The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Hello,
We thank you for your positive feedback.
We are delighted that everything went well.
Best regards,
Customer Service
Tom Press
C
Christophe B.
Rating: 5 out of 5
following a purchase from 06/03/2026
I received everything well, just the wait of 3 weeks to be delivered that I found long. Otherwise, impeccable products.
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MARIE CHRISTINE R.
Rating: 5 out of 5
following a purchase from 05/02/2026
Impeccable!.... Thank you....
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vincent G.
Rating: 5 out of 5
following a purchase from 30/03/2026
Effective and reliable
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Patrick B.
Rating: 4 out of 5
following a purchase from 29/03/2026
Perfect
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Response from tompress.com
Hello,
We thank you for your positive feedback.
We look forward to seeing you for your next order.
Best regards,
Customer Service
Tom Press
X
Xavier T.
Rating: 5 out of 5
following a purchase from 29/03/2026
Perfect. Thank you
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B
benoit C.
Rating: 4 out of 5
following a purchase from 05/02/2026
Hello, big problem with the delivery date, fortunately I wasn't really in a hurry. Product met my expectations.
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Response from tompress.com
Hello,
Thank you for your feedback and we are delighted that the product met your expectations.
We apologize for the delivery delay encountered and take your comment into account to improve our service.
Looking forward to seeing you again soon.
Best regards,
Customer Service
Tom Press
B
bernard D.
Rating: 5 out of 5
following a purchase from 29/03/2026
fast and compliant delivery times
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GUIDO Z.
Rating: 5 out of 5
following a purchase from 30/03/2026
Super knife. And fast delivery.
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R
Raymond B.
Rating: 4 out of 5
following a purchase from 28/03/2026
Very good
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Response from tompress.com
Hello,
We thank you for your positive feedback.
We look forward to seeing you for your next order.
Best regards,
Customer Service
Tom Press
G
Guy M.
Rating: 5 out of 5
following a purchase from 27/03/2026
Extra
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M
Marie S.
Rating: 5 out of 5
following a purchase from 28/03/2026
It's perfect.
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M
Michel L.
Rating: 1 out of 5
following a purchase from 25/03/2026
You are sent a non-compliant product, you complain. They respond: you should have read the general conditions, the photos are not contractual. If this does not suit you, return at your expense and you will receive a credit valid for one year. It's almost fraud!!
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Response from tompress.com
Hello,
We are sorry for your dissatisfaction.
Our after-sales service has communicated the applicable return conditions in the context of a withdrawal, in accordance with our general sales conditions.
Best regards,
Customer Service
Tom Press
A
Alain E.
Rating: 5 out of 5
following a purchase from 16/03/2026
Tom Press, always on top !!!!
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G
Gilles D.
Rating: 5 out of 5
following a purchase from 26/02/2026
the box was broken but the merchandise was fine
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J
Jean-Luc L.
Rating: 5 out of 5
following a purchase from 28/03/2026
Content of the products but I would like more choices for delivery services: colissimo does not provide the expected service correctly
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C
Corsini J.
Rating: 5 out of 5
following a purchase from 20/02/2026
Received on time, product compliant. Thank you.
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C
Christophe D.
Rating: 5 out of 5
following a purchase from 27/03/2026
Fast delivery and in line with my expectations. I recommend this site
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Uschi P.
Rating: 5 out of 5
following a purchase from 27/03/2026
Excellent
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D
David H.
Rating: 2 out of 5
following a purchase from 18/02/2026
1 tooth damaged on pinion during reception but which will not have an impact during operation. But as a principle....
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Response from tompress.com
Hello,
We are sorry to learn that a tooth of the pinion was damaged during the reception of your order.
For this type of issue, please do not hesitate to contact us directly, as we have a dedicated customer service to provide you with a suitable solution quickly.
Best regards,
Customer Service
Tom Press
C
Corinne F.
Rating: 5 out of 5
following a purchase from 28/02/2026
Perfect
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F
Francis R.
Rating: 5 out of 5
following a purchase from 20/02/2026
5
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F
Fabien R.
Rating: 5 out of 5
following a purchase from 17/02/2026
Everything is perfect
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F
Fabrice M.
Rating: 5 out of 5
following a purchase from 15/02/2026
very well identical piece
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G
gerard L.
Rating: 5 out of 5
following a purchase from 25/03/2026
Only quality products on Tompress
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C
Cédric L.
Rating: 5 out of 5
following a purchase from 11/02/2026
Perfect as usual. Quality of products and professionalism and friendliness of the interlocutors.
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F
francis R.
Rating: 5 out of 5
following a purchase from 27/03/2026
very good quality
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V
Veronique M.
Rating: 5 out of 5
following a purchase from 26/03/2026
Perfect
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JEAN P.
Rating: 5 out of 5
following a purchase from 26/03/2026
everything arrived in perfect condition Thank you
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J
Jean-Jacques G.
Rating: 2 out of 5
following a purchase from 26/03/2026
The product is not effective
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Response from tompress.com
Hello,
Thank you for your feedback.
We are sorry to hear that the product did not meet your expectations.
Effectiveness may vary depending on usage, conditions of use, and adherence to the indicated recommendations. Please feel free to reach out to us so that we can advise you better.
Best regards,
Customer Service
Tom Press
M
Marielle M.
Rating: 5 out of 5
following a purchase from 15/03/2026
Satisfied with the order, we will return shortly to place another order. Best regards, Mrs. Malejac
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H
Hatemane H.
Rating: 1 out of 5
following a purchase from 03/03/2026
Extremely slow delivery
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Response from tompress.com
Hello,
We apologize for the delivery delay encountered with your order. Some logistical constraints may unfortunately extend processing and transport times.
Thank you for your understanding.
Sincerely,
Customer Service
Tom Press
X
Xavier P.
Rating: 5 out of 5
following a purchase from 07/03/2026
Items conforming to the order. Customer service advised me very well and took the necessary time. Just need to try it now. It won't be long.
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N
Nicolas R.
Rating: 5 out of 5
following a purchase from 13/03/2026
Very satisfied with the professionalism
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M
michel V.
Rating: 2 out of 5
following a purchase from 21/03/2026
a bit long to process at Tompress, in online customer relations regarding the validation of the transfer (why propose it without attaching the instant transfer form ???)...but well the product arrived at the right place. I would have expected a more substantial packaging considering it is a plastic container, there was only a thin layer of transparent film.
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Response from tompress.com
Hello,
Thank you for taking the time to share your feedback.
We apologize for the delay in validating your transfer and understand your comment on this matter.
However, we are pleased that your order arrived at its destination and that the product was received correctly.
Best regards,
Customer Service
Tom Press
M
Michel B.
Rating: 5 out of 5
following a purchase from 09/10/2025
Good products
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Nathalie M.
Rating: 5 out of 5
following a purchase from 26/03/2026
Nothing to say Nickel very good product fast delivery
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C
César T.
Rating: 1 out of 5
following a purchase from 19/03/2026
Not received
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Response from tompress.com
Hello,
During your order, you selected the delivery method "pickup". Your package has therefore not been shipped and is currently available for you in our exhibition hall.
Feel free to come and collect it during opening hours.
Best regards,
Customer Service
Tom Press
C
CATHERINE N.
Rating: 5 out of 5
following a purchase from 25/03/2026
Finally a site where you can talk to a human and not a machine, and on top of that, a very nice person. For me, who avoids online shopping as much as possible, unfortunately, we cannot escape it, and being able to chat remains important. Plus, I'm happy with my purchases.
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A
Alain B.
Rating: 5 out of 5
following a purchase from 18/02/2026
Satisfied
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