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Y
Rating: 5 out of 5
Perfect
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 2, 3 and 5 stars
Reset filtersN
Rating: 2 out of 5
I did not receive my entire order and after contacting for the next steps, I have been waiting for a response since 02/02.
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Response from tompress.com
Hello,
Thank you for your feedback.
The necessary actions have been taken by our customer service with the reshipment of the missing product. We apologize for the inconvenience.
Best regards,
Customer Service
Tom Press
Thank you for your feedback.
The necessary actions have been taken by our customer service with the reshipment of the missing product. We apologize for the inconvenience.
Best regards,
Customer Service
Tom Press
C
Rating: 5 out of 5
Well informed and delivery on time
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P
Rating: 5 out of 5
Fast delivery and very satisfactory device
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A
Rating: 5 out of 5
Product meets our expectations, well packaged and delivery times respected. Thank you.
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C
Rating: 2 out of 5
Invoice sent to the delivery address while not registered at that address
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H
Rating: 5 out of 5
Perfect as usual.
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J
Rating: 5 out of 5
Fast delivery, as described
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M
Rating: 5 out of 5
Very good book and fast delivery
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P
Rating: 1 out of 5
no I was not satisfied. no comments.
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C
Rating: 1 out of 5
hello, I ordered an item one evening and the next morning I wanted to increase the quantity to 2 units to avoid paying shipping twice. I called and reached an AI response robot that took my request into account and was supposed to forward it to the sales department. Since then, no contact, however, I did receive the order for one item, unfortunately if I want a second one as requested I have to pay shipping again. Thank you for your response
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J
Rating: 5 out of 5
Hello, Thank you very much I am very satisfied with my order and your service Lacroix
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H
Rating: 5 out of 5
Fast delivery, product as described. I recommend.
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D
Rating: 5 out of 5
perfect
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C
Rating: 5 out of 5
Thank you
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P
Rating: 5 out of 5
Speed and seriousness.
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J
Rating: 2 out of 5
The package was ripped open and patched up by the postal services. After verification, the package was complete. Packaging too weak for the weight of the package.
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Response from tompress.com
Hello,
Thank you for your feedback and we are sorry for the condition of the package upon receipt.
We take your comment into account to improve the quality of our packaging.
Best regards,
Customer Service
Tom Press
Thank you for your feedback and we are sorry for the condition of the package upon receipt.
We take your comment into account to improve the quality of our packaging.
Best regards,
Customer Service
Tom Press
G
Rating: 5 out of 5
Very good, I recommend the site because I am very satisfied in every way.
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P
Rating: 5 out of 5
-
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E
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
perfect
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F
Rating: 5 out of 5
Excellent service, fast and product in line with my expectations
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C
Rating: 5 out of 5
Serious and responsive company, absolutely nothing to complain about. You can order without risk.
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F
Rating: 1 out of 5
delivery really too long
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Response from tompress.com
Hello,
Thank you for your feedback and we apologize for this delivery delay. Some of our products being flagship products, they are in high demand and require restocking which can take 4 weeks. However, we are doing our best to reduce these delays to improve your experience.
Best regards,
Customer Service
Tom Press
Thank you for your feedback and we apologize for this delivery delay. Some of our products being flagship products, they are in high demand and require restocking which can take 4 weeks. However, we are doing our best to reduce these delays to improve your experience.
Best regards,
Customer Service
Tom Press
D
Rating: 5 out of 5
Very good product
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J
Rating: 5 out of 5
Product as described, fast delivery to my mailbox.
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M
Rating: 5 out of 5
inevitable
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S
Rating: 5 out of 5
Ras
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S
Rating: 5 out of 5
in accordance with my order. Careful shipping.
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G
Rating: 5 out of 5
Product meets expectations, deadlines respected
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J
Rating: 5 out of 5
in line with my expectations and fast delivery
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C
Rating: 3 out of 5
Good company.
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Response from tompress.com
Hello,
We sincerely thank you for your positive feedback.
Looking forward to assisting you with your next order.
Best regards,
Customer Service
Tom Press
We sincerely thank you for your positive feedback.
Looking forward to assisting you with your next order.
Best regards,
Customer Service
Tom Press
A
Rating: 5 out of 5
ok
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D
Rating: 5 out of 5
Order delivered as expected and in accordance with my request.
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A
Rating: 5 out of 5
Although the shipping costs are a bit expensive, I am completely happy with this purchase and I thank you for it. Best regards. Mr. TAHON
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H
Rating: 5 out of 5
A superb first experience. Very friendly and efficient customer service. Fast and careful shipping. I recommend! Thank you
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Y
Rating: 5 out of 5
very good product fast shipping ++
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M
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
Fast and problem-free shipping I recommend
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N
Rating: 5 out of 5
Compliant product, fast delivery, the most of the goodies
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