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Rating: 5 out of 5
thank you
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 375 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 1, 2, 4 and 5 stars
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Rating: 5 out of 5
perfect and quick
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L
Rating: 5 out of 5
Arrived very quickly Products conform to my expectations already used before trust in the quality of the spices as for the casings I recommend with closed eyes
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P
Rating: 5 out of 5
Part conforms to my request Fast delivery
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A
Rating: 5 out of 5
product conforms to the description, fast delivery
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V
Rating: 5 out of 5
Top product.
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P
Rating: 5 out of 5
good service, compliant deadlines
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F
Rating: 5 out of 5
Order delivered quickly. Complies with the description
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A
Rating: 5 out of 5
Good
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P
Rating: 5 out of 5
corresponds to my search
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M
Rating: 5 out of 5
Super fast
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A
Rating: 5 out of 5
excellent package well packaged
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C
Rating: 5 out of 5
Fast delivery, well packaged and completely compliant! The products are always of such good quality, well done!
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A
Rating: 5 out of 5
EVERYTHING THAT IS RARELY DIFFICULT TO FIND IN STORES YOU CAN FIND ON: TOMPRESS
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Response from tompress.com
Hello,
Thank you for your feedback.
Your message encourages us to continue offering quality items.
Looking forward to assisting you with your future orders.
Best regards,
Customer Service
Tom Press
Thank you for your feedback.
Your message encourages us to continue offering quality items.
Looking forward to assisting you with your future orders.
Best regards,
Customer Service
Tom Press
L
Rating: 5 out of 5
Yes, very satisfied, never disappointed with Tom Press, a customer for years, I recommend the company Tom Press
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Response from tompress.com
Hello,
We thank you for your loyalty and trust over the years.
Your recommendation means a lot to us.
We look forward to assisting you with your future orders.
Best regards,
Customer Service
Tom Press
We thank you for your loyalty and trust over the years.
Your recommendation means a lot to us.
We look forward to assisting you with your future orders.
Best regards,
Customer Service
Tom Press
P
Rating: 5 out of 5
Well received the ordered items, very well packaged. Perfect.
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Y
Rating: 5 out of 5
Very good deadline as agreed
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J
Rating: 1 out of 5
Our package arrived intact, inside we had a box with a stove. The faucet of the stove was broken upon unpacking, Tompress does not want to know anything because we had 72 hours upon receipt of the package... to turn to the carrier who in this case is not at fault! The faucet was broken before that, it was meant to be a gift and it was therefore not opened right away. This was the last order with Tompress, it is the first time we encounter such a miserable customer service and such incompetent staff when ordering online.
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Response from tompress.com
Hello,
We are sorry for your bad experience and understand your disappointment.
However, our complaint procedures do not allow us to deviate from the 72-hour deadline after receipt to report a damaged product.
We sincerely regret the situation and remain at your disposal.
Best regards,
Customer Service
Tom Press
We are sorry for your bad experience and understand your disappointment.
However, our complaint procedures do not allow us to deviate from the 72-hour deadline after receipt to report a damaged product.
We sincerely regret the situation and remain at your disposal.
Best regards,
Customer Service
Tom Press
M
Rating: 5 out of 5
fast shipping I recommend
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P
Rating: 5 out of 5
everything is perfect
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F
Rating: 5 out of 5
fast shipping
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B
Rating: 5 out of 5
very good, fast shipping and very well packaged parcel!
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P
Rating: 5 out of 5
Speed and efficiency
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B
Rating: 5 out of 5
Three bieb
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R
Rating: 5 out of 5
good
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C
Rating: 5 out of 5
Product completely meets expectations. Good delivery time; date respected.
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J
Rating: 5 out of 5
Delivery as per specifications
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S
Rating: 4 out of 5
Satisfaction with the order and shipping I haven't used it yet but it shouldn't be long Very nice item Thank you very much
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Response from tompress.com
Hello,
Thank you for your feedback.
We hope that using the product will bring you complete satisfaction.
We look forward to assisting you with your next order.
Best regards,
Customer Service
Tom Press
Thank you for your feedback.
We hope that using the product will bring you complete satisfaction.
We look forward to assisting you with your next order.
Best regards,
Customer Service
Tom Press
B
Rating: 5 out of 5
Meets my expectations
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A
Rating: 5 out of 5
As always, nothing to complain about. Speed and quality of the products.
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T
Rating: 5 out of 5
Super efficient
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A
Rating: 1 out of 5
Correct
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Response from tompress.com
Hello,
Thank you for your message.
We are sorry to see that your experience did not meet your expectations.
We remain at your disposal to understand what could be improved.
Best regards,
Customer Service
Tom Press
Thank you for your message.
We are sorry to see that your experience did not meet your expectations.
We remain at your disposal to understand what could be improved.
Best regards,
Customer Service
Tom Press
L
Rating: 5 out of 5
Very well compliant
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J
Rating: 5 out of 5
everything was perfect thank you
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A
Rating: 5 out of 5
Excellent house. Detached part provided +20 years after purchase is exceptional.. no problem with the different purchases made. Thank you
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A
Rating: 2 out of 5
Delivery was well done but with three months delay
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Response from tompress.com
Hello,
Thank you for your feedback.
We are sincerely sorry for the delay, we are doing what is necessary to improve this point.
Best regards,
Customer Service
Tom Press
Thank you for your feedback.
We are sincerely sorry for the delay, we are doing what is necessary to improve this point.
Best regards,
Customer Service
Tom Press
D
Rating: 5 out of 5
Perfect products
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E
Rating: 5 out of 5
Very good material. As usual. Nothing to complain about. The fragile elements are very well protected and the delivery is fast and without problems. Thank you
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C
Rating: 1 out of 5
Ferments for blue tommettes expired for 2 months
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Response from tompress.com
Hello,
Thank you for your feedback and we apologize for the inconvenience regarding the expiry date of the ferments.
Our after-sales service has processed the refund for the affected ferments.
Best regards,
Customer Service
Tom Press
Thank you for your feedback and we apologize for the inconvenience regarding the expiry date of the ferments.
Our after-sales service has processed the refund for the affected ferments.
Best regards,
Customer Service
Tom Press
I
Rating: 5 out of 5
Perfect
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