The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Very disappointed with the waiting time to receive my parcel. Ordered on November 19, arrived on December 23 with no message in between. I had to make a claim to be told that it was out of stock, if I had known this beforehand I could have chosen another item.
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Response from tompress.com
Hello, We understand your disappointment, we indicate on the site the stock in real time and the availability is indicated with the mention "In stock" just to the right of the photo.
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Acheteur Vérifié
Rating: 5 out of 5
Despite an extra delivery time, the order arrived safely and correctly.
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Rating: 5 out of 5
Fast, simple transactions.
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
quality speed
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Rating: 5 out of 5
Very good product quality, effective and efficient, fast delivery, I recommend
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Rating: 5 out of 5
Speed in the process
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Rating: 5 out of 5
speed and quality of packaging
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Rating: 5 out of 5
Order processed efficiently. Products as described
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Rating: 5 out of 5
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Rating: 5 out of 5
Everything was perfect. Thank you very much. Happy New Year!
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Rating: 1 out of 5
explanatory note
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Response from tompress.com
Hello, please do not hesitate to contact our customer service department about the use of the aseptic bung. The aseptic bung is fitted to the lid using a silicone adapter, then you fill the contour with water or aseptic fluid, which you renew regularly. Best regards.
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Rating: 5 out of 5
Information obtained by telephone, delivery time and delivery as promised
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Rating: 5 out of 5
very fast service! Price a little high but quality product
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Rating: 2 out of 5
The parcel arrived one month after ordering, I was not informed of anything, I had to call to find out what was going on.
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Response from tompress.com
Hello, I'm sorry, but 2 e-mails were sent to you on 22/11 and 22/12. Kind regards.
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
quality equipment
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Rating: 3 out of 5
Delivery times not respected, big anxiety for Christmas. Customer service uninterested in my problem, no apology, no message and of course, no gesture. I do not recommend !!!!.
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Response from tompress.com
Hello, Our apologies for the delay in manufacturing the granite marble. However, upon receipt in our warehouses, it was shipped to you immediately and the promise of delivery within 24 hours to the relay point was kept. Yours sincerely
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Acheteur Vérifié
Rating: 5 out of 5
very good and very serious, I was delivered even during the Christmas holidays.
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Rating: 5 out of 5
well-designed site
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Rating: 5 out of 5
Fast delivery and quality products
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Rating: 5 out of 5
very easy ordering, well coordinated delivery. I recommend this site.
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Rating: 5 out of 5
Quick and accurate ordering. Delivery within the (short) timeframe announced. One small drawback: no order tracking information. But in such a complex context, and given the quality of the product, it's still very satisfactory.
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Acheteur Vérifié
Rating: 1 out of 5
Hello, it's January 3rd and there is no package.....and yet 2× package delivered....
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Response from tompress.com
Hello, your package has just been returned to us, please contact customer service at +33563714499 or [email protected], a file is in progress under reference 28380. Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
poorly packaged product. No protection around the product in the inner box. I'm very, very disappointed.
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Response from tompress.com
Hello, Our apologies for the inconvenience. Please provide the information required for the file opened under number 28383. Yours sincerely
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Rating: 3 out of 5
the products are very good, but the delivery time is a little too long; if you're out of order, it's not great.
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Rating: 5 out of 5
very good equipment, efficient, easy to handle, solid and easy to maintain
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Rating: 5 out of 5
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Rating: 5 out of 5
Everything is fine.
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Rating: 5 out of 5
The speed with which I was able to order as well as receive my parcel, which was well protected and all my belongings were as I had ordered.
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Rating: 5 out of 5
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Rating: 5 out of 5
Quality of welcome and competence of the people I spoke to, speed of delivery.
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Rating: 5 out of 5
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Rating: 5 out of 5
Serious and well-stocked site, fast delivery, quality material.
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Rating: 1 out of 5
Frankly, it took forever to get oil for my chopper. I had to place an order with the competition to be able to use my chopper! Very disappointed
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Response from tompress.com
Hello, We are sorry for the wait, we do our best to shorten the restocking time. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
Fast shipping and product as described.
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Acheteur Vérifié
Rating: 1 out of 5
I received my parcel 2 months late Delay Delay
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Response from tompress.com
Hello, I'm sorry to say that some deadlines have been delayed this year. We will do our best to shorten them and give you complete satisfaction. Best regards.
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