Customer reviews of tompress.com

9,3 /10

Based on 21 586 published reviews

5 17,1k 79% 4 2 842 13% 3 709 3% 2 412 2% 1 519 2%

Summary of reviews

The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.

Reviews 1, 2, 4 and 5 stars

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Ludovic V.

Published on 22/05/2024 à 18h45 following a purchase from 12/05/2024

Speed and quality

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Garulo C.

Published on 22/05/2024 à 14h27 following a purchase from 12/05/2024

Fast, efficient, perfect!!! can't rate because I can't see with these yellow stars !!!!!

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Jean Y.

Published on 22/05/2024 à 12h01 following a purchase from 28/11/2023

Order received on time, correctly protected

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Jean Luc G.

Published on 22/05/2024 à 07h54 following a purchase from 11/05/2024

perfect

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Patrick R.

Published on 21/05/2024 à 16h40 following a purchase from 20/03/2024

Easy ordering, fast shipping, well packaged. The order is everything I expected it to be. Perfect for me.

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Eric B.

Published on 21/05/2024 à 13h48 following a purchase from 10/05/2024

Hello, despite a small misunderstanding about my basket, the two times I spoke with customer service, I appreciated the willingness to listen and finalize my order in a good and courteous manner, thank you to these people.

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Response from tompress.com Published on 21/05/2024

Thank you very much Eric for your positive feedback on TomPress, it makes us very happy!
We'll do everything we can to keep you satisfied.

Celine J.

Published on 21/05/2024 à 12h15 following a purchase from 11/05/2024

Delivery as ordered!

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Didier T.

Published on 21/05/2024 à 08h19 following a purchase from 10/05/2024

Fast delivery of an item that corresponds perfectly to the description and my needs, at an attractive price. It was perfect!

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Bruno V.

Published on 21/05/2024 à 07h21 following a purchase from 10/05/2024

Super fast to renew

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Gilbert M.

Published on 20/05/2024 à 16h57 following a purchase from 10/05/2024

Product conforms to the description, ultra fast colissimo overseas delivery for Reunion Island, 5 days from order to delivery. I will order again.

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Pierre F.

Published on 20/05/2024 à 16h31 following a purchase from 10/05/2024

Package well received. Item conforms to my expectations.

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Nathalie G.

Published on 20/05/2024 à 13h02 following a purchase from 11/12/2023

It's a shame that for this price the lid doesn't close properly.

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Pierre C.

Published on 19/05/2024 à 21h31 following a purchase from 09/05/2024

Very fast delivery, order delivered in full.

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Daniel P.

Published on 19/05/2024 à 16h23 following a purchase from 26/01/2024

no problem just ok!

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Nicolas L.

Published on 19/05/2024 à 15h52 following a purchase from 09/05/2024

😉

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Alain B.

Published on 19/05/2024 à 09h17 following a purchase from 09/05/2024

Hello. On a payment of 3 X 1 check, it might be a good idea to mention at the time of payment, the steps to be taken. The procedure to follow arrives on another email, that would avoid redoing the checks. (To keep things straight, the first cheque was larger than the other two). Otherwise, everything is perfect.

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Carlo Et Emilia B.

Published on 19/05/2024 à 07h40 following a purchase from 08/05/2024

A very serious French company to recommend. Carlo BRUZZI

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Sylvie L.

Published on 18/05/2024 à 12h48 following a purchase from 08/05/2024

Impeccable both for the device and for the deadlines,I recommend.

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Bruno B.

Published on 18/05/2024 à 05h17 following a purchase from 04/03/2024

Compliant and fast

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Marie D.

Published on 16/05/2024 à 14h27 following a purchase from 18/03/2024

these devices do not work!

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Response from tompress.com Published on 21/05/2024

Dear Customer, we are sorry to hear that your experience did not live up to your expectations.
Your satisfaction is our priority, and we take your comments very seriously.

I hope that our telephone conversation was able to meet your expectations and provide you with the solution you were looking for.

We look forward to serving you again and providing you with a better experience.

Serti U.

Published on 15/05/2024 à 16h56 following a purchase from 27/11/2023

very very satisfied

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Peinture B.

Published on 15/05/2024 à 16h05 following a purchase from 07/03/2024

Good product but now the wait for orders is much too long for shipping. We need to review this quickly.

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Response from tompress.com Published on 16/05/2024

Dear Customer,
Thank you very much for taking the time to give us your feedback.
We are delighted that you like our products.
We will do everything we can to shorten your wait.

TomPress

Jean-Claude P.

Published on 15/05/2024 à 14h52 following a purchase from 25/10/2023

I am very satisfied with tompress orders are shipped very quickly

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Magali G.

