Customer reviews of tompress.com

9,3 /10

Based on 21 377 published reviews

5 16,9k 79% 4 2 829 13% 3 706 3% 2 408 2% 1 514 2%

Summary of reviews

The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.

Reviews 1, 2, 3 and 5 stars

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ALAIN R.

Published on 23/01/2025 à 10h31 following a purchase from 10/01/2025

Everything is spotless

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DENIS S.

Published on 23/01/2025 à 10h19 following a purchase from 10/01/2025

Very good

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Guillaume F.

Published on 22/01/2025 à 16h16 following a purchase from 08/01/2025

Perfect products

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Jean-Pierre T.

Published on 22/01/2025 à 10h32 following a purchase from 25/10/2024

Waited far too long to receive my order, really disappointed!

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Pascal J.

Published on 21/01/2025 à 16h27 following a purchase from 09/01/2025

Quality material. Well protected.

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Julien R.

Published on 21/01/2025 à 16h16 following a purchase from 08/01/2025

my meat grinder was making a lot of noise. I call Tompress and they tell me it's normal. Despite their advice, I removed the stainless steel guard and noticed that the fan guard was incorrectly positioned. I sent photos and the after-sales service decided to send me back only the fan guard. The propellers have also been damaged, but they refuse to change the chopper because it has no impact on them. This is an obvious case of hidden screws, and they're refusing their legal warranty. The propellers are damaged and the motor could have been forced. Amazon would have sent me a new chopper directly, but tompress doesn't trust its customers and considers that it's damaged but functional. The seriousness of a site lies not in its sales but in its after-sales service, which here shirks its responsibilities.

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STEPHANE D.

Published on 21/01/2025 à 06h37 following a purchase from 08/01/2025

Package received on time. Serious online store.

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olivier V.

Published on 21/01/2025 à 05h56 following a purchase from 09/01/2025

Fast delivery, well packaged, excellent product

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Mariline B.

Published on 20/01/2025 à 21h38 following a purchase from 15/12/2024

I received my parcel almost 3 weeks after my order. As my order was scheduled for Christmas, it arrived much too late...

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henri M.

Published on 20/01/2025 à 18h48 following a purchase from 07/01/2025

Perfect

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monique D.

Published on 20/01/2025 à 17h41 following a purchase from 09/01/2025

I am always satisfied with this store's products and service.

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Yohan V.

Published on 20/01/2025 à 17h22 following a purchase from 06/01/2025

perfect

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Martine N.

Published on 20/01/2025 à 16h38 following a purchase from 10/01/2025

Continued with exchange with after-sales service. Replacement lid received very quickly and well packaged.

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Pierre M.

Published on 20/01/2025 à 15h07 following a purchase from 20/09/2024

It took Tompress three and a half months to deliver an order. No apologies from Tompress for this delay. Disappointing...

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didier L.

Published on 20/01/2025 à 14h47 following a purchase from 10/01/2025

Super

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Jean marie M.

Published on 20/01/2025 à 14h34 following a purchase from 08/01/2025

Very satisfied

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Dominique C.

Published on 20/01/2025 à 14h33 following a purchase from 09/01/2025

Super fast after-sales service thank you very much

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Cedric C.

Published on 20/01/2025 à 14h04 following a purchase from 09/01/2025

well

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julien S.

Published on 20/01/2025 à 13h40 following a purchase from 10/01/2025

Fast and compliant

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Claude G.

Published on 20/01/2025 à 13h35 following a purchase from 10/01/2025

Everything perfect

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Claude B.

Published on 20/01/2025 à 09h46 following a purchase from 08/01/2025

CLEAR

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françois M.

Published on 20/01/2025 à 08h57 following a purchase from 07/01/2025

article conforms to my wishes.

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alain L.

Published on 20/01/2025 à 08h45 following a purchase from 09/01/2025

good product

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François-Hugues M.

Published on 20/01/2025 à 07h21 following a purchase from 08/01/2025

Item received promptly, 48 hours, well packaged. The grain mill is of good quality and a first test proved very conclusive. Top value for money.

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Jean-Louis B.

Published on 20/01/2025 à 07h17 following a purchase from 08/01/2025

Nothing to complain about, great.

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JC B.

Published on 20/01/2025 à 07h14 following a purchase from 08/01/2025

Deadline met. Packaging impeccable. Thank you

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Jean-Christophe B.

Published on 20/01/2025 à 07h13 following a purchase from 08/01/2025

Top

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CORINNE E.

Published on 20/01/2025 à 01h45 following a purchase from 05/01/2025

Hello , This hot water bottle is very practical, good size, heats quickly.

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Chantal J.

Published on 19/01/2025 à 21h56 following a purchase from 08/01/2025

Fast delivery. Item conforms to description and is of good quality

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hubert G.

Published on 19/01/2025 à 18h58 following a purchase from 08/01/2025

Very satisfied thank you

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Marielle R.

Published on 19/01/2025 à 16h16 following a purchase from 08/01/2025

Package received in good condition and conformed to my expectations. Thank you

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Nicolas J.

Published on 19/01/2025 à 15h53 following a purchase from 09/01/2025

Very good

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JACQUES V.

Published on 19/01/2025 à 13h37 following a purchase from 09/01/2025

Fast shipment of quality materials.

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alain C.

Published on 19/01/2025 à 12h46 following a purchase from 08/01/2025

Ras bien

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ELIANE G.

Published on 19/01/2025 à 11h13 following a purchase from 08/01/2025

After reserving my order on the internet and validating it by telephone with tompress, I went to the site to pick up my order. ACCEUIL DETESTABLE, I thought for a moment of leaving again (60 km). Luckily, a warehouseman finally intervened to make up for the sale. This isn't my first purchase, and I was very surprised by the evolution of the company.

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Lazzat T.

Published on 19/01/2025 à 11h07 following a purchase from 03/01/2025

Fast delivery! Very good!

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eric P.

Published on 19/01/2025 à 10h42 following a purchase from 08/01/2025

Fast

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JACQUELINE G.

Published on 19/01/2025 à 10h35 following a purchase from 08/01/2025

Very good

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Dominique Y.

Published on 19/01/2025 à 10h09 following a purchase from 08/01/2025

*****

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Genevieve D.

Published on 19/01/2025 à 00h40 following a purchase from 08/01/2025

Package correct, complete, quality, fast. Order correct, complete, fast, simple.

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