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A
Rating: 5 out of 5
good quality article and on time
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 586 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Fast delivery! Thank you
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
I recommend this site
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A
Rating: 5 out of 5
the product suits me perfectly for making steak chops
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A
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
Order delivered promptly, excellent packaging
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A
Rating: 5 out of 5
The product corresponds to my expectations and the follow-up of my order went well.
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C
Rating: 5 out of 5
I found professionalism and efficiency.
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Response from tompress.com
Good morning, thank you very much. We are available for any needs CUSTOMPRESS CUSTOMER SERVICE ITALY
A
Rating: 5 out of 5
No problem with your company, always perfect
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A
Rating: 5 out of 5
perfect in every way.
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A
Rating: 3 out of 5
Order placed on 31/07 and delivered mid-October, that's a long time despite repeated calls to customer service who told me to be patient and that I would receive the parcel within 10 days.... It's a shame to offer products for sale that you don't have in stock... And no compensation was offered...
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Response from tompress.com
Hello, We apologize for the fact that some of our supplies are still heavily affected by the current health situation. Kind regards.
A
Rating: 5 out of 5
I really like your range, the only complaint and what stops me the most are the prices!
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A
Rating: 5 out of 5
No complaints
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A
Rating: 2 out of 5
I ordered an 80 cm brooch and they delivered a 60 cm one.
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Response from tompress.com
Hello, which dimension did you take? Total length: 80 cm. Useful length (basket length): 60 cm. Please get back to us if necessary. Best regards.
A
Rating: 5 out of 5
Material as expected
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A
Rating: 5 out of 5
Hello great in every way
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A
Rating: 5 out of 5
for a 1st order, everything was perfect, to be continued!
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A
Rating: 5 out of 5
very good product and fast delivery
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A
Rating: 5 out of 5
Exelent service
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A
Rating: 5 out of 5
Fast delivery, perfect products, nothing to say as usual and the quality is great, beautiful material.
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A
Rating: 5 out of 5
On time and on order
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A
Rating: 5 out of 5
Always very good, fast and serious congratulations to the whole team
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A
Rating: 5 out of 5
Don't change anything, it's fine.
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A
Rating: 3 out of 5
1.malgés all the assembly respects: the pips concentrate on the screw-thread after a few turns and DO NOT come out and everything jams. 2. The crank is screwed onto a screw-thread, which is ridiculous, because as soon as it's worked, it jams and can only be unscrewed after all sorts of contortions...
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Response from tompress.com
Hello, what do you put in the épépineuse? Best regards.
A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Complete order received quickly and in good condition.
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A
Rating: 5 out of 5
Quality product and fast delivery
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A
Rating: 5 out of 5
Everything was perfect as usual
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A
Rating: 1 out of 5
delay far too long could not try received after tomato season too bad
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Response from tompress.com
Hello, Our apologies, we are doing our best to reduce the restocking time. Kind regards.
A
Rating: 2 out of 5
Since the comment is limited to a measly five lines, as a new customer I can't fully express my dissatisfaction, so my score will be very poor. My first experience was very negative. Slow and misleading website (Weck boiw022 jars delivered without rubber seals). No reply to my messages. Delivery tracking impossible via website. Etc.
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Response from tompress.com
Hello, Your request has been taken into account, our apologies, the seals have been sent as agreed yesterday. Kind regards.
A
Rating: 5 out of 5
Tested and approved.
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A
Rating: 5 out of 5
fast shipping, easy to repair, original parts, in a word perfect.
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A
Rating: 5 out of 5
Absolutely satisfied with the high quality product and the service! I had placed the wrong order and the customer service was very efficient and responsive. Thank you!
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A
Rating: 5 out of 5
Package received in perfect condition and product conformed to my expectations.
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A
Rating: 5 out of 5
Great product
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A
Rating: 5 out of 5
You're at the top of your game.
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A
Rating: 5 out of 5
Very wide range of products, it's a pity that delivery times aren't given when you order.
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A
Rating: 5 out of 5
Bravo, everything was very clear (product description), so ordering was quick and easy.
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