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M
Rating: 5 out of 5
Perfect and very fast delivery!
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 568 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 2, 3 and 5 stars
Reset filtersP
Rating: 5 out of 5
Product matching my expectations and delivery without problems
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J
Rating: 5 out of 5
correct
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R
Rating: 5 out of 5
Perfect!
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M
Rating: 5 out of 5
Very attentive service that helped me find the product I needed
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S
Rating: 1 out of 5
Received article broken and customer service does not respond
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Response from tompress.com
Hello,
Following your complaint, our after-sales service requested from you the report from La Poste on 02/2/26 in order to process your request.
To date, this document has not been sent to us within the allotted time, the 72-hour complaint period is now exceeded. As a result, your file is closed.
Best regards,
Customer Service
Tom Press
Following your complaint, our after-sales service requested from you the report from La Poste on 02/2/26 in order to process your request.
To date, this document has not been sent to us within the allotted time, the 72-hour complaint period is now exceeded. As a result, your file is closed.
Best regards,
Customer Service
Tom Press
M
Rating: 5 out of 5
Compliant products
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P
Rating: 5 out of 5
Material received on time, perfect packaging. The motor for the spit purchased to replace a mechanism in a Capucin spit fits without any problem despite the negative feedback from Tompress customer service. It's the 8kg model. We will roast the first guinea fowl on Sunday.
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F
Rating: 5 out of 5
Perfect.
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N
Rating: 5 out of 5
quick efficient cake mold well packaged
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O
Rating: 5 out of 5
Satisfied
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J
Rating: 5 out of 5
Perfect, don't change anything.
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B
Rating: 5 out of 5
Very well perfect
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J
Rating: 5 out of 5
fast delivery, great price product on sale
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M
Rating: 5 out of 5
Tompress: Very serious. What we particularly appreciate about you is the courtesy on the phone and for octogenarians we can pay by check which is no longer possible elsewhere. Quality products otherwise.
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J
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Super
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M
Rating: 5 out of 5
fast shipping and receiving. The ordered products are in perfect condition and of very good quality
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N
Rating: 5 out of 5
It's very serious, fast delivery, very happy
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L
Rating: 2 out of 5
Hello, I am annoyed because the merchandise has arrived but I have a problem with it. I have asked questions to the return service and I am waiting for a response. So I cannot give a review today!
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Response from tompress.com
Hello,
We confirm that the reported problem has already been resolved by our after-sales service.
Best regards,
Customer Service
Tom Press
We confirm that the reported problem has already been resolved by our after-sales service.
Best regards,
Customer Service
Tom Press
A
Rating: 5 out of 5
Fast and careful delivery. The food cans arrived in very good condition.
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D
Rating: 5 out of 5
Product as described and delivered very quickly.
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J
Rating: 5 out of 5
Very very satisfied
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M
Rating: 5 out of 5
Rad everything is fine
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M
Rating: 5 out of 5
VERY SATISFIED
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M
Rating: 5 out of 5
I hope the device is effective and that it will scare away pests.
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E
Rating: 5 out of 5
Order as described, fast delivery
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C
Rating: 5 out of 5
Package received without damage. I still love Tompress products!
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A
Rating: 5 out of 5
Very good site I recommend
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C
Rating: 5 out of 5
Received on time and in good condition. I recommend.
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P
Rating: 5 out of 5
Very useful work, both for beginners and for improving smoking techniques. Respect for delivery times.
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Y
Rating: 5 out of 5
Package received very quickly and ordered material is perfect.
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R
Rating: 1 out of 5
The items arrived damaged because they were poorly protected and I have not heard from customer service...
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Response from tompress.com
Hello,
Thank you for your feedback.
We apologize for the inconvenience related to the receipt of your package.
We confirm that your request has been processed and that the refund has been made by our after-sales service.
Best regards,
Customer Service
Tom Press
Thank you for your feedback.
We apologize for the inconvenience related to the receipt of your package.
We confirm that your request has been processed and that the refund has been made by our after-sales service.
Best regards,
Customer Service
Tom Press
M
Rating: 5 out of 5
Ok
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C
Rating: 5 out of 5
Compliant object and fast delivery
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R
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Fast delivery and compliant material. Careful packaging. I recommend.
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J
Rating: 5 out of 5
Very good
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D
Rating: 5 out of 5
R A S
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