The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
It's a shame the unit isn't fitted with a thermostat and supplied with instructions.
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Response from tompress.com
Hello, We apologize for this oversight. The instructions were sent to you last week by e-mail. Kind regards.
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Acheteur Vérifié
Rating: 5 out of 5
Order received much sooner than expected. Very good packaging - well delivered.
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Acheteur Vérifié
Rating: 5 out of 5
It's nice to be able to talk to a person and not a computer! I'd recommend you!
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Acheteur Vérifié
Rating: 5 out of 5
perfect very good order tracking and conforms to the products presented
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Acheteur Vérifié
Rating: 5 out of 5
fast, reliable site
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Acheteur Vérifié
Rating: 5 out of 5
fast efficient and very nice
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Acheteur Vérifié
Rating: 5 out of 5
Ras
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Acheteur Vérifié
Rating: 5 out of 5
Nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
Perfect, don't change a thing...Quick and efficient, products as requested Many thanks!
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Acheteur Vérifié
Rating: 5 out of 5
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
Perfect delivery of material. No problems with assembly. However, some of the fixing screws used in the wood were found in the packaging due to insufficient pre-fixing. None were missing, but I think it would be a good idea to draw the customer's attention to this problem. Sincerely René Sibourg
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Acheteur Vérifié
Rating: 5 out of 5
Order ok, arrived very well packed
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Acheteur Vérifié
Rating: 5 out of 5
(Late assessment of an order placed a few weeks ago, mea culpa...) I would recommend TomPress in every respect, both for the quality of the products ordered and for the delivery service. The order was perfectly packaged, the products conformed to specifications, and the delivery driver was scrupulous, courteous and friendly. Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
Thank you for the quality of your products and your delivery times, and for all the advice and tips you've given us throughout the year.
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Acheteur Vérifié
Rating: 5 out of 5
Tompress always means quality, speed and pleasure! Thank you
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Acheteur Vérifié
Rating: 5 out of 5
As usual, nothing to complain about in terms of service and products.
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Acheteur Vérifié
Rating: 5 out of 5
Not yet served.
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Acheteur Vérifié
Rating: 5 out of 5
just right. Too bad the requested size was not available.
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Acheteur Vérifié
Rating: 1 out of 5
Lack of communication!! The customer should call back to find out the status of the order!! I will never recommend this site!!
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Response from tompress.com
Hello, I'm sorry to hear that the immediate unavailability information and the restocking lead time are available in real time for each item. The information is also included on your order confirmation sent by e-mail as soon as it is registered. Yours sincerely
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Acheteur Vérifié
Rating: 5 out of 5
Serious and very competent company. Choice and quality products.
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Acheteur Vérifié
Rating: 5 out of 5
Everything is perfect, especially the fact that I was able to find the item that was unavailable everywhere else, even from the manufacturer.
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Acheteur Vérifié
Rating: 5 out of 5
The delivery was fast and the packaging protected the fragile object well from possible knocks.
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Acheteur vérifié
Rating: 5 out of 5
Tout était OK - Prix interessants - Large selection
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Acheteur Vérifié
Rating: 5 out of 5
Perfect packaging, ultra-fast delivery, top-notch customer service. I recommend
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Acheteur Vérifié
Rating: 4 out of 5
I would have liked to have been informed of the absence of a product which delayed my delivery, supposedly within 48 hours, I had to send a message to find out what was going on.
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Acheteur Vérifié
Rating: 5 out of 5
I had ordered a de-seeder, along with 2 extra grids, without realizing that the grids were overdue. When I recommended your delivery service, they very quickly changed the order so that the épépineur arrived quickly. I've just used it 2x, I'm very happy with the device, thank you!
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Verifizierter Käufer
Rating: 5 out of 5
Unproblematic,everything worked great with the delivery,unfortunately my pot broke the first time I used it,you can't afford to make mistakes with these pots,don't let them overheat,otherwise the pot will crack.
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Acheteur Vérifié
Rating: 5 out of 5
Delivery well tracked and well packaged Good product
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Acheteur Vérifié
Rating: 5 out of 5
product as described and fast delivery. perfect!
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Acheteur Vérifié
Rating: 1 out of 5
Carton arrived very damaged, 4 bottles broken and two packs of capsules missing (which I noticed afterwards). Packaging not very neat and bottles more fragile than 4 years ago ... Given the price they cost, this is very disappointing (1.25 per bottle with cap)! This was recorded in front of the seller. I accepted the parcel because I needed it. Service and delivery to be reviewed.
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Response from tompress.com
Hello, So you noticed it on delivery, I'm informing our after-sales service and the carrier so that the reservations can be passed on to us. The file will be followed up under number: 27752. Yours faithfully
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Acheteur Vérifié
Rating: 5 out of 5
an attractive product to be enjoyed all year round
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Acheteur Vérifié
Rating: 4 out of 5
Hello, the tap was missing as shown on the photo on the Tompress website. I have received the 30l keg with the fermentation kit inside. Sincerely Didier RICHARD 06.11.34.95.17
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Response from tompress.com
Hello, the faucet can be ordered as an accessory, and several models are available. Which tap did you order? The 10 or the 15 mm outlet? Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
fast delivery, compliant product
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Acheteur Vérifié
Rating: 5 out of 5
Perfect! This quality product meets my expectations.
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Acheteur Vérifié
Rating: 2 out of 5
Order received with a completely shattered cardboard box fortunately nothing was missing but the packaging leaves something to be desired.
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Response from tompress.com
Hello, We apologize for the inconvenience. We can open a claim with the postal services if necessary. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Fixing opening too small and foot height too short - can't fit containers underneath.
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Acheteur Vérifié
Rating: 5 out of 5
Perfect product, lightning fast delivery, everything perfect.
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Acheteur Vérifié
Rating: 5 out of 5
très bien au top
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Acheteur Vérifié
Rating: 4 out of 5
well
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Acheteur Vérifié
Rating: 4 out of 5
Nothing to say
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