Customer reviews of tompress.com

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Acheteur Vérifié

Rating: 5 out of 5

Published on 27/01/2018 à 07h47

small order, no worries about merchandise

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Acheteur vérifié

Rating: 3 out of 5

Published on 26/01/2018 à 23h28

if I didn't contact tompress my parcel wouldn't have been presented and to get it we went to Alleur. there the person who gave me the parcel didn't want me to open it to check its contents even though six labels proved the contradiction.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 26/01/2018 à 16h12

Very well done catalog and easy to access website. Very competent staff. I had a very nice and friendly lady on the phone. Delivery service very well organized. Quality products. Fast, efficient, respectful of the customer. Keep it that way.

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Acheteur vérifié

Rating: 5 out of 5

Published on 25/01/2018 à 18h40

Extremely fast delivery, perfect packaging and excellent merchandise.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 25/01/2018 à 17h02

Very good but the invoice is missing

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Response from tompress.com Published on 26/01/2018

Hello, I apologize for this oversight. I'll e-mail it to you right away. Best regards.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 25/01/2018 à 10h16

very good service

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Acheteur Vérifié

Rating: 5 out of 5

Published on 25/01/2018 à 07h55

Satisfied with tompress, bought chopper n°22, I will continue to order the plates and the rest of these options, thank you.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 24/01/2018 à 16h51

Hello Sirs, I ticked 1 star but you don't deserve it. For me it's 0,0,0. I'm 100 disappointed because: I sent you a complaint e-mail via your site's contact page yesterday, January 23rd, but still no reply or acknowledgement of receipt, after more than 24 hours.
carton2 in carton1 was open, and breakage inside + pestle handle missing Wait for reply.

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Response from tompress.com Published on 25/01/2018

Hello, We apologize for the inconvenience and disappointment caused. Your message has reached us, we replied yesterday and opened the follow-up file with our after-sales service, which is waiting for additional information before taking the necessary action. I'll send you all the information by e-mail today. Best regards.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 24/01/2018 à 15h52

R A S

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Acheteur Vérifié

Rating: 1 out of 5

Published on 24/01/2018 à 10h41

after 15 days I still haven't received my order

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Response from tompress.com Published on 25/01/2018

Hello, Your package left on 12/01/2018 is being returned to us by the post office, they were unable to deliver, the cause will be known to us upon receipt of the return. Our after-sales service is following your case. Best regards.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 24/01/2018 à 07h42

Everything was fine See you soon

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Acheteur Vérifié

Rating: 5 out of 5

Published on 24/01/2018 à 03h06

2nd purchase on your site and still the same easy search.
Good quality product delivered on time.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 23/01/2018 à 16h31

all the products I ordered are what I wanted and I appreciate working with them. They are very good products and I recommend them to everyone les 5 Etoile les vaux

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compratore verificato

Rating: 5 out of 5

Published on 23/01/2018 à 05h41

Great experience before ordering I contacted tompress by phone for clarification and you have to say I was really satisfied very polite and professional I highly recommend them the package arrived on time actually even a day before

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Acheteur Vérifié

Rating: 5 out of 5

Published on 22/01/2018 à 17h47

the description of the spare parts is not detailed enough ( dimension ) otherwise everything is fine .

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Acheteur Vérifié

Rating: 5 out of 5

Published on 22/01/2018 à 17h28

As usual, from order to delivery, everything is on schedule and just as planned.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 22/01/2018 à 13h30

fast, compliant delivery with quality products

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Acheteur Vérifié

Rating: 5 out of 5

Published on 22/01/2018 à 12h51

very well

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Acheteur Vérifié

Rating: 5 out of 5

Published on 22/01/2018 à 11h29

Delivery and merchandise in line with my expectations The casserole was a birthday gift that was used immediately with great satisfaction both in terms of use and aesthetics, thank you for these skills to redo Ms. L. astruc

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Acheteur Vérifié

Rating: 5 out of 5

Published on 22/01/2018 à 10h32

Everything is perfect, as usual. From placing the order, through delivery, to using the products ordered... Thank you for your service and your quality products :)

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Response from tompress.com Published on 23/01/2018

Thanks to you :)

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Acheteur Vérifié

Rating: 5 out of 5

Published on 22/01/2018 à 08h24

Very good transaction.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 22/01/2018 à 08h10

Extrememnt rapide bravo

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Acheteur Vérifié

Rating: 5 out of 5

Published on 22/01/2018 à 07h14

Excellent material.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 22/01/2018 à 06h24

Delivery as ordered. OK

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Acheteur Vérifié

Rating: 5 out of 5

Published on 22/01/2018 à 05h31

Very satisfied with the items purchased, with fast shipping and very careful packaging.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/01/2018 à 15h56

everything was perfect

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Acheteur Vérifié

Rating: 5 out of 5

Published on 20/01/2018 à 17h41

thank you it was fast and correct

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Acheteur Vérifié

Rating: 5 out of 5

Published on 20/01/2018 à 16h18

Perfect. Fast delivery, correct packaging, arrival check with the driver, no breakages.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 19/01/2018 à 07h47

Perfect in every way

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Acheteur Vérifié

Rating: 5 out of 5

Published on 18/01/2018 à 21h00

R.A.S.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 18/01/2018 à 16h59

Complete information, fast delivery, competitive price.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 18/01/2018 à 16h43

Quality product.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 18/01/2018 à 12h09

product as requested, nothing to complain about.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 18/01/2018 à 05h36

The electric charcuterie machine would benefit from a foot pedal to activate on and off for easier use.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 17/01/2018 à 16h23

I had to wait an extra day because the delivery people didn't call on the day of delivery when they were downstairs and they left. I had to call them back and they delivered the next day.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 17/01/2018 à 14h32

Well received

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Acheteur Vérifié

Rating: 5 out of 5

Published on 17/01/2018 à 12h47

Order placed the day before 12pm, delivery the day after 12.30pm. Matching products and perfect packaging. BRAVO

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Acheteur Vérifié

Rating: 5 out of 5

Published on 17/01/2018 à 09h49

PERFECT .

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Acheteur Vérifié

Rating: 5 out of 5

Published on 17/01/2018 à 05h16

What can I say? Everything is top-notch.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 16/01/2018 à 20h31

We found out about the address via the internet and were not disappointed.

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