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A
Rating: 5 out of 5
Super
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 588 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 2 out of 5
Weak product. The thermometer's temperature scale is a piece of paper printed and glued into the glass. This makes it look like a toy produced in a technology class. Many doubts about the thermometer's durability. Product already oxidized after 3 uses. Very thin steel.
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Response from tompress.com
Hello, Once sterilization is complete, the thermometer must be wiped dry. Our customer service department has tried to reach you without success. Please do not hesitate to call us again. Best regards
A
Rating: 5 out of 5
Very satisfied with the packaging of the product very well wedged in the box good job
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A
Rating: 5 out of 5
NULL
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A
Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
Easy ordering, fast shipping
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A
Rating: 5 out of 5
Very Good
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V
Rating: 5 out of 5
ZERO
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A
Rating: 5 out of 5
Easy to work with, good product
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A
Rating: 5 out of 5
Fast and well packaged, impeccable
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A
Rating: 5 out of 5
despite a dispute, tom press intervention very fast very efficient and very honest
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A
Rating: 5 out of 5
Delivery time
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A
Rating: 5 out of 5
Machine true to my expectations - Easy to use - For once a decent manual - Usual speed of delivery .
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A
Rating: 3 out of 5
Not very happy as most of my "perfect" jars were damaged."
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Response from tompress.com
Hello, We apologize for the inconvenience. Your complaint has been dealt with. We hope that the solution adopted has given you complete satisfaction. Best regards.
A
Rating: 1 out of 5
Broken products return to sender no news
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A
Rating: 5 out of 5
Beautiful pot that will go very well with my chuck wagon.
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A
Rating: 5 out of 5
Very fast order processing. Thank you very much.
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A
Rating: 5 out of 5
Ideal for the big ladies Jeanne, for the little ones, you just have to find the right touch and it's nickel.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very good lava stone. My pizzas are excellent.
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A
Rating: 5 out of 5
Good product
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A
Rating: 5 out of 5
As usual, everything is very good.
The brioches are succulent.
Well done to the Tomm Press team.
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The brioches are succulent.
Well done to the Tomm Press team.
A
Rating: 5 out of 5
very well packaged, high quality product
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A
Rating: 5 out of 5
I'm very satisfied with the products I've received, delivery and customer service are perfect, I waited a little longer because one item was out of stock, but it's already forgotten, I'm happy because everything is perfect, as they say, it was worth the wait.
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A
Rating: 5 out of 5
Super
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A
Rating: 5 out of 5
Quality products and fast shipping
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A
Rating: 5 out of 5
Quality products fast delivery nothing to say recommend
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A
Rating: 5 out of 5
Efficiency and punctuality good product I recommend
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A
Rating: 5 out of 5
package arrived quickly product meets expectations i recommend
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A
Rating: 5 out of 5
very kind
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A
Rating: 5 out of 5
Second time we buy these bags and I regret just buying one packet this time.
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A
Rating: 5 out of 5
I am always satisfied with Tompress.
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A
Rating: 5 out of 5
Great product. I was able to make 248 dry waffles in record time. I highly recommend it.
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A
Rating: 3 out of 5
Very good and efficient peeler. Customer service very good, very pleasant person on the phone, very available to solve delivery problems. Disastrous delivery because of the Geodis transport company (3 reminders to get our delivery, they never contacted us and didn't show up for the first 2 appointments, the parcel was depalletised, the box was damaged and there was a slight knock on the metal sheet).
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Response from tompress.com
Hello, We apologize for the delay in delivery. We will do everything in our power to ensure that this does not happen again. Best regards.
A
Rating: 5 out of 5
It's always a pleasure to work with professionals 2nd purchase for this product to recommend
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A
Rating: 2 out of 5
Disappointed by the wait of the delivery and disappointed by you because once you received your payment the remainder does not concern you any more 15 days to have my order whereas was to be delivered in 2 days site not serious
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Response from tompress.com
Hello, Our apologies for the delay. The 4.5 mm grid was not available in stock, which delayed the dispatch of your order. Yours sincerely
A
Rating: 5 out of 5
Nothing more to say. Great as usual
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A
Rating: 1 out of 5
Parcel without apparent problem but after the deliveryman left on opening a shock to the handle and the e-mail jumped too bad for me.
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Response from tompress.com
Hello, I'm sorry to hear that. Did you report this damage to our services? Yours sincerely
A
Rating: 5 out of 5
as usual nothing, everything is perfect
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A
Rating: 5 out of 5
At the top nothing to complain congratulations to the team Tom Press as soon as ordered as soon as delivered
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