of 48h. Thank you
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J
Rating: 2 out of 5
In fact, I had an order pending for a few days, but you didn't have the entirety of the order available. To receive part of it quickly, I had to cancel the other part... but the fees remain the same... In fact, I ordered elsewhere what I was missing,... fast delivery is FREE for the same product... Have a nice day
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M
Rating: 4 out of 5
very good. thank you
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E
Rating: 1 out of 5
I received the Reber 600w spiny in insufficient packaging and the electrical box was exploded. Customer service did not make a commercial gesture, I paid fully for its replacement.
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