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A
Rating: 5 out of 5
Fast delivery of compliant material, easy ordering process.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 588 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Perfect as usual
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A
Rating: 5 out of 5
fast, efficient,
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A
Rating: 5 out of 5
Ordered online, received a fast, impeccable package. The mill is efficient. The flour is a bit grainy, but can be sifted to make it finer. I recommend it for family use.
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A
Rating: 3 out of 5
The merchandise was returned for damage. I understand that the barrel was worn, but wear does not mean damage. Customer service did not accept my comment and I had to cancel the order. I was refunded a few days later. Too bad...
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Response from tompress.com
Hello, a used model is indeed not perfect, we offer new or refurbished barrel models if you prefer. Best regards.
A
Rating: 5 out of 5
Just a little help and it's fine. First try a blackberry jelly.
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A
Rating: 5 out of 5
Hello, Delivery made the day after the order, contents as described, packaging very well done (thank you Romain). Difficult to do better. I'll keep Tom Press for my kitchen-type purchases."
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A
Rating: 5 out of 5
very good good reception on the phone
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A
Rating: 5 out of 5
Very nice article and very fast delivery in 24 hours.
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A
Rating: 5 out of 5
For my first experience with tompress, I was completely satisfied.
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A
Rating: 5 out of 5
short
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A
Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
It was a pleasure to order from tompress, I appreciated their professionalism, and will certainly come back to their site for other orders.
Thank you
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Thank you
A
Rating: 5 out of 5
Fast delivery, very good product, what's missing are French recipes and explanations of the manufacturing process. Sincerely Mr Jack Denis.
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A
Rating: 5 out of 5
RAS, reactive and efficient team!
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A
Rating: 5 out of 5
Perfect, fast delivery.
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A
Rating: 5 out of 5
Fast delivery worthy of Flash l'éclair".
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Response from tompress.com
a very well-made product!"
A
Rating: 5 out of 5
very satisfied with the products. Quality products
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
everything is perfect thank you
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A
Rating: 5 out of 5
CLEAR
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A
Rating: 5 out of 5
Very fast delivery and the product is fully compliant
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Always perfect, as usual
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A
Rating: 5 out of 5
Extremely fast delivery and good quality bags
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A
Rating: 5 out of 5
BRAVO
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A
Rating: 5 out of 5
A perfect transaction.
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A
Rating: 5 out of 5
everything is perfect
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A
Rating: 5 out of 5
Corresponds well to my order
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A
Rating: 5 out of 5
Despite a stock problem that forced me to change my order after 3 months of waiting, I received the product I ordered (but one piece instead of 2). However, my contacts with customer service were very pleasant, as the person I spoke to was very attentive. It is for this quality, which has become rare, that I give 5 stars. The product received is technically in line with my expectations.
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A
Rating: 2 out of 5
too long to wait for delivery
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V
Rating: 3 out of 5
There were 3 weeks between the order and delivery. The parcel was badly damaged. Overall, the order processing was unsatisfactory!!!!
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A
Rating: 5 out of 5
Good quality product
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A
Rating: 3 out of 5
I paid for the item to be delivered to my home and would have had to go to the post office to pick it up.
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Response from tompress.com
Hello, Unfortunately, Colissimo was unable to deliver. Home delivery is currently suspended in your area. Your parcel has been forwarded to your nearest postal collection point. Yours faithfully
A
Rating: 5 out of 5
Very fast delivery and products as described
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A
Rating: 5 out of 5
Order compliant and delivery on time
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A
Rating: 5 out of 5
Product corresponds to the description, very fast delivery
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A
Rating: 5 out of 5
I recommend this quote
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A
Rating: 5 out of 5
A pleasure to order from Tompress!
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A
Rating: 5 out of 5
nothing to complain about fast delivery very efficient customer service
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