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A
Rating: 5 out of 5
I'm happy and I talk about you around me
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 582 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Coli arrived in very good condition, well packaged
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A
Rating: 2 out of 5
I ordered a product on the 10th of the month, and I receive a reply on the 25th informing me of a stock shortage and a prior delivery date of the 4th the following month. That's not good enough. The few products I've bought from you have arrived without user manuals, even for slightly complicated machines. To be changed
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Response from tompress.com
Hello, We apologize for the delay, but it depends on the production process. Could you please let us know which notices are missing? Best regards.
A
Rating: 5 out of 5
Order promptly delivered, fully compliant with what is presented on the site
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A
Rating: 5 out of 5
as this trestle can be adapted to a destemmer crusher, it was felt necessary to reinforce the stability of the assembly by adding three metal crosspieces connecting the tool legs
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A
Rating: 5 out of 5
Nothing to add
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A
Rating: 5 out of 5
the boxes seem to be quite sturdy, to be seen over time, otherwise the package is very well packed.
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A
Rating: 2 out of 5
the hives are not identical and the staple screws are badly positioned p lesoile
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Response from tompress.com
Hello, I'm sorry to hear that your order did not give you complete satisfaction. After-sales service file no. 21479 has been opened, and an e-mail with all the details has been sent directly to you. Best regards.
A
Rating: 5 out of 5
Very fast delivery, quality product, attentive after-sales service
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A
Rating: 5 out of 5
I've been a customer for several years now. The products are generally of good quality, hence the price. When there's a problem, customer service is always on hand to help.
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A
Rating: 5 out of 5
Good quality
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A
Rating: 5 out of 5
No need.
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A
Rating: 5 out of 5
Efficient, serious and reliable. Nothing to complain about. Friendly and reasonable company
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A
Rating: 5 out of 5
Always satisfied with the products distributed by TomPress
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A
Rating: 5 out of 5
short
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A
Rating: 5 out of 5
Good reception and telephone information, very efficient equipment
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A
Rating: 5 out of 5
CLEAR
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A
Rating: 5 out of 5
No complaints. Fast service, excellent packaging. Would recommend
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A
Rating: 5 out of 5
good product
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A
Rating: 5 out of 5
Very good quality products, very friendly customer service, I recommend.
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A
Rating: 5 out of 5
When supplying a manual chopper, you should provide the 6 or 8 grid as standard, which is more commonly used than the 4.5 grid.
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A
Rating: 5 out of 5
Very practical item. One comment: despite its correct packaging, the cauldron has a 2 cm long scratch at the rim.
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A
Rating: 5 out of 5
I'm satisfied with my purchase, good quality product, just what I wanted.
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A
Rating: 5 out of 5
I didn't know Tompress but I'll come back to it for other purchases. Clear, professional, reliable site. Fast shipping. Perfect
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A
Rating: 5 out of 5
Fine
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A
Rating: 5 out of 5
Goods as described. Fast shipping. Perfect.
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A
Rating: 5 out of 5
Congratulations on the efficiency of your services.
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A
Rating: 5 out of 5
Super customer service, attentive and good advice Thank you.
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A
Rating: 5 out of 5
This delivery of spices for pâté follows a dispute concerning a first unsatisfactory shipment (agglomerated spices). This second unbilled shipment enabled me to receive a bag with impeccable spices. Thank you to Tompress. To be recommended for its reliability
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A
Rating: 3 out of 5
Much too large for my slicer (despite the dimensions indicated). Unfortunately I had to send it back this week. Awaiting refund...
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A
Rating: 5 out of 5
Anyone making tomato coulis or jams should own the electric peeler. It's a renaissance in time-saving efficiency etc...
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A
Rating: 5 out of 5
thank you for the catalog
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A
Rating: 5 out of 5
Received promptly. Very good quality.
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A
Rating: 5 out of 5
deadlines met, merchandise conforms.
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A
Rating: 5 out of 5
Excellent service, before to answer my questions, then after to solve a small problem with a product. I've rarely seen such good customer service, I congratulate them and I recommend them. A large choice with products that you can't find elsewhere, the quality is there, the price is ok and the speed too.
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A
Rating: 5 out of 5
very well
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A
Rating: 5 out of 5
Excellent material delivered on time
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A
Rating: 5 out of 5
very satisfied with R-A-S merchandise
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A
Rating: 5 out of 5
All perfect
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A
Rating: 5 out of 5
Perfect
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