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A
Rating: 5 out of 5
As usual, nothing to complain about in terms of service and products.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 588 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 1, 2, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Not yet served.
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A
Rating: 5 out of 5
just right. Too bad the requested size was not available.
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A
Rating: 1 out of 5
Lack of communication!! The customer should call back to find out the status of the order!! I will never recommend this site!!
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Response from tompress.com
Hello, I'm sorry to hear that the immediate unavailability information and the restocking lead time are available in real time for each item. The information is also included on your order confirmation sent by e-mail as soon as it is registered. Yours sincerely
A
Rating: 5 out of 5
Serious and very competent company. Choice and quality products.
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A
Rating: 5 out of 5
Everything is perfect, especially the fact that I was able to find the item that was unavailable everywhere else, even from the manufacturer.
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A
Rating: 5 out of 5
The delivery was fast and the packaging protected the fragile object well from possible knocks.
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A
Rating: 5 out of 5
Tout était OK - Prix interessants - Large selection
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A
Rating: 5 out of 5
Perfect packaging, ultra-fast delivery, top-notch customer service. I recommend
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A
Rating: 4 out of 5
I would have liked to have been informed of the absence of a product which delayed my delivery, supposedly within 48 hours, I had to send a message to find out what was going on.
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A
Rating: 5 out of 5
I had ordered a de-seeder, along with 2 extra grids, without realizing that the grids were overdue. When I recommended your delivery service, they very quickly changed the order so that the épépineur arrived quickly. I've just used it 2x, I'm very happy with the device, thank you!
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V
Rating: 5 out of 5
Unproblematic,everything worked great with the delivery,unfortunately my pot broke the first time I used it,you can't afford to make mistakes with these pots,don't let them overheat,otherwise the pot will crack.
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A
Rating: 5 out of 5
Delivery well tracked and well packaged Good product
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A
Rating: 5 out of 5
product as described and fast delivery. perfect!
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A
Rating: 1 out of 5
Carton arrived very damaged, 4 bottles broken and two packs of capsules missing (which I noticed afterwards). Packaging not very neat and bottles more fragile than 4 years ago ... Given the price they cost, this is very disappointing (1.25 per bottle with cap)! This was recorded in front of the seller. I accepted the parcel because I needed it. Service and delivery to be reviewed.
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Response from tompress.com
Hello, So you noticed it on delivery, I'm informing our after-sales service and the carrier so that the reservations can be passed on to us. The file will be followed up under number: 27752. Yours faithfully
A
Rating: 5 out of 5
an attractive product to be enjoyed all year round
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A
Rating: 4 out of 5
Hello, the tap was missing as shown on the photo on the Tompress website. I have received the 30l keg with the fermentation kit inside. Sincerely Didier RICHARD 06.11.34.95.17
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Response from tompress.com
Hello, the faucet can be ordered as an accessory, and several models are available. Which tap did you order? The 10 or the 15 mm outlet? Best regards.
A
Rating: 5 out of 5
fast delivery, compliant product
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A
Rating: 5 out of 5
Perfect! This quality product meets my expectations.
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A
Rating: 2 out of 5
Order received with a completely shattered cardboard box fortunately nothing was missing but the packaging leaves something to be desired.
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Response from tompress.com
Hello, We apologize for the inconvenience. We can open a claim with the postal services if necessary. Best regards.
A
Rating: 4 out of 5
Fixing opening too small and foot height too short - can't fit containers underneath.
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A
Rating: 5 out of 5
Perfect product, lightning fast delivery, everything perfect.
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A
Rating: 5 out of 5
très bien au top
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A
Rating: 4 out of 5
well
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A
Rating: 4 out of 5
Nothing to say
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A
Rating: 4 out of 5
fast delivery
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A
Rating: 5 out of 5
Equipment received broken, presumably during transport. Fast and efficient after-sales service with replacement parts received in record time. Tompress hat
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A
Rating: 5 out of 5
I am satisfied with my order order received a day before super site I would certainly recommend
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A
Rating: 5 out of 5
very well
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A
Rating: 5 out of 5
Product meets my expectations, fast delivery
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A
Rating: 5 out of 5
Very good site
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A
Rating: 5 out of 5
PERFECT
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A
Rating: 5 out of 5
As always, it's perfect. Bravo for the delivery. Very fast delivery.
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A
Rating: 5 out of 5
product meets our expectations and is of excellent quality. Quiet motor. Fast delivery.
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A
Rating: 5 out of 5
Fast delivery. Package received in perfect condition: double protective packaging.
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A
Rating: 5 out of 5
very fast delivery and excellent product
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A
Rating: 5 out of 5
super package and merchandising thank you
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A
Rating: 5 out of 5
Good products overall, easy to use!
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A
Rating: 5 out of 5
correct product and top customer service
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A
Rating: 5 out of 5
Very satisfied with my purchase
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