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A
Rating: 5 out of 5
Very good communication. Very well packaged and pleasant delivery person, but the delivery time was very long, but I knew that as soon as I placed the order.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 586 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 2, 4 and 5 stars
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Rating: 5 out of 5
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Rating: 5 out of 5
Fast delivery, product as described. Perfect
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Rating: 5 out of 5
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Rating: 5 out of 5
After a call to TOMPRESS to ask for information about an electric plancha, I placed an order and received my package on time, very good French quality material, I tested the plancha during the weekend, and I am perfectly satisfied with the product and service, I recommend
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Rating: 5 out of 5
Speed of delivery
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Rating: 4 out of 5
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Rating: 5 out of 5
Product conforms to my expectations. Delivery time respected. Well
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Rating: 5 out of 5
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Rating: 5 out of 5
Product easy to find by theme.
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Rating: 4 out of 5
CLEAR
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Rating: 5 out of 5
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Rating: 4 out of 5
Received a copper basin to be used on induction. The manufacture of this object being deplorable, I immediately informed Tompress who solved the problem, good return sent within three days ..!
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Response from tompress.com
Hello, a file has been opened with our after-sales service. We have informed the manufacturer of this design problem. We have sent you a prepaid return slip to return the basin to us. Best regards.
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Rating: 5 out of 5
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Rating: 5 out of 5
very good welcome, very friendly hostesses, and good coseils
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Rating: 5 out of 5
Always satisfied with the house
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Rating: 5 out of 5
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Rating: 5 out of 5
Fast delivery
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Rating: 5 out of 5
speed of delivery and value for money
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Rating: 5 out of 5
I really liked the product, and also the speed of shipment, also the care taken with the packaging.
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Rating: 5 out of 5
Easy to order and pay. Quick to deliver. Many thanks.
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Rating: 4 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
Very fast shipping and very very well packaged material.
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Rating: 5 out of 5
Change nothing you are the best. Bravo
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Rating: 5 out of 5
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Rating: 4 out of 5
Simple, fast and effective. A little disappointed by the product which takes a long, long time to heat up and by the plastic tap which has a cruelly ridiculous flow rate.
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Rating: 5 out of 5
RELATIVE SPEED COMPLIANT PRODUCT
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Rating: 1 out of 5
Item that arrived is nothing like the photo from the website. He top section is a 1/4 of the height of the website one. I emailed asking if I was sent the wrong item by mistake. No one even replied to me
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Rating: 5 out of 5
Interesting discoveries about your products
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
I've been ordering from TOMPRESSE for some time now and so far I'm not disappointed with the products.
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A
Rating: 5 out of 5
As ordered, prompt delivery
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Rating: 5 out of 5
Not only are we delighted with the speed and friendliness of the se Tom Press sales department, but the quality of their products is always spot on. In a word, perfect.
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A
Rating: 5 out of 5
No problems at all. Everything was respected.
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Rating: 5 out of 5
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Rating: 4 out of 5
Impeccable delivery service. The cost of transport is rather high.
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