The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
I wasn't informed that my order was on hold (a grid was missing and wouldn't arrive until October), so I contacted customer service who quickly found a solution. The tracking was perfect, but if I hadn't seen that my order was on hold (for 15 days already), I wouldn't have been contacted and would never have received my order in time for my husband's birthday. Otherwise great.
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Acheteur Vérifié
Rating: 5 out of 5
Compliant product and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
I haven't made a sausage yet, I'll do a post next time.
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Acheteur Vérifié
Rating: 1 out of 5
Product never received, amount deducted Catastrophic
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Response from tompress.com
Hello, We have received your message, the article is not yet in stock, would you like to change to a model available immediately? Best regards.
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Verifizierter Käufer
Rating: 5 out of 5
very good, thank you
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Acheteur vérifié
Rating: 1 out of 5
I ordered in September. Here we are in January of the following year, and I STILL HAVE NOT RECEIVED ANYTHING AND YOU HAVE NOT GIVEN ME THE SLIGHTEST NEWS Furthermore, it is obviously too complicated for you to send even a word of apology for making your customers wait like this. I am furious at your company's deplorable level of service. 0 follow-up, 0 service.
0 points.
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Response from tompress.com
Hello, We apologize for the inconvenience. We are making enquiries to find out what happened when the parcel was sent. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
Very good product
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Acheteur Vérifié
Rating: 5 out of 5
Everything was ok from order to delivery
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Acheteur Vérifié
Rating: 4 out of 5
Fine
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Acheteur Vérifié
Rating: 5 out of 5
Merchandise and advice, nickel
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Acheteur Vérifié
Rating: 1 out of 5
Products received completely damaged
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Response from tompress.com
Hello, the after-sales service has taken the necessary steps following the transport breakage and the reimbursement is in progress. Yours sincerely
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Acheteur Vérifié
Rating: 5 out of 5
super product
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Acheteur Vérifié
Rating: 5 out of 5
delivery on time, product very well packaged, perfect.
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Acheteur Vérifié
Rating: 5 out of 5
Things are changing and are not at all like they used to be" as the old-timers say. I was looking for a nutcracker to give to friends. Currently there are only shellfish tongs (which they pass off as nutcrackers !!!!!!! ............. ) Tired of running to the stores
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Response from tompress.com
I used the internet .... Yours is super well designed
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Acheteur Vérifié
Rating: 5 out of 5
Completely satisfied with my order
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Acheteur Vérifié
Rating: 5 out of 5
product conforms and arrives in very good condition
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Acheteur Vérifié
Rating: 5 out of 5
Impeccable telephone enquiries Fast delivery, goods very well packaged, no problems with the products.
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Acheteur Vérifié
Rating: 5 out of 5
Perfect delivery The weck jars are weck jars and that says it all; As for the Lauragais flour, congratulations to Moulin Maury and the farmers who grow the wheat. The success of the sourdough bread we make with it is undeniable.
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Acheteur Vérifié
Rating: 5 out of 5
loosens cans very well fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
Hard to beat, thanks for existing
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Acheteur Vérifié
Rating: 4 out of 5
Good overall, thank you.
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Acheteur Vérifié
Rating: 4 out of 5
Oversized packaging for the size of the product. Waste of paper out of all proportion to the size and relative fragility of metal cake moulds.
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Acheteur Vérifié
Rating: 4 out of 5
All in all satisfactory, except for the delivery, which took a little too long.
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Acheteur Vérifié
Rating: 5 out of 5
All very well
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Acheteur Vérifié
Rating: 5 out of 5
fast delivery, quality product
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Acheteur Vérifié
Rating: 5 out of 5
Parcel arrived quickly and conformed.
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Acheteur Vérifié
Rating: 5 out of 5
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
Serious store
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Acheteur Vérifié
Rating: 4 out of 5
delivery delayed for unknown reasons?
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Acheteur Vérifié
Rating: 5 out of 5
We have not been disappointed by the 2 orders we have placed with you, keep up the good work.
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Acheteur Vérifié
Rating: 5 out of 5
very well
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Acheteur Vérifié
Rating: 5 out of 5
Fast
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Verifizierter Käufer
Rating: 5 out of 5
Gladly again Fast and flawless delivery
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Acheteur Vérifié
Rating: 5 out of 5
Super fast, well packaged!
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Acheteur Vérifié
Rating: 4 out of 5
Received in good condition. We usually used a 32 chopper borrowed from a friend, and with this n°22 chopper we didn't feel like we were spending any more time making our 2 annual pigs! The equipment seems to be of high quality.
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Acheteur Vérifié
Rating: 5 out of 5
Everything perfect.
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery Product conforms Impeccable Only comment: try to find more suitable packaging for sending a lid... but I know it's not easy. There is no standard cardboard of this type. You might want to look into document envelopes.
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Acheteur Vérifié
Rating: 4 out of 5
nothing to say, very good service.
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Acheteur Vérifié
Rating: 5 out of 5
satisfied with the product and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
Very satisfied.
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