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A
Rating: 5 out of 5
Everything is perfect
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 588 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 2, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
My products are reasonably priced. The delivered products correspond to the order. The delivery was made quickly. The products arrived in good condition.
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Rating: 5 out of 5
Fine, don't change a thing
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Rating: 5 out of 5
Excellent! Fast, quality service and impeccable follow-up; perfect packaging and delivery and a remarkable quality product for a very reasonable price.
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Rating: 5 out of 5
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Rating: 4 out of 5
fast shipping and product intact.but not yet used
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Rating: 1 out of 5
The idea of a plastic pot is an excellent one, as it weighs much less than a stoneware pot and is easier to handle. But this pot has major shortcomings: - Poor-quality plastic with encrusted manufacturing waste (made in Slovenia) - Insufficient finish. Needed to be deburred before use - Lid pops off during fermentation, splattering the surrounding area.
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Response from tompress.com
Hello, as you've rightly pointed out, the advantage of plastic pots is their weight. They are much lighter and this is much appreciated, especially when the pot is full of brine and vegetables. Rest assured, the plastic is guaranteed for food contact, and is pure polyethylene. For more traditional models, stoneware or ceramics offer a better finish.
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Rating: 4 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
Great responsiveness to the order. Very well packed.
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Rating: 5 out of 5
Clear website, fast delivery and well packaged. RAS
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Rating: 5 out of 5
customer service called me to see if I needed help finalizing my order. How nice!
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Rating: 5 out of 5
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Rating: 2 out of 5
The 30cm socca plate I ordered was the wrong size. The usable surface is only 25.5 cm, not a huge difference in height! The size of a frying pan in any shop corresponds to the usable surface, but not with you. Customer service offered me an exchange, but I had to pay the return postage (which was almost 10) and a big surplus for av
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Response from tompress.com
Hello, I'm sorry that the item is not to your liking. The dimensions indicated are the outside dimensions. As proposed, you can return the item to us. Best regards.
V
Rating: 5 out of 5
The onions arrived intact and in good quality. Unfortunately the box was quite dented. The price is ok. Taste and aroma are very good. Perhaps you could reduce the shipping costs to DE. That would be very positive. Otherwise I can also award 5 points for the fast processing. Keep up the good work.
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Rating: 5 out of 5
Fast order processing and receipt. Perfect.
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Rating: 4 out of 5
maintain service quality but make an effort on prices....
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Rating: 4 out of 5
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Rating: 5 out of 5
quality material. Fast delivery
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Rating: 5 out of 5
Very good quality product.
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Rating: 5 out of 5
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Rating: 5 out of 5
Product quality, on-time delivery, suitable packaging
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Rating: 5 out of 5
Fast delivery and no over-packaging
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
product met my expectations and was delivered quickly
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Rating: 5 out of 5
Perfect! Thank you!
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Rating: 5 out of 5
Easy ordering, very fast delivery. Perfect packaging, very protective, no plastic or polystyrene. The product is exactly what I expected.
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Rating: 5 out of 5
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Rating: 5 out of 5
We've just discovered Tompress and their utensils? functional with a vintage design, there's something for everything in the kitchen, a real Ali Baba's cave. Easy ordering, very short delivery times. For us it's perfect; thank you and see you soon for the next vegetable and fruit preserves.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 5 out of 5
fast order processing and product protection in its packaging
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Rating: 5 out of 5
Very well packaged, good price, fast service
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Rating: 5 out of 5
Shipping speed
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Rating: 5 out of 5
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Rating: 5 out of 5
fast delivery
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Rating: 5 out of 5
Hello Easy order, fast delivery. Perfect product quality. Price a little higher than other providers. Delivery is quick, but it's not easy to be available when the driver drops off the parcel (1 pallet). On the other hand, the website is slow to load, and the basket empties quite quickly when you do a multi-product search and validate your order.
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Rating: 1 out of 5
Delivery times (almost 5 weeks for an unfortunate sieve) + error, I had ordered a 60 sieve and you delivered an 80 sieve. In addition, exchanges by but (given the obvious delay in delivery) were not very kind.
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Response from tompress.com
Hello, This is not a problem of delivery time, but of restocking, the ordered article was not available in stock. On the other hand, there was an inversion on the model shipped and we're sorry about that. We have sent you the pre-paid return slip to exchange the item at our expense. Once again, we apologize for the inconvenience. Yours sincerely