Customer reviews of tompress.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 21 567 published reviews
5 17,1k 79% 4 2 842 13% 3 709 3% 2 412 2% 1 519 2%

Summary of reviews

The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.

Reviews 1, 2, 3 and 5 stars

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S
Simone V.
Rating: 5 out of 5
following a purchase from 19/02/2026
The package arrived before the expected date, which was very helpful to me. Thank you for your speed.
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A
Andre L.
Rating: 5 out of 5
following a purchase from 16/02/2026
package arrived well.
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M
Michel S.
Rating: 2 out of 5
following a purchase from 20/02/2026
Very serious fast delivery
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Response from tompress.com
Hello,
We are delighted that you appreciated the seriousness of our service as well as the speed of delivery.
We hope to fully satisfy you with your next order.
Best regards,

Customer Service
Tom Press
F
Frederic T.
Rating: 5 out of 5
following a purchase from 19/02/2026
I highly recommend.
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C
Chantal D.
Rating: 5 out of 5
following a purchase from 19/02/2026
never had a problem with this site. everything is fine.
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J
Jean Claude R.
Rating: 5 out of 5
following a purchase from 20/02/2026
very good
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A
Alain S.
Rating: 5 out of 5
following a purchase from 20/02/2026
Delivery speed and products matching my expectations
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V
Valérie S.
Rating: 5 out of 5
following a purchase from 20/02/2026
Order on Thursday at 2 PM, delivery to the pickup point on Saturday, great!!!
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G
Gerard S.
Rating: 5 out of 5
following a purchase from 20/02/2026
order well received, products not yet used, but I have complete confidence because this is not the first time I order and I have always been satisfied
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H
Hubert M.
Rating: 5 out of 5
following a purchase from 19/02/2026
Fast Well packed
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D
Denis B.
Rating: 5 out of 5
following a purchase from 21/01/2026
Very satisfied
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R
Renee B.
Rating: 5 out of 5
following a purchase from 14/02/2026
The ordered device is exactly what I expected and the delivery was impeccable, I recommend.
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D
Didier V.
Rating: 5 out of 5
following a purchase from 19/02/2026
Ras
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G
Guy B.
Rating: 5 out of 5
following a purchase from 15/01/2026
Extra! Including particularly my telephone interlocutors Thank you, thank you for your availability
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V
Veronique M.
Rating: 5 out of 5
following a purchase from 18/02/2026
Fast delivery. Package carefully wrapped. I recommend
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M
Mathieu M.
Rating: 5 out of 5
following a purchase from 13/02/2026
PERFECT
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C
Christian G.
Rating: 5 out of 5
following a purchase from 16/02/2026
Order compliant and delivery time respected
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G
Ginette M.
Rating: 5 out of 5
following a purchase from 04/02/2026
At the top
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M
Michel S.
Rating: 5 out of 5
following a purchase from 28/01/2026
Nothing negative to say about the products, on the contrary, but the delivery is very long.
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M
Michel G.
Rating: 5 out of 5
following a purchase from 15/02/2026
Beautiful machine and very robust
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R
Remi P.
Rating: 2 out of 5
following a purchase from 25/11/2025
Order placed on November 25, 2025 received on February 20, 2026 !!!
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Response from tompress.com
Hello,
We apologize for the delay in restocking encountered with your order.
This exceptional delay has resulted in a longer waiting time than expected, and we understand your dissatisfaction.
Your feedback is valuable to us and helps us improve.
We hope that the product meets your satisfaction and remain at your disposal.
Best regards,

Customer Service
Tom Press
B
Bernard C.
Rating: 5 out of 5
following a purchase from 01/02/2026
product meets my expectations
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P
Patrick R.
Rating: 5 out of 5
following a purchase from 16/02/2026
Very good. Matches the description.
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J
Jean-Pierre P.
Rating: 3 out of 5
following a purchase from 02/08/2025
Product meets expectations. Not yet used. Product ordered in August 25, delivered in February 26. No information from Tom Press regarding the reasons for the delivery delay. A bit disappointed with Tom Press's customer service.
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Response from tompress.com
Hello,
We are pleased that the product meets your expectations.
However, we acknowledge that we should have kept you better informed throughout the follow-up of your order, and we apologize for this lack of communication.
We remain at your disposal.
Best regards,

Customer Service
Tom Press
J
Joël L.
Rating: 5 out of 5
following a purchase from 17/02/2026
In accordance with the description, very fast shipping, received on consignment, it's perfect.
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F
Francis A.
Rating: 5 out of 5
following a purchase from 16/02/2026
Excellent compliant product
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C
Claude F.
Rating: 5 out of 5
following a purchase from 14/02/2026
I recommend
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A
Andre B.
Rating: 5 out of 5
following a purchase from 16/02/2026
VERY GOOD
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B
Bernard G.
Rating: 5 out of 5
following a purchase from 15/02/2026
Ultra fast delivery.
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D
Dominique P.
Rating: 5 out of 5
following a purchase from 10/02/2026
Product quality price delay.
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J
Jean Mary V.
Rating: 5 out of 5
following a purchase from 16/02/2026
Everything was perfect
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M
Michel O.
Rating: 5 out of 5
following a purchase from 31/10/2025
Very satisfied
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C
Christophe D.
Rating: 5 out of 5
following a purchase from 14/02/2026
Hello to the team I received my order quickly well packaged in very good condition! It perfectly meets my expectations good continuation to you..
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R
Roger G.
Rating: 5 out of 5
following a purchase from 16/02/2026
Excellent transaction.
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F
Françoise V.
Rating: 5 out of 5
following a purchase from 13/02/2026
Order taken care of very quickly. Very friendly and very efficient contact. Thank you
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M
Martine B.
Rating: 5 out of 5
following a purchase from 13/02/2026
great
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P
Placide R.
Rating: 5 out of 5
following a purchase from 14/02/2026
In line with my wishes
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L
Laurence P.
Rating: 5 out of 5
following a purchase from 05/02/2026
Quality products I recommend and fast delivery
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P
Patrick M.
Rating: 5 out of 5
following a purchase from 12/02/2026
Very good product, very interesting and a lot of quality choices
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F
Frantxua G.
Rating: 5 out of 5
following a purchase from 12/02/2026
I received the package (2 vacuum sealer gaskets) very quickly, but upon receipt, one product was pinched! I made a complaint and after some email exchanges and supporting photos, I received the new gasket with apologies. Now everything is back to normal and my vacuum sealer has regained its second youth... THANK YOU to Tompress and especially to the after-sales service team.
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