Customer reviews of tompress.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 21 387 published reviews
5 16,9k 79% 4 2 834 13% 3 706 3% 2 409 2% 1 516 2%

Summary of reviews

The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.

Reviews 1, 2, 3 and 5 stars

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B
BRUNO B.
Rating: 5 out of 5
following a purchase from 04/03/2024
Compliant and fast
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MARIE D.
Rating: 1 out of 5
following a purchase from 18/03/2024
these devices do not work!
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Response from tompress.com
Dear Customer, we are sorry to hear that your experience did not live up to your expectations.
Your satisfaction is our priority, and we take your comments very seriously.

I hope that our telephone conversation was able to meet your expectations and provide you with the solution you were looking for.

We look forward to serving you again and providing you with a better experience.
S
SERTI U.
Rating: 5 out of 5
following a purchase from 27/11/2023
very very satisfied
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JEAN-CLAUDE P.
Rating: 5 out of 5
following a purchase from 25/10/2023
I am very satisfied with tompress orders are shipped very quickly
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MAGALI G.
Rating: 5 out of 5
following a purchase from 27/02/2024
The description was accurate and the delivery was fast. Hot water bottle works very well. Fast heating time.
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JOEL P.
Rating: 5 out of 5
following a purchase from 26/02/2024
Rapid delivery in line with order
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JEAN-PIERRE D.
Rating: 5 out of 5
following a purchase from 11/12/2023
Satisfied.
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STEPHANE R.
Rating: 5 out of 5
following a purchase from 08/04/2024
Sterilizer received on time. Works properly
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D
DOMINIQUE R.
Rating: 5 out of 5
following a purchase from 12/02/2024
Very competent store ... Very good delivery service
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C
CLAUDINE P.
Rating: 5 out of 5
following a purchase from 12/02/2024
I have just placed my order
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MURIELLE C.
Rating: 1 out of 5
following a purchase from 25/01/2024
Damaged
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Response from tompress.com
Dear Customer, we are sorry to hear that your experience did not live up to your expectations.
Your satisfaction is our priority, and we take your comments very seriously.


During transportation, this kind of inconvenience can happen.
That's why we're available Monday to Friday from 09:00 to 18:00 by phone and e-mail, to help you resolve the situation.
Please do not hesitate to contact us as soon as you receive your parcel.
We look forward to serving you again and providing you with a better experience.
We remain at your disposal.

Yours sincerely

Sylvère Dupont de Lataulade

Tom Press
Sales Department
ZA de la Condamine
81540 SOREZE

Phone: 05 63 71 44 99
Fax: 05 63 71 44 98
www.tompress.com
N
NATHALIE P.
Rating: 5 out of 5
following a purchase from 18/03/2024
Very satisfied with my order and the wide choice of caps for jars and bottles.
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CHRISTIANE P.
Rating: 5 out of 5
following a purchase from 09/04/2024
Impeccable
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LAURENT N.
Rating: 5 out of 5
following a purchase from 13/12/2023
Impeccable!
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JEAN-CHARLES H.
Rating: 5 out of 5
following a purchase from 08/04/2024
as expected
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A
ARNAUD B.
Rating: 5 out of 5
following a purchase from 15/01/2024
Quality and robustness
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R
RENAUD P.
Rating: 1 out of 5
following a purchase from 29/02/2024
Disappointed with my order, I was missing one item out of all my purchases.
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Response from tompress.com
Dear Customer, we are sorry to hear that your experience did not live up to your expectations.
Your satisfaction is our priority, and we take your comments very seriously.

If a product is missing from your order, please do not hesitate to contact our customer service team, Monday to Friday by phone or e-mail.
We always do our utmost to find a satisfactory solution for our customers.

We look forward to serving you again and providing you with a better experience.

Have a nice day.

We remain at your disposal.

Best regards.

