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A
Rating: 5 out of 5
Very responsive. Relevant support.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 377 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
order arrives very quickly
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A
Rating: 5 out of 5
My order, which was urgent, arrived, to my great surprise, in two days. The price was unbeatable and the product was of excellent quality. I will recommend this site in the future
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A
Rating: 5 out of 5
Everything is top notch I'll be back
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A
Rating: 3 out of 5
I was not satisfied with the delivery service (imposing a one-day delivery period on a parcel after an "initial visit" not agreed in advance is not acceptable).
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Response from tompress.com
especially since I wasn't even alerted the day the deliveryman supposedly came to my house. The response given by your service when I reported this is not convincing either."
A
Rating: 5 out of 5
Excellent advice from the sales team. Delivery as agreed. A minor problem with the red paint, which was obviously hastily applied, as it marks the wooden parts. What's more, the paint on the central screw thread comes off during the first pressings and may contaminate the juice. But since it's a food-safe paint, no problem. Great product for beginners
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A
Rating: 5 out of 5
ordered friday evening, delivered monday, good product, excellent service
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A
Rating: 5 out of 5
super
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A
Rating: 5 out of 5
I'm happy and I talk about you around me
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A
Rating: 5 out of 5
Coli arrived in very good condition, well packaged
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A
Rating: 2 out of 5
I ordered a product on the 10th of the month, and I receive a reply on the 25th informing me of a stock shortage and a prior delivery date of the 4th the following month. That's not good enough. The few products I've bought from you have arrived without user manuals, even for slightly complicated machines. To be changed
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Response from tompress.com
Hello, We apologize for the delay, but it depends on the production process. Could you please let us know which notices are missing? Best regards.
A
Rating: 5 out of 5
Order promptly delivered, fully compliant with what is presented on the site
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A
Rating: 5 out of 5
as this trestle can be adapted to a destemmer crusher, it was felt necessary to reinforce the stability of the assembly by adding three metal crosspieces connecting the tool legs
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A
Rating: 5 out of 5
Nothing to add
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A
Rating: 5 out of 5
the boxes seem to be quite sturdy, to be seen over time, otherwise the package is very well packed.
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A
Rating: 2 out of 5
the hives are not identical and the staple screws are badly positioned p lesoile
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Response from tompress.com
Hello, I'm sorry to hear that your order did not give you complete satisfaction. After-sales service file no. 21479 has been opened, and an e-mail with all the details has been sent directly to you. Best regards.
A
Rating: 5 out of 5
Very fast delivery, quality product, attentive after-sales service
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A
Rating: 5 out of 5
I've been a customer for several years now. The products are generally of good quality, hence the price. When there's a problem, customer service is always on hand to help.
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A
Rating: 5 out of 5
Good quality
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A
Rating: 5 out of 5
No need.
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A
Rating: 5 out of 5
Efficient, serious and reliable. Nothing to complain about. Friendly and reasonable company
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A
Rating: 5 out of 5
Always satisfied with the products distributed by TomPress
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A
Rating: 5 out of 5
short
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A
Rating: 5 out of 5
Good reception and telephone information, very efficient equipment
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A
Rating: 5 out of 5
CLEAR
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A
Rating: 5 out of 5
No complaints. Fast service, excellent packaging. Would recommend
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A
Rating: 5 out of 5
good product
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A
Rating: 5 out of 5
Very good quality products, very friendly customer service, I recommend.
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A
Rating: 5 out of 5
When supplying a manual chopper, you should provide the 6 or 8 grid as standard, which is more commonly used than the 4.5 grid.
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A
Rating: 5 out of 5
Very practical item. One comment: despite its correct packaging, the cauldron has a 2 cm long scratch at the rim.
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A
Rating: 5 out of 5
I'm satisfied with my purchase, good quality product, just what I wanted.
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A
Rating: 5 out of 5
I didn't know Tompress but I'll come back to it for other purchases. Clear, professional, reliable site. Fast shipping. Perfect
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A
Rating: 5 out of 5
Fine
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A
Rating: 5 out of 5
Goods as described. Fast shipping. Perfect.
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A
Rating: 5 out of 5
Congratulations on the efficiency of your services.
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A
Rating: 5 out of 5
Super customer service, attentive and good advice Thank you.
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Rating: 5 out of 5
This delivery of spices for pâté follows a dispute concerning a first unsatisfactory shipment (agglomerated spices). This second unbilled shipment enabled me to receive a bag with impeccable spices. Thank you to Tompress. To be recommended for its reliability
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A
Rating: 3 out of 5
Much too large for my slicer (despite the dimensions indicated). Unfortunately I had to send it back this week. Awaiting refund...
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A
Rating: 5 out of 5
Anyone making tomato coulis or jams should own the electric peeler. It's a renaissance in time-saving efficiency etc...
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A
Rating: 5 out of 5
thank you for the catalog
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