Customer reviews of tompress.com

Delivery too long

CLEAR

THE FREEZER BAGS ARE MUCH THINNER THAN THEIR PREDECESSORS. BAD. APART FROM THAT, VERY GOOD SERVICE. THANK YOU

The product was delivered promptly but without the fixing screws as indicated in the description.

The purchase and delivery went well. I still have to perfect the use of the bread machine and find the right recipe!

the packaging of the package was really well secured and the speed of delivery was TOP

Return shipping costs are not covered and you cannot return to a relay point.

I received the parts for my meat grinder, but one of the covers is not the right piece. What should I do???

The crate protector is sturdy, but Bordeaux bottles fall through. For Burgundies, however, it works well. Mesh too large. Pity, the concept is good

we were not notified of an out-of-stock situation for one of the products we ordered. We had to worry about it because the entire order was still on hold, even though we had opted for Chronopost delivery, which in itself indicated an emergency ....

Too much waiting for sausages after a week

Without news of my order for more than 8 days, I contacted you... To learn that my order was blocked because one of the items was missing! Honestly, this is not serious!!!

We received the order for Christmas at the end of January.

Website not adapted for smartphones and tablets

Apart from a problem of availability not mentioned on the site, it's fine.

good

Order placed on 21/01/25 and shipped on 23/01/25! My parcel, theoretically expected on Friday, arrived on Monday even though I left home on Saturday. To date, I haven't been home, so I can't comment on the product, only on the service provided by tompress.

the part I bought doesn't fit on the old REBER pushers I plan to buy the complete reinforced gear support for 5 l pushers because the plate has the same dimensions

They sent a 9cm teapot filter instead of 7.5cm. They didn't check anything before sending, no stock control. Bad service. But they did refund the unnecessary payment. I do not recommend this site

The lids are too small despite the care taken with my order.

contract filled

Delivery on Friday, arrival on Monday !!!!

On-time delivery.

I opted for the fast delivery, I received my parcel 5 days later. Too bad I won't be ordering from this site again.

The delivery point was not respected, the post office is responsible, not tompress.

Delivery was impeccable, even Tompress called me back to pick up the parcel as it couldn't be delivered to a relay point. On the other hand, the plastic mounting brackets were partly broken during assembly. Not strong enough

Too bad the thread on the regulator I bought doesn't match and you don't have a reducer to suggest. 56€ lost for me.

The wrong model was delivered. I needed the 0.80P model, not the 0.40P !!!! Size of cover ( 13cm x 13,8cm) With power cable entry on the case Looking forward to hearing from you.

Not suitable for vinegar maker as thread length is not long enough. Too bad because it is a quality product.

All right...

I didn't receive what I ordered and I'm very upset.

Waited far too long to receive my order, really disappointed!

my meat grinder was making a lot of noise. I call Tompress and they tell me it's normal. Despite their advice, I removed the stainless steel guard and noticed that the fan guard was incorrectly positioned. I sent photos and the after-sales service decided to send me back only the fan guard. The propellers have also been damaged, but they refuse to change the chopper because it has no impact on them. This is an obvious case of hidden screws, and they're refusing their legal warranty. The propellers are damaged and the motor could have been forced. Amazon would have sent me a new chopper directly, but tompress doesn't trust its customers and considers that it's damaged but functional. The seriousness of a site lies not in its sales but in its after-sales service, which here shirks its responsibilities.

I received my parcel almost 3 weeks after my order. As my order was scheduled for Christmas, it arrived much too late...

It took Tompress three and a half months to deliver an order. No apologies from Tompress for this delay. Disappointing...

Ras bien

After reserving my order on the internet and validating it by telephone with tompress, I went to the site to pick up my order. ACCEUIL DETESTABLE, I thought for a moment of leaving again (60 km). Luckily, a warehouseman finally intervened to make up for the sale. This isn't my first purchase, and I was very surprised by the evolution of the company.

Not the right dimensions the ladle is 8.5mm for 8 on your description it won't fit in my tomato sauce jar (Le Parfait canning jar)

Poor-quality sawdust

Everything's good, except the 32/34 casings. They're bigger than usual and tear.