The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
I have not yet received any goods! I ordered and paid 15 days ago, so I can only give one star for the delivery. Likewise for the goods, as I have no goods. Communication with customer service in German is difficult.
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Response from tompress.com
Hello, your parcel has left, tracking is available at the following link: https://www.laposte.fr/outils/suivre-vos-envois?code=CB547896297FR Cordially.
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Acheteur Vérifié
Rating: 5 out of 5
Just what I needed
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Acheteur Vérifié
Rating: 5 out of 5
Everything went very well, just like last time.
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Acheteur Vérifié
Rating: 5 out of 5
professional organization and follow-up
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Acheteur Vérifié
Rating: 1 out of 5
Still no order as of today's date 26/11/2020
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Response from tompress.com
Hello, your parcel has been shipped and you can track it here: https://www.laposte.fr/outils/suivre-vos-envois?code=cb547983209fr Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
The 20 cm lid doesn't fit properly on the Agnelli pan, due to the pan's handle (which is angled too high).
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Response from tompress.com
Hello, If the item does not fit, you can ask to return it. Please do not hesitate to contact our customer service at [email protected] or +33563714499. Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
After having placed an order on the site of fresh products (casings) and believing (naively) the BIG WRITE promising a delivery in 48h+24h. Result, order on 6/11 shipped on 12/11 only 6 days later (Thursday to Tuesday) arrived 13 days after order 19/11, lost at the parcel center in Marseille. The after-sales service was EXECRABLE, telling me to read the conditions of sale. 95% of shipments arrive within 4 days.
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Response from tompress.com
Hello, You ordered on Friday late afternoon, so it was dispatched the next working day: Monday. According to the tracking system, your order was delivered on Thursday. If you wish, you can choose 24-hour delivery via Chronopost or France Express. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
Very good. Item conforms to specifications and delivery is fast.
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery. A little expensive given its mechanical simplicity.
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Acheteur Vérifié
Rating: 5 out of 5
product delivered on a damaged pallet but the packaging was intact and the goods impeccable. R.A.S
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Acheteur Vérifié
Rating: 5 out of 5
Very good service nothing to say just good
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Compratore Verificato
Rating: 5 out of 5
My purchase arrived quickly and in excellent condition.
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Acheteur Vérifié
Rating: 5 out of 5
No complaints. All is well. I recommend it often.
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Acheteur Vérifié
Rating: 5 out of 5
CLEAR
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Acheteur Vérifié
Rating: 5 out of 5
very good service, fast delivery, very well packaged goods. i tested the mincer with meats, even nervous, it goes, great.
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Acheteur Vérifié
Rating: 5 out of 5
Perfect, fast.
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Acheteur Vérifié
Rating: 5 out of 5
As ordered
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Acheteur Vérifié
Rating: 5 out of 5
fast and efficient. order validated after confirming product compatibility with the seller by telephone.
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Acheteur Vérifié
Rating: 5 out of 5
Impeccable service Top equipment Very satisfied with this order
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Acheteur Vérifié
Rating: 5 out of 5
to better indicate the contents of the box, you really have to dig to the bottom.
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Acheteur Vérifié
Rating: 5 out of 5
as described. Delivery times respected; fragile items well packaged. Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
the parcel arrived very well packed
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Acheteur Vérifié
Rating: 3 out of 5
Hello, Fast delivery but two broken pots... Sincerely,
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Response from tompress.com
Hello, Have you informed our after-sales service? Please contact us on 05 63 71 44 99 or [email protected]. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
Item conforms to specifications and is well packaged, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
Congratulations on your international presence and your catalog, which showcases local products. It's a shame you're so far away.
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Acheteur Vérifié
Rating: 5 out of 5
Given the range of your products and your service, I would certainly be a customer of yours. now some of your products are a little more expensive. see you soon.
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Acheteur Vérifié
Rating: 5 out of 5
well
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Acheteur Vérifié
Rating: 5 out of 5
A very professional welcome, thanks to the switchboard staff.
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Acheteur Vérifié
Rating: 5 out of 5
I know the quality of your products because I've been a customer for several years.
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Acheteur Vérifié
Rating: 5 out of 5
Just perfect
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Acheteur Vérifié
Rating: 5 out of 5
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
Serious dealer, fast service.
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Acheteur Vérifié
Rating: 5 out of 5
perfect
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Acheteur Vérifié
Rating: 5 out of 5
interesting book)
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Acheteur Vérifié
Rating: 5 out of 5
No complaints. Fully satisfied
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Acheteur Vérifié
Rating: 5 out of 5
perfect for my Bosch chopper
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Acheteur Vérifié
Rating: 5 out of 5
don't tell tall tales
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Acheteur Vérifié
Rating: 5 out of 5
Satisfied
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Acheteur Vérifié
Rating: 5 out of 5
Quality material, efficient site, fast delivery. Bravo merci
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Acheteur Vérifié
Rating: 5 out of 5
Very good
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