TomPress
C
CLAUDE G.
Rating: 2 out of 5
following a purchase from 19/12/2023
Hello, I'm not satisfied with the plunger. On this model there is no air outlet. I'm going to sell it (at a loss) and buy another larger one with a pressure drain.
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Response from tompress.com
Dear Customer, we are sorry to hear that your experience did not live up to your expectations.

Your satisfaction is our priority, and we take your comments very seriously.
The product does have air outlets at the base of the funnels.
Your satisfaction is our priority, and we take your comments very seriously.

The product does have air outlets at the base of the funnels.
You can contact our customer service department by phone or e-mail from Monday to Friday.
We'll be happy to answer any questions you may have.

We look forward to serving you again and providing you with a better experience.

Have a nice day.

TomPress
D
DOMINIQUE M.
Rating: 1 out of 5
following a purchase from 26/02/2024
Perfect, just what I needed
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Response from tompress.com
Thank you very much for taking the time to give us your feedback. It's a pleasure to know that our customers are satisfied. Don't hesitate to visit us again!

A very pleasant day to you,

Tom Press
S
SILVIA S.
Rating: 5 out of 5
following a purchase from 13/03/2024
Very satisfied, nothing to say, quality product.
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DANIEL G.
Rating: 5 out of 5
following a purchase from 05/04/2024
PERFECT FROM A TO Z. The only drawback is that the machine is very noisy.
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MARCQPRIMEUR (.
Rating: 5 out of 5
following a purchase from 25/10/2023
good material as usual
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JEAN J.
Rating: 5 out of 5
following a purchase from 18/03/2024
a little expensive but a serious house never disappointed
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PASCAL G.
Rating: 5 out of 5
following a purchase from 01/12/2023
quick and easy
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D
DOMINIQUE G.
Rating: 5 out of 5
following a purchase from 20/02/2024
very good service, speed and quality
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J
JEAN M.
Rating: 5 out of 5
following a purchase from 19/12/2023
Fast delivery for an item that corresponds perfectly to the description given.
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M
MARTINE S.
Rating: 5 out of 5
following a purchase from 10/01/2024
Everything perfect
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J
JOSEPH B.
Rating: 5 out of 5
following a purchase from 15/11/2023
Only used once so far, but good product. Seems really robust and does a good job!
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GERAUD-PIERRE A.
Rating: 5 out of 5
following a purchase from 19/03/2024
Good products
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R
RENE M.
Rating: 5 out of 5
following a purchase from 03/04/2024
Super my device works like new again, first time after new gasket.
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JEAN-MARC P.
Rating: 5 out of 5
following a purchase from 08/04/2024
No surprise, fast and careful delivery Material that fully meets my expectations.
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PHILIPPE A.
Rating: 5 out of 5
following a purchase from 28/11/2023
.
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JEAN-PAUL M.
Rating: 5 out of 5
following a purchase from 04/12/2023
super
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JEANNINE P.
Rating: 5 out of 5
following a purchase from 24/11/2023
I appreciate the quality of your products and the warm welcome on the phone.
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B
BERTRAND S.
Rating: 5 out of 5
following a purchase from 16/01/2024
Item received promptly at a competitive price.
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C
CATHERINE M.
Rating: 5 out of 5
following a purchase from 26/12/2023
Very good supplier, very good order tracking
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VALERIE P.
Rating: 5 out of 5
following a purchase from 03/11/2023
Gift books
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M
MICHEL B.
Rating: 5 out of 5
following a purchase from 26/01/2024
super and there's a regular catalog
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MARTINE P.
Rating: 5 out of 5
following a purchase from 16/02/2024
very good products
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M
MARIO B.
Rating: 2 out of 5
following a purchase from 22/01/2024
It took more than 1 year for a defective product to be replaced.
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Response from tompress.com
Thank you for sharing your review of tompress.com,
Thank you for sharing your opinion on tompress.com
We're sorry for the unusual delay following the different solutions that didn't work.
We hope you are now satisfied with your product.

TomPress
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