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A
Rating: 5 out of 5
Order placed on a Sunday, delivery the following Wednesday. Quality of the items corresponds to the description.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 397 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Express delivery; great!
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A
Rating: 1 out of 5
Hello after more than two months of waiting, one ham less... two bags that come from Italy and average quality. your competitors are more responsive and offer products available and do not sell at any price. it's really too bad.
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Response from tompress.com
Hello, We apologize for the delay in restocking at this time of year. Kind regards.
A
Rating: 5 out of 5
Very happy with the chocolatière....unbeatable value for money.
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C
Rating: 5 out of 5
I was satisfied. Thank you.
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A
Rating: 5 out of 5
top-quality products and excellent after-sales service
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V
Rating: 2 out of 5
Some jars were broken, I had a pile of broken glass. Some lids dented. Service was quick, refund broken parts. This is of no use to me as I need the jars and lids I ordered in this quantity.1. I can't order 2 jars, lids that are broken. But only 6, 12. I do not need this quantity. 2. i pay shipping costs again.
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Response from tompress.com
Hello, if you find a breakage, reject the package, it will be returned to the sender and we can proceed to send a new package. Kind regards.
A
Rating: 5 out of 5
I'm still happy with the packaging and delivery, the pan looks very good. Now it's time to use it....
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A
Rating: 5 out of 5
I recommend without hesitation
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C
Rating: 5 out of 5
the products I ordered are excellent
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A
Rating: 5 out of 5
Fast delivery, well-protected items
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A
Rating: 5 out of 5
Super fast delivery. Bottles super well packed and protected. Small message on a card from the person who prepared my parcel. Very good service, I would recommend
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A
Rating: 5 out of 5
A small drawback for the merchandise: the chestnut-strapped barrel was strapped with plastic.
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C
Rating: 5 out of 5
Everything ok.......velocissimi! Recommended.
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A
Rating: 5 out of 5
You have good products
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A
Rating: 5 out of 5
I'm sorry I went through cdiscount, they're getting better but there's still a lot to do.
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A
Rating: 5 out of 5
I don't rate the cat customer service I didn't have to deal with. Everything went very well and very quickly.
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A
Rating: 5 out of 5
Very satisfied as usual, nothing to complain about.
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A
Rating: 5 out of 5
Very good product meets my expectations
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A
Rating: 5 out of 5
fine
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A
Rating: 5 out of 5
Product as described. Useful and solid
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A
Rating: 5 out of 5
Hello, these are good quality products, thank you.
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A
Rating: 5 out of 5
suis clients depuis quelques temps (années) , jamais dessus . bravo maison sérieuse . merci continuée
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A
Rating: 5 out of 5
delivery in 2 days, super product, excellent!
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A
Rating: 5 out of 5
My delivery corresponds to my order.
Good consideration of my order Product and taken care of, delivery . Very satisfied
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Good consideration of my order Product and taken care of, delivery . Very satisfied
A
Rating: 3 out of 5
i placed an order in january, some items were not in stock and i was made to wait 3 weeks, then another 6 and another 6. finally i cancelled part of my order after 10 weeks. the items ordered were not exceptional (plastic bins, legumier,...) customer service not very commercial, not very creative, refusal of partial delivery, no commercial gesture.
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A
Rating: 5 out of 5
Very easy-to-use machine. Vacuum and sealing are impeccable.
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A
Rating: 5 out of 5
Nothing to say
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A
Rating: 5 out of 5
very serious company with very good products
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A
Rating: 5 out of 5
Satisfied I will recommend again
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A
Rating: 2 out of 5
Not satisfied with my order, impossible to give an opinion, it doesn't work and not satisfied either with my call to customer service.
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Response from tompress.com
Hello, Could you please send us the details by e-mail? Please send your e-mail to [email protected]. Best regards.
A
Rating: 5 out of 5
Very long delivery times for some items, which considerably delays the delivery of other items available immediately. I can nevertheless understand that two shipments would generate additional shipping costs. Overall very satisfied with this first experience.
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A
Rating: 5 out of 5
only product offered in this size alu product that remains stained
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A
Rating: 2 out of 5
i've had a similar Zyliss appliance for 40 years and it's worked perfectly for all that time. unfortunately, everything wears out. knowing your equipment, i didn't think twice and bought from you. this appliance doesn't cut into small pieces and what's more, it comes apart while cutting. what do i have to do to return it and get my money back?
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Response from tompress.com
Hello, please contact us at 05 63 71 44 99 for details or via the website: https://www.tompress.com/PS-contact.aspx. Best regards.
A
Rating: 5 out of 5
Fast delivery, it's a shame there are no longer any sterilizable capsules for this product.
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A
Rating: 5 out of 5
Very happy with my order and customer service.
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A
Rating: 5 out of 5
Satisfied, nothing to add!
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A
Rating: 5 out of 5
Efficiency and quality for delivery and products!
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A
Rating: 5 out of 5
I love these jars, and TomPress delivered them perfectly, and very quickly. Wonderful, thank you
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A
Rating: 5 out of 5
Very pleasant and well-documented site, fast delivery
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