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A
Rating: 5 out of 5
Good quality, fast and efficient. ...
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 570 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 2 out of 5
Hello, You're very kind to ask for my opinion, but I'd like to remind you that I still haven't received my order. Have a nice day!
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Response from tompress.com
Hello, Your order was reshipped on the 14th, so you should receive it soon. The tracking is active in the shipment confirmation e-mail of the same date. Best regards.
A
Rating: 5 out of 5
fast order, fast delivery, efficient and friendly driver, the parcel was quite heavy, he dropped it off directly at my home.
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A
Rating: 5 out of 5
The only drawback is that I couldn't find an invoice in the envelope inside the parcel. Would it be possible to send it to me by post or e-mail?
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Response from tompress.com
Hello, No problem, I'll e-mail it to you right away. Sorry for the oversight. Best regards.
A
Rating: 5 out of 5
No complaints, the parcel arrived intact.
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A
Rating: 5 out of 5
Hello, I am satisfied with the product, it corresponds to my expectations, the delivery time was respected so everything is fine. The only problem is that I was not informed by the carrier of the delivery. Being at home at the time I was able to receive the package. Despite this, the delivery man was very professional.
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V
Rating: 5 out of 5
Delivery was quicker than some orders from within the UK - it arrived in less than 7 days. The item was well-packaged. The item itself is good quality, and although I haven't used it yet I can see it is going to work well. It's very well-made. I'll certainly use the company again.
A
Rating: 5 out of 5
nothing to complain about
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A
Rating: 5 out of 5
satisfied
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A
Rating: 5 out of 5
all very well
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A
Rating: 5 out of 5
as usual, tompresse is very professional, listens to its customers and the material meets my expectations. there's nothing to complain about. i recommend the tompresse site. very, very good material.
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A
Rating: 5 out of 5
Very good merchandise. See you soon for a new order.
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A
Rating: 3 out of 5
the machine is very tight you can't adjust it, i bought it for my daughter for her fimo dough, she's very disappointed, i don't recommend it even for making noodles because you can't adjust the thickness and it shreds the dough. the mercato is really better, i've had it for years and it's used very often, it's better to get this one.
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A
Rating: 5 out of 5
CLEAR
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A
Rating: 5 out of 5
CLEAR
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A
Rating: 5 out of 5
nothing else to report everything is perfect
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A
Rating: 5 out of 5
Delivery much faster than expected Very satisfied
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A
Rating: 5 out of 5
Hello Perfect nothing to say, that serious. Bravo. CORDIALLY
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A
Rating: 5 out of 5
Package arrived in perfect condition Thank you
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A
Rating: 3 out of 5
I ordered 37.5 of merchandise and you charged me 90& without explanation. I'm still waiting for the details of the fracture, and I had to pay 20 frs for VAT on delivery, which corresponds to 200 frs of merchandise.
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Response from tompress.com
Hello, The debit corresponds to the amount of your invoice, i.e. 75 euros. I will send you a ticket by e-mail. Best regards.
A
Rating: 5 out of 5
I have already tested it and am very satisfied with this product.
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A
Rating: 5 out of 5
nothing to report. the catalog is very useful for a future order.
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A
Rating: 5 out of 5
The crosses tell you: very good overall, and the item is of very high quality.
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A
Rating: 5 out of 5
Very satisfactory
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A
Rating: 2 out of 5
Totally unsuitable and ineffective product, despite direct contact with customer service for a pre-purchase check on the use of the machine. Choose between incompetence or a Comercial lie ...
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Response from tompress.com
Hello, you've ordered a table-top oil press to process oilseeds. If the seeds are dry, sieved (without stones) and crushed (for larger seeds), the machine should give you oil. Please contact our after-sales service. Best regards.
A
Rating: 5 out of 5
Very good contact with the sales department
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A
Rating: 5 out of 5
Depending on my needs, I won't hesitate to order again. Certainly the baking moulds for the bread. Kind regards.
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A
Rating: 5 out of 5
always perfect thank you
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A
Rating: 5 out of 5
since I bought these knives, I no longer have any porblem to grind my meat. It's really surper
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A
Rating: 5 out of 5
very good product, robust, i recommend
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A
Rating: 5 out of 5
efficiency and responsiveness of the people I spoke to, no delivery problems, product met my expectations.
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A
Rating: 5 out of 5
The products in the paper catalog and on the website are not the same, which makes ordering difficult The website is not intuitive
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
great products, keep up the good work.
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A
Rating: 5 out of 5
Very good merchant site.
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A
Rating: 5 out of 5
I don't know about customer service, since so far I haven't needed it when ordering catalogs. I would have liked to have some help with my search, so I wouldn't have had to type in all the codes (very cumbersome).
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A
Rating: 5 out of 5
bonjour je redécouvre une méthode de conservation oubliée que mes parents et grand-parents pratiquée avant d'avoir les frigos et congélateur a la maison génial et beaucoup plus saint merci
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A
Rating: 5 out of 5
I'm not a big customer, but when I order from Tom Press it's because I'm sure of the quality.
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A
Rating: 5 out of 5
Very happy . Very strong boxes
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A
Rating: 5 out of 5
French site, that's already a good point. I'm particularly interested in kitchen equipment. The quality of the equipment offered is serious (I went to see the depot during a walk). Orders arrive on time and delivery follow-up is impeccable. Despite numerous orders, I've never had to make a return. The prices are consistent with the quality. I recommend them.
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