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A
Rating: 5 out of 5
Perfectly meets my expectations
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 377 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
The speed of delivery is very good, but I find that your packaging is a little light compared to the weight of the order. That's twice now that I've been delivered with a damaged box. On the other hand, the products are very good and you can find everything. Thanks again.
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A
Rating: 5 out of 5
Satisfied
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A
Rating: 5 out of 5
I don't rate the customer service because I haven't had any use for it yet.
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A
Rating: 5 out of 5
nothing to say, all very well.
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Very well done site. Order arrived as expected
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A
Rating: 5 out of 5
very good material
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A
Rating: 5 out of 5
Very good telephone advice
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A
Rating: 5 out of 5
nothing to say, except that everything is perfect
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A
Rating: 5 out of 5
Very good product. A very good promotional offer was included in the package. I recommend this product.
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A
Rating: 5 out of 5
fast, efficient service, even if you order the wrong way...you can cancel an order and place it again very easily.
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A
Rating: 5 out of 5
Product that I could not find and while searching on the internet I discovered this company which helped me out. Thank you very much for a fast delivery.
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A
Rating: 5 out of 5
perfect thank you
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A
Rating: 5 out of 5
very satisfied
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A
Rating: 5 out of 5
Everything is perfect. The item ordered meets my expectations and is of good quality.
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A
Rating: 5 out of 5
I ordered a press, but the press wedges are not long enough or high enough, or there are not enough of them. Yannick
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A
Rating: 5 out of 5
Nothing to say
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A
Rating: 5 out of 5
Delivery to Belgium really correct, very nice merchandise, I'm very happy.
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A
Rating: 5 out of 5
Rien a dire Au top
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A
Rating: 3 out of 5
I received a sterilizer broken at the bottom and 6 broken glass pâté dishes.
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Response from tompress.com
Hello, we have been informed and a file has been opened with our after-sales service. We'll get back to you as soon as possible. Best regards.
A
Rating: 5 out of 5
beautiful things
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A
Rating: 5 out of 5
PERFECT. Perfect
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A
Rating: 5 out of 5
Good follow-up from TomPress
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A
Rating: 5 out of 5
after five minutes the indications on the dial disappeared and were replaced by 8888, following your advice and after trying to rectify the problem I returned the B.Vigneau device to you.
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A
Rating: 5 out of 5
not yet tried, see next year
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A
Rating: 5 out of 5
Very good quality product and French, ordered the day before in the afternoon and received the next morning. For barbecuing when you don't need a lot of charcoal for 1 or 2 people, it's perfect.
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A
Rating: 5 out of 5
Store that doesn't steal its reputation.
Quality materials.
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Quality materials.
A
Rating: 5 out of 5
hello first order at tompress very happy . order placed on monday morning by check parcel received thursday afternoon . i have not yet tried my purchase thank you to the preparer for the speed and seriousness of the packaging of the package
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A
Rating: 5 out of 5
Delivery as ordered
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A
Rating: 3 out of 5
The wine press was delivered palletized and the paintwork is damaged. My husband is afraid that it will rust where the paint has been removed. What do you suggest to remedy this? I'd like to point out that I put my reservations on the delivery note. Thank you in advance.
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Response from tompress.com
Hello, I am immediately opening a file with our after-sales service (21577). Please send one or more photos of the damage to [email protected]. Best regards.
A
Rating: 3 out of 5
Very good material, impeccable delivery despite not having been warned. BUT small defects unacceptable given the price of this oven... Missing an essential nut for securing the lid, and a temperature probe bent in its original packaging. I'm sending you 2 photos by return e-mail.
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Response from tompress.com
Hello, of course you can send us your photos to [email protected]. Best regards.
A
Rating: 5 out of 5
Very responsive to a question in order to order the right product.
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A
Rating: 5 out of 5
Very good quality machine, cuts vegetation fairly finely.
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A
Rating: 2 out of 5
Having bought an apple crusher on your site, and having been a customer of yours for many years, I took the liberty of contacting you by telephone following the disappointment that this product has given me. A person from your company replied that the information would be passed on and that I would be contacted very shortly. I'm still waiting. In fact, this apple crusher is a real pleasure to use.
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Response from tompress.com
Hello, Your case is currently being processed. Our after-sales service will contact you shortly. Best regards.
A
Rating: 5 out of 5
quick delivery of the épépineuse which I immediately tried for chestnuts. It works quite well, but the chestnut skins end up clogging the grate, which would have to be cleaned as I worked, so I continued with the fine grate vegetable mill for an identical result and less cleaning difficulty.
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Response from tompress.com
Hello, You just need to use less at a time and give the peeler time to evacuate all the waste before replenishing the machine with chestnuts. Best regards.
A
Rating: 5 out of 5
Birthday gift for my son, very well packaged basin, fast delivery, good quality.
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A
Rating: 5 out of 5
super content
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A
Rating: 3 out of 5
The cardboard packaging was not reinforced, so the underside was ripped open. The cushioning inside was made of paper. Even underneath. With the weight of the glass, the paper was totally compressed underneath, so it couldn't do its job. All the packs of glass jars were against each other.... I'll never order from c
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Response from tompress.com
Hello, Our apologies for the inconvenience. I see that you have not reported the breakage to our after-sales service. I will pass on the information so that a claim can be made. Best regards.
A
Rating: 5 out of 5
Product as described.
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