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A
Rating: 5 out of 5
very well packaged (fragile glass bottles)
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 2 out of 5
Over a month's delay, promises from customer service to call back to give the deadlines, but nothing...
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Response from tompress.com
Hello, With the craze for homemade butter, a lot of products were being made. We're sorry that the deadlines couldn't be more precise. We'll do our best to improve the follow-up. Best regards.
A
Rating: 5 out of 5
Delivery and compliant products
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A
Rating: 5 out of 5
Fast service and correct order.
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A
Rating: 5 out of 5
I am very satisfied with my order. Thank you
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A
Rating: 5 out of 5
Excellent after-sales service
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A
Rating: 2 out of 5
I will never recommend your site: site not updated. I am told that the product is no longer in stock when on your site it appears to be in stock. I'm told I'll be delivered in the last week of May by chronopost whereas I'm delivered in June by gsl. No explanation from you and no commercial gesture, which would be the least you could do when you're wrong.
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Response from tompress.com
Hello, We are sorry that the restocking deadlines could not be met. A traditional 48-hour delivery was planned, but as indicated by telephone, we opted for a 24-hour express delivery via GLS at our expense. This meant that your order was delivered the very next day. We hope you appreciated this effort. Best regards.
A
Rating: 5 out of 5
first purchase with you, a total success, speed, product quality, excellent management and follow-up, despite the distance I'm in Belgium. You have one more customer today, and thank you for your good service.
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A
Rating: 5 out of 5
Always quality materials
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A
Rating: 5 out of 5
Fast delivery as soon as the parcel was sent.
The items were well packaged and conformed to the order. It was a gift, I have no feedback on the product itself.
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The items were well packaged and conformed to the order. It was a gift, I have no feedback on the product itself.
A
Rating: 5 out of 5
Everything is perfect
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A
Rating: 5 out of 5
impeccable
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A
Rating: 2 out of 5
the bird buzzer doesn't work it's located less than 4m from where the swallows land and nest (on white wood on the front of the house) it emits signals but doesn't buzz anything at all sorry
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Response from tompress.com
Hello, it may take a few days for the device to become fully effective, so please check the battery regularly. Best regards.
A
Rating: 5 out of 5
Everything is perfect
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A
Rating: 5 out of 5
I already knew what I was buying, so there were no surprises about the quality. The transport was excellent (no breakages), and the delivery times were good too.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
As described. Transport impeccable. R À S
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A
Rating: 5 out of 5
Nothing to say everything is perfect
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A
Rating: 5 out of 5
complies with deadlines and product
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A
Rating: 5 out of 5
Item conforms to my expectations. Fast delivery.
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A
Rating: 5 out of 5
Fast delivery, good quality material overall
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Perfect. Quality product. Fast and careful delivery. RAS
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A
Rating: 5 out of 5
VERY GOOD
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A
Rating: 5 out of 5
nothing to say it's ok
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A
Rating: 5 out of 5
order of a ceramic dish arrived broken efficient sending of photos friday afternoon a new shipment this day monday arrived without pb
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A
Rating: 5 out of 5
It's perfect
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A
Rating: 3 out of 5
Our funnel arrived a long time after the order, and a little deformed (but functional)... Too bad for the price
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A
Rating: 5 out of 5
1st order from Tompress. 100% satisfied. See you soon, for sure.
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A
Rating: 5 out of 5
Very satisfied with my order, both in terms of materials and delivery.
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A
Rating: 5 out of 5
Product as expected.
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A
Rating: 5 out of 5
Having been a customer for some time, we are always satisfied.
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A
Rating: 2 out of 5
I needed this frying pan for a very specific day, and it was delivered on time, as planned. When we unpacked it the next day, we noticed that the bottom of the frying pan was bulging, so we had some difficulty using it, as it was not very stable on an electric hob. I called to report this state of affairs to someone who was not at all concerned.
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Response from tompress.com
Hello, your advisor has taken note of your call. You can send details of the condition of your parcel, photos, etc. to [email protected]. Best regards.
A
Rating: 5 out of 5
Satisfied
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A
Rating: 5 out of 5
Compliant
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Never disappointed after several orders. Quality material.
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A
Rating: 5 out of 5
The only drawback is that you can't pay in three instalments with your bank card. You have to write three cheques, but otherwise it's perfect.
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A
Rating: 3 out of 5
Delivery 3 weeks after the order and every week the customer service specifies an imminent delivery ...next week....
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A
Rating: 5 out of 5
I am completely satisfied with this first order and would like to thank you for the speed and quality of the product. Best regards, Mrs Tom
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