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P
Rating: 5 out of 5
Very satisfied with the products and also the speed of delivery
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 564 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 2, 3 and 5 stars
Reset filtersJ
Rating: 5 out of 5
order delivered in good condition and quickly
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C
Rating: 5 out of 5
Everything was ok
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J
Rating: 5 out of 5
Perfect. Very good cut, good result. Very fast shipping.
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D
Rating: 1 out of 5
I was assured that the product would arrive the next day, but that was not the case; it arrived too late!
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Response from tompress.com
Hello,
We are sincerely sorry that your experience did not meet your expectations due to this delivery delay.
As agreed with our after-sales service, your case has been handled and the express delivery fees have been refunded to compensate for this inconvenience.
We understand your disappointment and are doing everything we can to prevent this type of situation from happening again. We hope to have the opportunity to provide you with a better experience on your next order.
Best regards,
The Tom Press team
We are sincerely sorry that your experience did not meet your expectations due to this delivery delay.
As agreed with our after-sales service, your case has been handled and the express delivery fees have been refunded to compensate for this inconvenience.
We understand your disappointment and are doing everything we can to prevent this type of situation from happening again. We hope to have the opportunity to provide you with a better experience on your next order.
Best regards,
The Tom Press team
L
Rating: 5 out of 5
Quality product, easy to use
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D
Rating: 5 out of 5
Super seller, top after-sales service with quick responses and great advice.
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D
Rating: 5 out of 5
Well packaged. Impeccable delivery. Conforms to my expectations. I recommend tompress.
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L
Rating: 5 out of 5
Very good site, very complete, fast delivery, very friendly and competent telephone receptionist. Nothing to complain about.
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S
Rating: 5 out of 5
good
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R
Rating: 5 out of 5
quick well done
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B
Rating: 5 out of 5
Serious and professional site.
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N
Rating: 5 out of 5
Purchase without problems, in accordance with my request
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J
Rating: 5 out of 5
impeccable
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P
Rating: 5 out of 5
Very good !
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J
Rating: 1 out of 5
I still haven't received my package ?????.
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Response from tompress.com
Hello Jean-Luc,
We are sincerely sorry that you have not yet received your package. A customer service file has been opened and your complaint is being processed with Colissimo. We are doing our best to resolve this issue.
Best regards,
The tompress.com team
We are sincerely sorry that you have not yet received your package. A customer service file has been opened and your complaint is being processed with Colissimo. We are doing our best to resolve this issue.
Best regards,
The tompress.com team
F
Rating: 5 out of 5
Good
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D
Rating: 3 out of 5
Incomplete package
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Response from tompress.com
Hello Daniel,
We are sorry for the inconvenience encountered during your order. Upon receiving your complaint, we took care of your request and proceeded to ship a new package on July 6, 2026.
We hope this solution met your expectations and remain at your disposal if you have any questions. Your satisfaction remains our priority.
Best regards,
The Tom Press team
We are sorry for the inconvenience encountered during your order. Upon receiving your complaint, we took care of your request and proceeded to ship a new package on July 6, 2026.
We hope this solution met your expectations and remain at your disposal if you have any questions. Your satisfaction remains our priority.
Best regards,
The Tom Press team
A
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Very good product
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F
Rating: 5 out of 5
The ordered product meets our expectations.
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A
Rating: 5 out of 5
Order processing, shipping and delivery all wrapped up quickly. I highly recommend.
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P
Rating: 5 out of 5
Flawless services overall!
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M
Rating: 5 out of 5
Not yet used
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A
Rating: 2 out of 5
Hello, my pole arrived damaged, packaging not suitable. I had a lot of trouble contacting customer service (very many emails), which no longer responds. I requested a refund. This is what it is to want to make French companies work. Next time I will order from Amazon for a customer service worthy of the name.
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Response from tompress.com
Hello André,
We are sorry that you had this impression.
After verification, your request has been taken care of by our after-sales service. A prepaid return label has been sent to you to facilitate the return of your item, and your return has been recorded.
Your refund is currently being processed. As soon as it is finalized, you will receive a confirmation.
We remain at your disposal if you have any questions in the meantime.
Best regards,
The tompress.com team
We are sorry that you had this impression.
After verification, your request has been taken care of by our after-sales service. A prepaid return label has been sent to you to facilitate the return of your item, and your return has been recorded.
Your refund is currently being processed. As soon as it is finalized, you will receive a confirmation.
We remain at your disposal if you have any questions in the meantime.
Best regards,
The tompress.com team
C
Rating: 5 out of 5
Very satisfied. From the President of the Kantekoro-Tielebekoro association.
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P
Rating: 5 out of 5
Fast delivery, product as described
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F
Rating: 5 out of 5
compliant product
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D
Rating: 5 out of 5
Satisfied!
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S
Rating: 5 out of 5
everything was perfect
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C
Rating: 5 out of 5
Xxxxx
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M
Rating: 5 out of 5
Very satisfied. Thank you again!
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M
Rating: 5 out of 5
Very good quality price report I saved 20 euros for the same thing compared to Amazon
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C
Rating: 5 out of 5
Quick order
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D
Rating: 3 out of 5
I expected better for the price, a vegetable mill is just as effective with less waste and easier to clean.
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Response from tompress.com
Hello Dominique,
Thank you for taking the time to share your opinion. We appreciate your feedback and are always listening to our customers' expectations to improve our products. Please feel free to reach out to us with any questions or suggestions.
Best regards,
The Tompress team
Thank you for taking the time to share your opinion. We appreciate your feedback and are always listening to our customers' expectations to improve our products. Please feel free to reach out to us with any questions or suggestions.
Best regards,
The Tompress team
G
Rating: 5 out of 5
I had already had the opportunity to go to the store but the service is perfect by mail too!
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M
Rating: 5 out of 5
in line with my expectations
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C
Rating: 5 out of 5
This is not the first time I order. I have always been satisfied.
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P
Rating: 5 out of 5
Quickly delivered, no particular problem
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C
Rating: 5 out of 5
Perfect
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