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A
Rating: 5 out of 5
Very satisfied with reliable equipment
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 587 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
As always, order prepared quickly and carefully, delivery on the day. The product is of good quality and will stand the test of time.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Bread bakes much better using this stone.
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A
Rating: 5 out of 5
good value for money
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A
Rating: 5 out of 5
Very happy only positive
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A
Rating: 5 out of 5
I ordered a sausage pusher and a mincer, I am very satisfied with the equipment, I will continue to order from tompress.
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A
Rating: 5 out of 5
never had a problem
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A
Rating: 5 out of 5
VERY GOOD PRODUCT
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A
Rating: 5 out of 5
It's been a long time since I ordered from Tompress and I wonder why. Excellent selection and quality of products. Reasonable prices. Fast delivery.
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A
Rating: 5 out of 5
Nice article, competitive price for flambadou!
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A
Rating: 3 out of 5
Problem with geodis/calberson carriers.
Everything was broken, package opened before delivery (by deliveryman to see what it was...")
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Everything was broken, package opened before delivery (by deliveryman to see what it was...")
Response from tompress.com
package without pallet underneath."
A
Rating: 5 out of 5
Super
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A
Rating: 5 out of 5
Exactly what I was looking for and delivered in record time!
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A
Rating: 5 out of 5
fast service, products as described
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A
Rating: 5 out of 5
Very good experience
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A
Rating: 3 out of 5
More than a month to receive my order
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A
Rating: 3 out of 5
Perfect delivery.
Desus of the goods. With breaks and chips. After-sales service response leaves much to be desired.
Poor customer service, 3 weeks waiting for 1 product. I have to change product, not even able to offer me the 10euro difference on a 460euro invoice. Impossible to make you a commercial offer up to 10euro".
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Desus of the goods. With breaks and chips. After-sales service response leaves much to be desired.
Poor customer service, 3 weeks waiting for 1 product. I have to change product, not even able to offer me the 10euro difference on a 460euro invoice. Impossible to make you a commercial offer up to 10euro".
A
Rating: 5 out of 5
super
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A
Rating: 5 out of 5
perfect
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V
Rating: 5 out of 5
Order and delivery went smoothly. Good quality product. There is only one small fault to complain about, the handle on the lid fell off when I lifted it. Otherwise everything is okay.
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A
Rating: 5 out of 5
Impeccable, as usual!
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A
Rating: 5 out of 5
Very good. Fast and compliant.
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A
Rating: 5 out of 5
Good tool, nothing to say.
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A
Rating: 5 out of 5
The boning knives are very good.
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A
Rating: 5 out of 5
Just a small detail, Perhaps customer service could call the customer to report that there is a breakage of a part purchased. Because we do not always have time to read all these personal emails. But after calling customer service, the person reacted very quickly and very well. Sincerely
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A
Rating: 3 out of 5
The product is of good quality and seems durable. On the other hand, I don't know why but the package was repackaged by the post office... and one of the two watering cans ordered needs a little welding to fill a mini-hole which will cause a slight loss.
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A
Rating: 5 out of 5
Nothing to say, everything is above board
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A
Rating: 5 out of 5
Fast delivery and superb barrels. Well done
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A
Rating: 5 out of 5
bonjour.livraison rapide. au départ je me trouvé petits mais au final c'est impeccable!
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A
Rating: 5 out of 5
Beautiful flour
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A
Rating: 2 out of 5
Order placed in November, received 1 week ago. I had to call support twice to get information about my order. Despite my request, they never took the initiative to warn me of the delay, keep me informed, etc. No proactivity on the part of Tompress, which is a shame.
Products conformed however
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Products conformed however
A
Rating: 2 out of 5
Delivery times that don't correspond at all to what is advertised (differences of several weeks or even several months). And when you talk to customer service about this, the response is not at all commercial.
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Response from tompress.com
Hello, In this period of pandemic, many manufacturing deadlines are not met due to lack of raw material or production delays. We are trying to update the replenishment times on the site in real time, so that you can have the information immediately. Yours sincerely
A
Rating: 5 out of 5
Fast delivery and well packaged.
Serious business.
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Serious business.
A
Rating: 5 out of 5
The product was not in stock, but the contact was very good and the spices arrived fresh...
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A
Rating: 5 out of 5
very comprehensive site, very professional service
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A
Rating: 5 out of 5
very good material
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A
Rating: 5 out of 5
At the top
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A
Rating: 5 out of 5
Fine
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A
Rating: 5 out of 5
I needed this pasta maker in a hurry and it was delivered within 48 hours. I am completely satisfied with the value for money of this pasta maker. I recommend TOM PRESS which I didn't know before.
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