Published on 15/05/2024 à 11h21 following a purchase from 27/02/2024

The description was accurate and the delivery was fast. Hot water bottle works very well. Fast heating time.

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Joel P.

Published on 14/05/2024 à 17h07 following a purchase from 26/02/2024

Rapid delivery in line with order

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Jean-Pierre D.

Published on 14/05/2024 à 14h53 following a purchase from 11/12/2023

Satisfied.

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Stephane R.

Published on 14/05/2024 à 13h29 following a purchase from 08/04/2024

Sterilizer received on time. Works properly

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Dominique R.

Published on 14/05/2024 à 13h12 following a purchase from 12/02/2024

Very competent store ... Very good delivery service

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Maurice A.

Published on 14/05/2024 à 08h00 following a purchase from 24/01/2024

Very quick response for shipping thank you

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Response from tompress.com Published on 14/05/2024

Mr Autigeon, thank you very much for taking the time to share your impressions with us. It's a pleasure to know that our customers are satisfied.

One of our priorities is to do everything we can for each and every one of our customers.

We look forward to hearing from you!

Have a nice day,

We remain at your disposal.

Yours sincerely

Sylvère

TOMPRESS Customer Service

Claudine P.

Published on 13/05/2024 à 17h47 following a purchase from 12/02/2024

I have just placed my order

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Murielle C.

Published on 13/05/2024 à 13h04 following a purchase from 25/01/2024

Damaged

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Response from tompress.com Published on 13/05/2024

Dear Customer, we are sorry to hear that your experience did not live up to your expectations.
Your satisfaction is our priority, and we take your comments very seriously.

During transportation, this kind of inconvenience can happen.
That's why we're available Monday to Friday from 09:00 to 18:00 by phone and e-mail, to help you resolve the situation.
Please do not hesitate to contact us as soon as you receive your parcel.
We look forward to serving you again and providing you with a better experience.
We remain at your disposal.

Yours sincerely

Sylvère Dupont de Lataulade

Tom Press
Sales Department
ZA de la Condamine
81540 SOREZE

Phone: 05 63 71 44 99
Fax: 05 63 71 44 98
www.tompress.com

Nathalie P.

Published on 13/05/2024 à 10h19 following a purchase from 18/03/2024

Very satisfied with my order and the wide choice of caps for jars and bottles.

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Christiane P.

Published on 13/05/2024 à 10h04 following a purchase from 09/04/2024

Impeccable

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Laurent N.

Published on 13/05/2024 à 09h46 following a purchase from 13/12/2023

Impeccable!

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Youssouf A.

Published on 13/05/2024 à 08h55 following a purchase from 23/10/2023

This time it's fine... Last time my parcel was damaged.

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Jean-Charles H.

Published on 13/05/2024 à 06h12 following a purchase from 08/04/2024

as expected

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Arnaud B.

Published on 13/05/2024 à 06h08 following a purchase from 15/01/2024

Quality and robustness

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Renaud P.

Published on 12/05/2024 à 20h47 following a purchase from 29/02/2024

Disappointed with my order, I was missing one item out of all my purchases.

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Response from tompress.com Published on 14/05/2024

Dear Customer, we are sorry to hear that your experience did not live up to your expectations.
Your satisfaction is our priority, and we take your comments very seriously.

If a product is missing from your order, please do not hesitate to contact our customer service team, Monday to Friday by phone or e-mail.
We always do our utmost to find a satisfactory solution for our customers.

We look forward to serving you again and providing you with a better experience.

Have a nice day.

We remain at your disposal.

Best regards.

TomPress

Claude G.

Published on 12/05/2024 à 14h49 following a purchase from 19/12/2023

Hello, I'm not satisfied with the plunger. On this model there is no air outlet. I'm going to sell it (at a loss) and buy another larger one with a pressure drain.

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Response from tompress.com Published on 14/05/2024

Dear Customer, we are sorry to hear that your experience did not live up to your expectations.

Your satisfaction is our priority, and we take your comments very seriously.
The product does have air outlets at the base of the funnels.
Your satisfaction is our priority, and we take your comments very seriously.

The product does have air outlets at the base of the funnels.
You can contact our customer service department by phone or e-mail from Monday to Friday.
We'll be happy to answer any questions you may have.

We look forward to serving you again and providing you with a better experience.

Have a nice day.

TomPress

Dominique M.

Published on 12/05/2024 à 09h53 following a purchase from 26/02/2024

Perfect, just what I needed

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Response from tompress.com Published on 14/05/2024

Thank you very much for taking the time to give us your feedback. It's a pleasure to know that our customers are satisfied. Don't hesitate to visit us again!

A very pleasant day to you,

Tom Press